Sandras Online Reviews 

952
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 80 reviews, reviewers overwhelmingly had a truly great experience with this company. Customers frequently praise the wonderful quality of the nightwear, noting that the fabrics are exceptionally soft, comfortable, and very warm for daily wear. People also appreciate the fast delivery times, beautiful packaging, and reasonable prices, making their online purchases extremely convenient and highly affordable. However, some customers also noted experiencing occasional issues with their orders, such as receiving incorrect items, wrong sizes, or missing pieces. A few reviewers mentioned noticeable sizing discrepancies or getting the wrong colour shipped to them, although replacements or resolutions were frequently provided quickly.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the exceptional quality, lovely... See more

Quality

Clients share positive opinions on quality, consistently highlighting the well-made items and nice materials.... See more

Delivery service

Customers had positive experiences with delivery_service, expressing general satisfaction with the fast... See more

Order

Consumers find order to be positive, highlighting an easy online process and prompt dispatch times. Reviewers... See more

Price

People report positive experiences with price, highlighting that items are well priced and offer good value.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is the style of nightdress I have been looking for my 92 year old mother. The quality of the nightdress is good and feels lovely and soft. Mum hasn't received this yet so I can't comment any fu... See more

Rated 5 out of 5 stars

Ordered two items the same size but received two items different sizes when informed seller of problem replacement and return package with pre-paid delivery on it sent out almost immediately. Great cu... See more

Rated 5 out of 5 stars

Bought the knit pyjamas, I already have three nightdresses, they are fab, the best ever, so warm and comfortable can’t do without them

Rated 5 out of 5 stars

What a stunning housecoat and nightie! The colour-gorgeous. The material -so soft and the addition of lace make the items look so pretty. I'm delighted with the items.


Company details

  1. Lingerie Store

Information provided by various external sources

Specialist in underwear, nightwear, lingerie and hosiery in the UK Low prices and Great customer service


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

952 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.6

All reviews

(952)

80 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

.Good value for money

Package arrived quickly.
Items ordered were exactly as promised.
Great quality. Good value.
Would definately use this company again.

27 January 2026
Rated 4 out of 5 stars

A colour mishap but still happy

I received my order a few weeks after ordering due to the Christmas break, which is fine and was fully explained at checkout, but when it did arrive one of the items wasn't the right colour (I ordered the white but received the deep pink). I contacted customer services who offered to exchange the item but I decided I didn't want to wait any longer as it's difficult for me to get to a post office so I kept the dark pink, which is also very pretty.
The quality is really very good and I feel the nightdresses are excellent value for money. Apart from the colour mishap my experience has been a happy one and I will certainly order again.

2 January 2026
Rated 5 out of 5 stars

Would Recommend This Item

This is the style of nightdress I have been looking for my 92 year old mother. The quality of the nightdress is good and feels lovely and soft. Mum hasn't received this yet so I can't comment any further.
Good price and items were despatched very quickly.

24 November 2025
Rated 3 out of 5 stars

Paying for delivery& returns

Good quality product.Good customer service, quick delivery and easy return process. Only downside you pay for return delivery. Postage cost for delivery and returns was just short of the actual cost of the garment.
Need to be clear on return instructions that customer pays the cost.

28 October 2025

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