I recently had a piece of jewellery repaired and couldn’t be more impressed. The work was carried out with real expertise and incredible attention to detail. Every aspect of the repair was handled w... See more
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Sarah Layton is an award-winning family jewellery boutique situated in the heart of the picturesque Ribble Valley. Established in 2010, we're home to a diverse collection of renowned jewellery designers and trend-led brands, as well as our own in-house diamond & gemstone collections, piercing studio, workshop and permanent welded jewellery. We specialise in bespoke jewellery design, remodelling & repairs. Our onsite workshop, resident goldsmith and designers mean we can turn your jewellery dreams into reality. From sourcing natural or lab-grown diamonds and unusual gemstones to breathing new life into old, unworn or inherited jewellery, our expert team can guide you through the exciting process of creating your perfect piece of jewellery from start to finish.
Contact info
71 King Street, BB7 9SW, Whalley, United Kingdom
- 01254822062
- chat@sarahlayton.co.uk
- www.sarahlayton.co.uk
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Excellent service
I contacted Sarah Layton jewellers with some questions before buying. The response was quick and informative so I went ahead with the order. I was super surprised how quickly it was delivered!
Outstanding service
Outstanding service, I ordered a watch for my son’s birthday and received it two days later, excellent communication throughout and a superb product.
I took my daughter to get her ears…
I took my daughter to get her ears pierced. The piercing room was clean and professional.
James was patient and friendly with my little girl. I love the little attention to detail - certificate, ear cleaning timetable and a teddy to take home.
I would highly recommend.
Ordered a beautiful Hamilton Khaki…
Ordered a beautiful Hamilton Khaki Field Automatic at an attractive discount and it arrived within 24 hours. Incredible service, lovely watch, would highly recommend ordering from this company.
Hamilton Murph
Very pleased with this purchase. Appeared to be the cheapest Murph watch on the UK market (impressively over 18% off the more usual retail price point). It doesn't come with the extra bracelet which is fine by me as I wanted the strap option. Online reviews can be mixed re the strap but I really like it - it didn't require any breaking in & the 38mm makes for a snug fit. The glossy crystal is offset by the clear dial & this makes for a nice blend between a field, everyday and dress watch. Comes with the 2 year guarantee. Fast service, carefully packaged.
Amazing quick service
Amazing quick service. Ordered online and picked up within a couple of hours
Lovely customer service
Lovely customer service, staff friendly, helpful and knowledgeable
Would recommend
I went to buy a last minuet birthday…
I went to buy a last minuet birthday present for my best friend.
I choose a silver bracelet with two hearts on perfect,she loves it.
Beautiful jewellery
Efficient service, reasonable price for ear piercing and beautiful products.
Very good service
Good service, very good price and very good product! Take around 1 week for receive in Canada, very fast for a shipping from UK.
Fantastic,friendly jewellery shop .
Wow!what an amazing shop,such fantastic choice,if your looking for a present or something special for yourself you must visit,you will not be disappointed.
The staff are all so efficient,friendly and helpful.
I had a ring resized,it was perfect,they also cleaned it,it was like picking up a brand new ring.
Thankyou so much.
Great experience as always
Great experience as always - our assistant was lovely he was very helpful
Excellent service
Excellent.....
Excellent! Lots if beautiful jewellery to chose from online and opted for the Vivienne Westwood pearl bracelet to match a necklace I was given as a gift.
Very impressed with the next day delivery service, even though I didn't pay for it. Will definitely buy from again. Thank you.
First class service and quality
Ordered some earrings without paying for special delivery and they arrived within 24 hours and on a weekend. Fully authenticated and beautifully packaged, Great communication and given a discount for first purchase.

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