I have been using this service for a few months now and overall it has been a positive experience. The product itself is solid and the pricing feels fair and reasonable for what you get on a monthly b... See more
Company replied
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See what reviewers are saying
Saphe is a very useful device which is very useful for me. It had stopped worked and I contacted the helpline where Asta provided very clear detailed instructions which I followed and my Saphe is no... See more
Company replied
I had an issue with my Saphe product, not because of the Saphe product, but because of my stupidity in dropping it on a concrete slab, which meant it would not function properly. I contacted Sap... See more
Company replied
The good - bright screen shows speed and speed limit, alarm sounds to warn if over limit. You can also warn for under limit. What could be better- the tone is the same for speed limit as it is for... See more
Company replied
Company details
Written by the company
Saphe er en dansk teknologivirksomhed, der udvikler intelligente trafiksystemer, der gør en forskel og reducerer antallet af trafikrelaterede ulykker. Saphe blev grundlagt i 2015 og tæller i dag 25+ medarbejdere. Siden starten er der solgt over 1.000.000 trafikalarmer. Faktisk sidder der en Saphe trafikalarm i 1 ud af 5 biler i Danmark. De mange solgte enheder betyder, at vi kan tilbyde et enormt netværk af brugere og dermed den bedste platform for deling af trafikdata.
Contact info
Gasværksvej 46a, 9000 , Aalborg, Denmark
- www.saphe.com
4.4
Excellent
15K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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Supe4 service 👌
7 April 2025
Reply from Saphe
Tusind tak for din anmeldelse! 😍 Vi er så glade for, at du er tilfreds med servicen 👌😊
/Emma, Saphe
I am very happy about saphe
I am very happy about saphe . It safe me a lot of money in fines and i drive also more safely.
7 April 2025
Reply from Saphe
Thank you so much for your lovely feedback! 😊 We’re really happy to hear that Saphe helps you drive more safely and saves you money 🚗💙
/Emma, Saphe
App works fine with the new Drive Pro…
App works fine with the new Drive Pro device.
Assistance from Saphe Customer Service ( thanks, Asta 😊) was also prompt and competent.
another Happy customer in DK 👍
11 April 2025
Reply from Saphe
Thank you so much for your kind feedback! 😊 We’re thrilled to hear that everything is working well with your new Drive Pro and that Asta was able to assist you effectively. Another happy customer makes us happy too! 🚗💙
/Emma, Saphe
Reply from Saphe
Thanks for the great feedback! 😊 We're so glad to hear that the setup was easy and everything worked right away! 🌟 If you need any assistance in the future, we're always here to help! 🙌
/Emma, Saphe
Reply from Saphe
Hi Tariq,
Thank you so much! 😊
We truly appreciate your kind words and continued support – we're always here if you need us.
/Michael, Saphe
Reply from Saphe
Hi Nico
Sorry to hear that you’ve had a bad experience 😕
Saphe should absolutely work and provide real-time traffic alerts. If your device isn’t functioning, please contact us at support@saphe.dk – we’ll do our best to help you get it working properly 🔧
/Michael, Saphe
Fantastic product to keep you safe from speeding fines
Just purchased the Saphe Drive Pro from Halfords £29.99 which saved me £30, fantastic little unit which is super easy to install and isn’t obtrusive when mounted on the dashboard, speedometer matches the cars, so far not found a speed camera but I’m sure I will at some point, I would recommend this to any driver.
29 March 2025
Unprompted review
Reply from Saphe
Hi
Thank you for your feedback! 😊 We're glad to hear you're enjoying your Saphe Drive Pro and that the installation was quick and easy. It’s great to know the speedometer matches your car’s, and we’re sure you’ll receive your first speed camera alert soon! 🚗
Thanks for recommending Saphe – we appreciate your support! Stay safe on the road. 🚦👍
/ Emilie, Saphe
Absolute waist of money
Absolute waist of money. When your subscription runs out saphe brick your device rendering it useless unless you pay £29.99 for another year. This was NOT stated in the advertisement when I purchased. I waisted £69.99 on this device. Avoid buying this.
28 March 2025
Unprompted review
Reply from Saphe
Hi Andrew
Thank you for your feedback – I’m really sorry to hear you’re disappointed.
The Saphe Drive Pro does require an active subscription to function, as many of its features rely on live data and continuous updates. This is stated both on the packaging and in the product descriptions where the device is sold, but I completely understand your frustration if that wasn’t clear at the time of purchase.
You're always welcome to reach out to our support team, and we’ll be happy to help look into your case and clarify your options.
/Michael, Saphe
an unpleasant experience
an unpleasant experience, the product was ordered on 03/05/2025 and I did not receive it until 03/19/2025, the last route update was on 03/08/2025 in Germany
5 March 2025
Reply from Saphe
Hi
Thank you for your feedback, and I'm really sorry to hear about the delay with your delivery. That’s definitely not the experience we want you to have.
If your parcel hasn't moved since 08/03/2025, it sounds like it may have been delayed or misplaced in transit. Please reach out to our customer service team so we can investigate the shipment and find a solution for you as quickly as possible.
We’re here to help!
/Michael, Saphe
Nice product
Good product and value for money on a monthly basis.
App & Unit could use a little work to make even more simple / better, especially for reporting but otherwise solid.
