Sassy Scents Reviews 

7,673
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 405 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional product quality and long-lasting fragrances across the board, especially emphasizing the wonderful wax melts and room sprays. Many consumers also thoroughly enjoy receiving the monthly subscription boxes, describing them as wonderful monthly surprises that consistently offer great value for money. Some reviewers were not happy with shipping delays, noting that their packages took a long time to arrive or suffered from missing items. Additionally, a few people mentioned experiencing unexpected deliveries or encountering frustrating technical issues when trying to manage their active subscriptions online.

What people talk about most

Product

People report positive experiences with products, frequently highlighting the incredible variety of... See more

Quality

Reviewers mention positive feedback about quality, highlighting that items are thoughtfully made, high... See more

Subscription

Customers report positive experiences with subscription options, praising the fantastic value, beautiful... See more

Order

Users describe ambiguous interactions with order, reflecting a stark split in customer satisfaction. While... See more

Value for money

Consumers find value for money to be exceptionally positive, praising the affordable prices and starter... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've had my seventh subscription box, and I am obsessed! I look forward to getting my box through the post every month, and I find that it lasts me ages! I appreciate that you can skip boxes if you fi... See more

Rated 5 out of 5 stars

Absolutely outstanding products! The cashmere cleanse powder worked absolutely amazingly when our dog was unwell, completely removed the smells from the sofa, where she had been unwell. You wouldn'... See more

Rated 5 out of 5 stars

Fantastic products!! Been wanting a decent carpet refresher for years which doesn’t affect my dogs skin. I have finally found one. Thank you Sassy for the amazing products the scents are beautiful,... See more

Rated 5 out of 5 stars

I have been buying sassy products for the last year and recently decided to give the subscriptions a try. Absolutely love getting the monthly boxes, it’s such a great way to try out new scents and I’v... See more


Company details

  1. Candle Store
  2. Beauty Product Supplier
  3. Toiletries Store

Written by the company

Wax melts and home fragrance products to make a statement in your home. Quality, strong smelling products that every home needs! We aim to connect people and memories through love of fragrance.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

8K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 16% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(7,673)

424 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I absolutely love these Sassy products…

I absolutely love these Sassy products and I don't mind the price, I have two Cats and one of them is very smelly in the litter box and using the room spray in snow pixie is a gorgeous fruity smell.I have been wanting the powder but it always seems out of stock, probably because it's very high in demand and very popular, please save me three bottles when it next is in stock! I will keep buying everything else till then.

2 August 2026
Unprompted review
Rated 5 out of 5 stars

So happy with my subscription box

So happy with my subscription box, my home smells incredible ❤️ The wax melts keep their scent for ages and the I love the air freshener. Really looking forward to this months box!

1 August 2026
Unprompted review
Rated 5 out of 5 stars

box bundle

Love this box bundle, the wax melt smells great and the odor products are fantastic for homes with pets no more smelly odors .

31 July 2026
Unprompted review
Rated 5 out of 5 stars

WOW!!!

Was not sure when I ordered this product but how wrong could I be. The whole package was loaded with fabulous products. It was like Xmas morning. The melts are amazing and you only need to use a small piece and within minutes it filled the whole house with a really luxurious scent. Definitely get rid of doggy smells and lasted for over 48 hours. The only negative was the shaker fell off when I was using the odour eliminating powder and I lost nearly all of it in the bin. As a plus my kitchen then smelled amazing. Would highly recommend. Would like to know if it can be used in clothes washing?
Get it, you won’t be disappointed

23 July 2026
Unprompted review
Rated 5 out of 5 stars

two subscription boxes in and I love them

I have now had two subscription boxes. I enjoy the variety of products and the chance to try different fragrances that I perhaps would not choose for myself. I find the fragrances to be effective but not overpowering. I love the whipped soap and a little goes a long way. Highly recommended you give it a try.

29 July 2026
Unprompted review
Rated 5 out of 5 stars

Love Oud-er removal powder

Lovely website presentation and easy to navigate.
The odour removal powders and sprays have worked wonders removing the pet pee smell I couldn’t get rid of. All the wax melts I received smell absolutely delicious and I couldn’t wait to get one burning upstairs and have had to buy another burner so I can have one on downstairs aswell 🤣

26 July 2026
Unprompted review
Rated 5 out of 5 stars

Doggy smells no more

With 6 dogs the idea of trying to sell our house filled me with dread. I had visions of people walking round the rooms wrinkling their noses and grimacing.
I tried various enzymatic sprays and fragranced aerosols to no avail. Then I found the amazing Sassy Odour Eliminating powder, spray and wax melts. Heaven! They seem to cancel out the smell rather than cover them. I'm addicted now!

26 July 2026
Unprompted review
Rated 5 out of 5 stars

Been buying Sassy products for a few…

Been buying Sassy products for a few years. All of the products are high quality and smell amazing .
Love the whipped soaps , wax melts and the room sprays.
I have lots of personal favourites but Sassy keep coming up with new scents that wow me. Your bank balance probably won’t thank you but your house will smell divine .

24 July 2026
Unprompted review

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