Sands & Associates Reviews 

3,487
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 636 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, kindness, and understanding, especially when dealing with stressful financial situations. Many people highlight the exceptional customer service, noting the personalized support, patience, and non-judgmental approach received. Reviewers appreciate the clear explanations and comprehensive guidance provided, which made complex processes easy to understand and navigate. The efficient service and seamless user experience helped many consumers feel supported, leading to significant financial relief and peace of mind.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their kindness, professionalism,... See more

Customer service

Users describe positive interactions with customer service, highlighting the team's kindness,... See more

Service

People report positive experiences with service, with many expressing gratitude and recommending the company... See more

User experience

Reviewers mention positive feedback about user experience, with many describing it as outstanding, amazing,... See more

Payment

Customers had positive experiences with payment, with many expressing gratitude for the ability to manage and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The whole experience with using Sands and Associates has been extremely easy and completely supportive. We all put in a bit of work to get my consumer proposal in order but in the end it all worked ou... See more

Company replied

Rated 5 out of 5 stars

I am forever grateful to Hannah Brandon she is truly professional. I had been talking myself out of seeking help/advice for months Miss Brandon and her fellow associates were excellents at... See more

Company replied

Rated 5 out of 5 stars

Kimberly to was an amazing person to work with she kept me informed and explained everything very well and easy for me as someone who was very lost with what to do going into this help my stress level... See more

Company replied

Rated 5 out of 5 stars

I was in an extremely bad financial situation and didn’t see any way out. I reached out to Sands & Associates after reading their reviews, and I am happy to say that they were accurate. My team of She... See more

Company replied


Company details

  1. Debt Relief Service
  2. Financial Consultant

Written by the company

Founded in 1990 and currently operating from a network of local offices throughout BC – Sands & Associates are multi-year Consumer Choice Award winners who provide individuals and small businesses with real solutions to debt. As Licensed Insolvency Trustees, we are the people who can legally shield you from your creditors when you need a plan to deal with your debts.


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 83% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.9

All reviews

(3,487)

627 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good and very fast action

Bery nice and very good fast action they’re so friendly I really glad thank you

16 April 2026
Sands & Associates logo

Reply from Sands & Associates

We are happy to be able to assist you with becoming debt free.

Rated 5 out of 5 stars

They took what was a stressful…

They took what was a stressful situation and made it far less so. They walked me through all the steps and were there to answer all my questions. I couldn't have asked for a better representative. Thank you so much! Highly recommend!

16 April 2026
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Reply from Sands & Associates

Thank you for the recommendation. Living with outstanding debt can be challenging. We are here to guide our clients though the process of insolvency with compassion and sincerity.

Rated 5 out of 5 stars

Fast and accurate information

Fast and accurate information. Understanding and knowledgeable

16 April 2026
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Reply from Sands & Associates

Our staff understand that having the correct information regarding debt resolution is important in assisting clients with becoming debt free.

Rated 5 out of 5 stars

I cannot tell you how unbelievably…

I cannot tell you how unbelievably great these people are. They helped me so much that I can actually save money monthly now they are just the best I would recommend them highly.

14 April 2026
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Reply from Sands & Associates

Thank you for your wonderful recommendation. We are pleased we were able to assist you with moving towards being debt free and are able to save for your future.

Rated 5 out of 5 stars

Great Experience

Sands & Associates walked me through the whole process and were very patient with me. This is the best outcome I could have imagined. Thank you.

9 April 2026
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Reply from Sands & Associates

We are happy to hear you are delighted with the outcome of your insolvency.

Rated 5 out of 5 stars

It was wonderful

It was wonderful! They made the Consumer Proposal simple for me, I’m so happy I chose them!

1 February 2026
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Reply from Sands & Associates

We are pleased the consumer proposal process was straightforward for you and you are able to move closer to being debt free.

Rated 5 out of 5 stars

Made me feel so comfortable

Made me feel so comfortable, not embarrassed, was so straightforward explained everything very thoroughly so I understood every step of the way.

15 April 2026
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Reply from Sands & Associates

We are glad you felt comfortable with our staff and that the insolvency process was explained clearly.

Rated 5 out of 5 stars

Clear and straightforward direction

Clear and straightforward direction. Good outcome.

8 April 2026
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Reply from Sands & Associates

We are pleased you felt our staff guided you in the insolvency process in a straightforward manner and that you feel pleased with the outcome.

Rated 5 out of 5 stars

They contacted me almost immediately…


They contacted me almost immediately after I submitted my information on Facebook, and from that moment on, the service was excellent. Regina Pino guided me through the entire process in a very professional and supportive way.