12 September 2024
Reply from Saphe
Hi Tim,
Thank you for your feedback! 😊 We're glad to hear you find Saphe to be a good value. We appreciate your input on making the app and unit even more user-friendly, especially for reporting. I'll pass your suggestion along to our team.
/Michael, Saphe
Won't connect to android 15
Won't connect to android 15. They have send out a fix, but to 5% of users a day. It could be 3 weeks before it works again. Really unimpressed
Edit
Thanks for the reply, I got the update, and it still doesn't connect. The very long awaited update achieved nothing
Edit
Thanks,. Bluetooth scanning always been on. I have contacted support, but so far had no response
14 March 2025
Unprompted review
Reply from Saphe
Hi Richard,
Thanks for the update. 😊
Just to clarify: Bluetooth scanning is a relatively new setting introduced with the latest update, and it's not enabled by default. So even if your regular Bluetooth has been on, this setting must be manually turned on in the app settings.
If it's already enabled and the issue still persists, then it could point to another cause that we need to investigate further.
I’ve located your email to our support team and can confirm that it's now being looked into as we speak. 🚗📲
/Michael, Saphe
The worst business model ever
The worst business model ever. Bought it for a year and instead of canceling it after the year when my payment information expired they just sendt me an invoice without telling me in advance how much the new price would be. Got a bunch of mails from them but none of them said anything about the new price or how to cancel the subscription(as it seems to be) but only how to renew. Don't trust this company
28 February 2025
Unprompted review
Reply from Saphe
Hello Rasmus! 🌼
Thank you so much for sharing your thoughts with us! 😊 We're truly sorry to hear that your experience with our subscription model hasn't been the best. We completely understand how receiving an invoice unexpectedly can be a bit frustrating. If you could reach out to our customer service team, they would be more than happy to assist you with your subscription and any questions you might have. 📞💬
We really appreciate your understanding and look forward to resolving your concerns shortly. Wishing you a fantastic day! 😄🌟
/Emma, Saphe
The device is responsive and standalone
The device is responsive and I quite like the concept of it being standalone with a battery so it can be placed anywhere in the car without having to run a wire through the car.
30 January 2025
Reply from Saphe
Hi Frikk
Thank you for your great feedback! 😊 We're glad to hear you like the concept of the device being standalone and battery-powered, making it easy to place anywhere in the car. We appreciate your support, and if you have any more questions or thoughts, feel free to reach out! 🚗💨
/ Emilie, Saphe
Reply from Saphe
Hi Shila
Thank you for your feedback! 😊 We're glad to hear that the Saphe device is making a positive difference for you. It’s designed to help you stay aware of speed limits and improve your driving experience! 🚗💨 If you have any other thoughts or questions, feel free to reach out!
/ Emilie, Saphe
Reply from Saphe
Hi Octavian
Thank you so much for your feedback! 😊 We're thrilled to hear you think the product is awesome. If you have any questions or need assistance, feel free to reach out! 🚗💨
/ Emilie, Saphe
So far so good 👍🏼
28 January 2025
Reply from Saphe
Hi,
Thank you for your feedback! 👍🏼
We hope you continue to enjoy the product.
If you have any questions or feedback, feel free to share them! 🚗😊
/Asta, Saphe
Reply from Saphe
Thank you for your review! 😊 We're delighted to hear that you find our product easy to use and user-friendly. 👍 If you have any questions or need assistance in the future, please feel free to contact our customer service. 📞✨
Have a great day! 😄🌟
/Emma, Saphe
Service has gone massively downhill
Had I written this a couple of years ago, it would have been 4 stars at least but now I'm having issues with the device and the response time to my questions is absolutely awful, by the time they answer via messenger, the new person needs to know more about my device which has already been asked so we go round in circles and get nowhere, the service has gone downhill massively, it's one star for service and the other star as the product is decent
17 January 2025
Unprompted review
Reply from Saphe
Thank you for your feedback. 😊 We're sorry to hear about the issues you're experiencing with the device and the response time from our support team. We understand how frustrating it can be to go in circles without getting the help you need. Please contact our customer service directly for further assistance. 📞💬
We appreciate your patience and hope to resolve your concerns soon. Have a great day! 😄🌟
/Emma, Saphe
Very good at notifying the drivers…
Very good at notifying the drivers regarding the traffic conditions and speed cameras.
23 January 2025
Reply from Saphe
Hello,
Thank you for your feedback! 😊
We're glad to hear that Saphe is helping you stay informed about traffic conditions and speed cameras.
Drive safely! 🚗💙
/Asta, Saphe
I really want to ask a simple question…
I really want to ask a simple question to everyone and myself….
Why would anyone one need a product that the entire idea is based on people reporting speeding cameras etc. etc. a product that keeps your wallet empty and the creators richer.
I don’t see any reasonable point of this product that any other iPhone/Android phone GPS SYSTEM like TOMTOM can’t provide. For a fraction of the price to.
So my honest point is NO I absolutely Don’t recommend this. This is a money grabber and nothing else….
23 January 2025
Reply from Saphe
Thank you for sharing your honest opinion. 😊 We understand that not every product is suitable for everyone. Our device aims to provide real-time, community-driven alerts for various road conditions and hazards, which some users find valuable. However, we appreciate your feedback and will take it into consideration.
If you have any specific concerns or need assistance, please feel free to contact our customer service. 📞😊
Have a great day! 🌟
/Emma, Saphe
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