Limited hours and lacks substance
They are only open between 4pm -10pm . So I do not know how they can claim to advertise themselves as an out of hours service . It just show how out of touch they are with the modern work force who work shifts around the clock a line that meets those needs could out of hours suport can not I have tried them on an off for a few years lines are usually busy and no option to wait in a system . On the rare occasion I got though I was processed by bored people who just rushed me through or got me talking about general matters then when they did not like the sound what a troubled mind really feels like when expressed in words I was rudly hung up on I tried a few more time and encountered people who were demmening and canceling such as kritiina , One period then the next time I phoned to speak to a different person I was manipulatively asked to tell them what was on my mind then after being tricked into that a supervisor cut in and said that they are no longer taking call from me. I had not said anything wrong and against the people directly and yet they pretend to offer mental health support . Afterwards I left feed back in a local public space they also interfered with my right to do this even twenty people let me know they feel the same .