Samsung Reviews 

“This review has been left as part of a promotion by Samsung.”

The good: Purchasing from the Samsung shop is easy, fast and items delivered to your door. The products have all been phenomenal. Not one device or appliance has failed us.

The bad: customer service at the physical stores needs work. Stock and product knowledge lacking a bit.

I’ve been a loyal Samsung customer for years and can confidently say their products deliver exceptional quality and performance across the board. From my TV, phones, tablets, and smartwatches to my camera, every device feels thoughtfully designed, reliable, and packed with smart features that make life easier. The picture quality on the TV is crystal clear, the phones and tablets are fast and intuitive, and the Galaxy Watch keeps me organised and motivated every day.
Samsung’s ecosystem works seamlessly together, and the build quality is second to none. Their after-sales support has also been excellent, helpful, responsive, and professional every time I’ve needed assistance. A truly dependable brand that continues to innovate and set the standard for technology. Highly recommended. This review has been left as part of a promotion by Samsung.

Whenever I ring or email support I get help. In fact, once I emailed and got the help needed quickly but a day or two later the same feller rang to see if I understood the solution he gave.
Now that is service.

Someone keeps accessing my Samsung A54 5G mobile phone and spent 4hours on the phone trying to get to the bottom of it. But just got passed on to another section and this whent on until I done a factory reset got new email addresses phone number changed passwords etc and that shld fix it but no 2 days later it started again and still keeps happening. But everyone tells me there is nothing wrong when I get locked out of accounts etc I'm using all the security ways to keep safe. Why does this keep happening?? I'm almost ova Samsung products never again will I buy Samsung products if you carnt fix my problem

Iv been using samsung devises since the first samsung note.phn. witch I still have in a draw. I also have a samsung TV If I could I would have everything samsung. Just a better product and built strong. Samsung all the way.

I’ve been a loyal Samsung user for years, and I’m always impressed with the quality and innovation across their products. I currently use the Galaxy A34 and Galaxy S23, and the camera quality on both is simply outstanding — clear, vibrant, and perfect for capturing everyday moments. My Samsung Smart TV and fridge are also amazing additions to my home, easy to use and seamlessly connected with my other devices. Everything just works together effortlessly. I’m really happy with Samsung and wouldn’t hesitate to recommend their products to anyone looking for reliability, style, and great performance.

Been using Samsung for years and every upgrade is show an improvment This review has been left as part of a promotion by Samsung

The customer service I recieved was above and beyond.

When Samsung promote a gift with purchase offer through a telco partner or an authorised dealer then those businesses should be able to complete the offer in house. ie., supply the bonus item immediately the new purchase is finalised..

I like Samsung ,everything in my house is Samsung appliances ,phone,Smart TV is good quality and affordable ,and trusted producy

I bought few things with Samsung. Zfold6, ZFlip for my wife, S90d for our TV, S11 U for myself and couple accessories and all of them were working and no hiccups. Definitely will be buying more product from Samsung.

I've been using Samsung for a long time. My phone usually lasted very long and hence I always use Samsung. Unfortunately it is not with the case after I spent extra money to purchase Galaxy S22 Ultra. I always look after my phone very well.
In September there was a software update and after the update my phone camera is not working properly.
I went to the Samsung store in the city to have the phone checked, only to be told the city store has no Technician on site. I then drove all the way to Macquarie service centre to have my phone checked.
Both stores did not provide a good customer service. It made me feel like they not happy with their job.
I was told that it will cost me $550 for the part. It is unfair that I have to pay.
I even loaded a complaint online but nothing been done too.
Overall very disappointed with Samsung services. I never had issues with many of my previous Samsung phone, but the one time I have issue, it is a disappointed experience.

Easy to find and understand support.
Website sites are structured and everything is findable

Reliable, easy to use and staff is very assistive.

This review has been left as part of a promotion by Samsung.” Overall a great experience user friendly been using samsung for a long time and never had an issue with the hardware or software 😀 keep doing what your doing samsung !

I've had Samsung products now for over 10yrs, and they have all been very reliable.
The customer service staff have been amazing.
Keep up the good work.

Can I say that I own a lot of samsung products in my home they last for years my first phone to my washing machines to my fridge I be lost without them

The Samsung S25 is of high quailty easy to use. Im in love with this phone with all the features it has. Would highly recommend to anyone looling for a new phone.

This Review has been left as part of a promotion by Samsung

I used to be an apple girl back in the early 2000s but one day I swapped to Samsung and found that their products were so much easier to navigate and easy to deal with if I ever had an issue it has always been delt with quickly and with no fuss or hesitation.
I really feel confident when buying Samsung products and feel they really value their customer service.
Thanks Samsung here is to many more years of great adventures with Samsung.