13 April 2026
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Reply from Sands & Associates

We are happy our staff responded so quickly so you could begin resolving your debt. Our staff support our clients and guide them though the entire insolvency process with professionalism and understanding.

Rated 5 out of 5 stars

My experience with Sands & Associates…

My experience with Sands & Associates was great they helped me so much David explained everything for me and he answered all my questions.
I want to Thank everyone especially David and Deepti.

14 April 2026
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Reply from Sands & Associates

We are glad you found our staff helpful in assisting you with resolving your debt.

Rated 5 out of 5 stars

made me feel good about my financial…

made me feel good about my financial future. Great people who helped me through this trying time.

8 April 2026
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Reply from Sands & Associates

We are pleased we were able to assist you with moving towards a debt free future.

Rated 5 out of 5 stars

Sands and Associates are a great team…

Sands and Associates are a great team to work with. They are reliable and trustworthy.

10 April 2026
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Reply from Sands & Associates

We value our clients and appreciate the trust that is given to us to assist them with resolving their debt. Thank you for choosing Sands & Associates.

Rated 5 out of 5 stars

I am so happy and relieved to feel…

I am so happy and relieved to feel free… after so many years spent paying off my debts. Thank you to the whole team for their support, which allowed me to rebuild my life after this whole process.

9 April 2026
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Reply from Sands & Associates

Supporting our clients throughout their insolvency journey is important to us. We are pleased to hear you are ready to move forward debt free.

Rated 5 out of 5 stars

I was nervous and anxious but the…

I was nervous and anxious but the process was smooth sailing and easy peasy lol thank you to sands and associates for helping me:) I highly recommend them :)

9 April 2026
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Reply from Sands & Associates

Thank you for your kind recommendation. We are pleased you found the insolvency process straightforward.

Rated 5 out of 5 stars

I had an excellent experience with…

I had an excellent experience with Sands & Associates. From start to finish, they took care of everything for me while I pursued a consumer proposal. The entire team was professional, knowledgeable, and incredibly supportive throughout the process.

They made what initially felt overwhelming much easier to understand and handled every detail with care and efficiency. I truly appreciated their clear communication and how they always made themselves available to answer any questions I had.
I highly recommend Sands & Associates to anyone considering a consumer proposal or needing financial guidance. Their expertise and dedication made a stressful situation feel manageable, and I’m very grateful for their help.

9 April 2026
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Reply from Sands & Associates

Thank you for your wonderful review. We are delighted our staff were able to assist you with resolving your debt with kindness and efficiency. Debt can be overwhelming and our team strive to provide assistance in a professional and approachable manner.

Rated 5 out of 5 stars

They were respectful

They were respectful, helpful and kind. Good explanation of everything.

1 April 2026
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Reply from Sands & Associates

Our staff is committed to assisting our clients through the insolvency process with kindness and respect.

Rated 5 out of 5 stars

Very professonial

Very professonial. All details explained, kept up todate with timely communications.

9 April 2026
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Reply from Sands & Associates

Thank you for your kind words. Keeping our clients informed about their insolvency is important to us.

Rated 5 out of 5 stars

Fast, Supportive, and Life-Changing

⭐⭐⭐⭐⭐ Exceptional Support During a Difficult Time

I can’t thank Sands & Associates enough for helping me through one of the most stressful times in my life. From the very beginning, I felt supported and understood. A special thank you to Hannah, who was incredibly kind, patient, and professional throughout the entire process. She took the time to explain everything clearly and always made sure I felt comfortable and informed.

Because of her guidance, I finally feel a huge sense of relief and a fresh start. I truly appreciate the care and dedication shown to me. I highly recommend Sands & Associates to anyone needing help—they genuinely care about their clients.

8 April 2026
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Reply from Sands & Associates

Thank you for sharing your experience with us. Our team takes the time to listen to and understand each of our clients situations and goals, providing guidance for resolving debt and moving towards being debt free. We are glad you are looking forward to a fresh start.

Rated 5 out of 5 stars

Great experience with Sands and Associates!

I had a wonderful experience dealing with Dana and her team at Sands! Very kind and understanding and helped me work out a way to keep my vehicle which was so important to me. I'm very happy that my proposal was approved by my creditors and I know longer have the stress of never-ending phone calls. Thank you to Dana and her team. I would highly recommend Sands and Associates to anyone struggling with debt.

1 April 2026
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Reply from Sands & Associates

Thank you for your kind recommendation. We are glad that a proposal allowed you to retain your vehicle. Our team speaks with our clients about their specific situations and provides the best options available for debt resolution.

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