I was in an extremely bad financial situation and didn’t see any way out. I reached out to Sands & Associates after reading their reviews, and I am happy to say that they were accurate. My team of She... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great customer service, I was so overwhelmed and they helped me feel like I can fix my financial situation. Every step was explained to me and it was an awesome feeling thank you so much sands and ass... See more
Catherine Harris made the process as easy as possible. She was incredibly helpful and indulged many silly questions from me. I very much appreciate the work she’s done on my behalf and i can’t help bu... See more
Company replied
Company details
Written by the company
Founded in 1990 and currently operating from a network of local offices throughout BC – Sands & Associates are multi-year Consumer Choice Award winners who provide individuals and small businesses with real solutions to debt. As Licensed Insolvency Trustees, we are the people who can legally shield you from your creditors when you need a plan to deal with your debts.
Contact info
Local offices throughout BC, Canada
- 1-800-661-3030
- info@sands-trustee.com
- www.sands-trustee.com
4.9
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 83% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It was non judgemental.
22 April 2026
Reply from Sands & Associates
Assisting clients with debt resolution in a non-judgmental manner is important to us.
Everything
Everything! Your company is a miracle help for people who much need it.
I am so grateful I was able to find your services because you literally saved me and my small business. Saved me from drowning. I am so grateful for all your kindn and gentle help
22 April 2026
Reply from Sands & Associates
Thank you for your wonderful review. We are pleased your experience with our staff was so exceptional and that you were able to take the first step towards being debt free.
Your agents are the best
Your agents are the best. At no time did they make me feel like a failure. Carolyn is the best
4 March 2026
Reply from Sands & Associates
Insolvency can be a stressful experience. We believe in assisting our clients through the process with professionalism and kindness.
Reply from Sands & Associates
We are glad you found the insolvency process straightforward.
Friendly
Friendly, helpful, knowledgeable and non-judgmental people.
My life feels like it is mine again!
21 April 2026
Reply from Sands & Associates
We are so pleased you are feeling positive about moving forward from insolvency.
They made me feel really comfortable
They made me feel really comfortable.
They were kind and patient.
14 April 2026
Reply from Sands & Associates
The insolvency process can be challenging to go through. We are pleased our staff helped you feel comfortable and at ease during the process.
Angelica was amazing
Angelica was amazing. she was so nice and supportive. She answered any questions I had anything i was unsure of. I couldnt have appreciated her more
16 March 2026
Reply from Sands & Associates
Thank you for your kind words. We are pleased our staff answered your questions with clarity and kindness.
Reply from Sands & Associates
Our staff work with our clients to ensure the insolvency process is clear and straightforward.
Reply from Sands & Associates
We are glad we were able to assist you with the insolvency process.
The expertise of their financial group
The expertise of their financial group, they way that they provide information and follow your case very close with attention to detail
16 April 2026
Reply from Sands & Associates
Our staff provide the most accurate information regarding insolvency and guide our clients through the entire process step by step. We are glad you found our staff helpful.
Thankyou to Dana for making a very…
Thankyou to Dana for making a very scary and overwhelming time feel not shameful. Your help is very appreciated
20 April 2026
Reply from Sands & Associates
We are glad our team was able to guide you though the insolvency process in a calm and encouraging manner.
They were very helpful and supportive…
They were very helpful and supportive during a very difficult and stressful time for me financially.
9 April 2026
Reply from Sands & Associates
We are pleased you felt supported by our team.
My positive experience
I had a really positive experience with Jennifer from Sands & Associates. From our very first call, she was kind, accommodating, and easy to talk to. I never once felt judged—instead, I felt a genuine willingness from her to listen and truly understand my situation.
At the beginning, everything felt overwhelming and almost impossible, but with the right guidance, things gradually fell into place. I’m so glad I pushed past the hesitation and made that first call. It was honestly embarrassing at first, but right after speaking with her, I felt an immediate sense of relief.
Now, that heaviness I carried for so long is gone, and I finally feel like I can plan my life with more clarity and confidence. I’m truly grateful to Jennifer and the whole team for their support and for giving us a chance to rebuild and move forward.
17 April 2026
Unprompted review
Reply from Sands & Associates
We are glad your experience with our staff was positive and nonjudgmental. Thinking about insolvency can be stressful and making the first call can be challenging. Providing a stress-free insolvency experience is important to us.
Amazing team and guidance!
They were very understanding with my situation and helped me through the whole process. They took the time to awnser all my questions and guide me through everything. I am very thankful to Sandra and her team for helping me through this tough time.
16 April 2026
Reply from Sands & Associates
Thank you for sharing your experience with us. We are grateful our staff were able to provide reliable guidance during your insolvency. We appreciate you choosing Sands and Associates for assistance with resolving your debt.
They were very helpful and I am excited…
They were very helpful and I am excited for being out if debt very soon lol
9 April 2026
Reply from Sands & Associates
We are glad you are looking forward to being debt free.
Good and very fast action
Bery nice and very good fast action they’re so friendly I really glad thank you
16 April 2026
Reply from Sands & Associates
We are happy to be able to assist you with becoming debt free.
They took what was a stressful…
They took what was a stressful situation and made it far less so. They walked me through all the steps and were there to answer all my questions. I couldn't have asked for a better representative. Thank you so much! Highly recommend!
16 April 2026
Reply from Sands & Associates
Thank you for the recommendation. Living with outstanding debt can be challenging. We are here to guide our clients though the process of insolvency with compassion and sincerity.
Fast and accurate information
Fast and accurate information. Understanding and knowledgeable
16 April 2026
Reply from Sands & Associates
Our staff understand that having the correct information regarding debt resolution is important in assisting clients with becoming debt free.
I cannot tell you how unbelievably…
I cannot tell you how unbelievably great these people are. They helped me so much that I can actually save money monthly now they are just the best I would recommend them highly.
14 April 2026
Reply from Sands & Associates
Thank you for your wonderful recommendation. We are pleased we were able to assist you with moving towards being debt free and are able to save for your future.
Great Experience
Sands & Associates walked me through the whole process and were very patient with me. This is the best outcome I could have imagined. Thank you.
9 April 2026
Reply from Sands & Associates
We are happy to hear you are delighted with the outcome of your insolvency.
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