Sam's Furniture & Appliances Reviews 

150
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

It's my first purchase from here. I've ordered for a Modern Astoria Lounge Chair Smooth, White Color, Genuine Leather upholstery. The process was so easy, they respond too quick to my mail. Next day I... See more

Rated 5 out of 5 stars

We visited Sam’s furniture just before Christmas 2021 wanting to buy particular piece of furnitures. She went above and beyond to provide the right price and she even managed to get our furniture del... See more

Rated 4 out of 5 stars

Sam's had exactly what I was looking for! Good customer Service. Friendly Staff. Convenient Location. IRVING and PLANO TX are the Fastest Growing cities in TX right now, since many Large Busin... See more

Rated 5 out of 5 stars

I went into the store and browsed before I came online to place my order. The staff at the Arlington store was very attentive and helpful. Before I place my order online I made a phone call to ask a... See more

Company details

  1. Furniture Store

Information provided by various external sources

Sam's Furniture & Appliances has been saving customers money since 1946! We offer the best Lease to Own option around - our low cash prices mean you will save regardless of how you choose to pay, cash, no interest terms or our in house Lease to Own program. Sam's features the best products of the brand names you know - like Ashley Furniture, Samsung electronics, Whirlpool & Amana appliances and more. When you shop at Sam's, you are doing business with a name you can trust! About Sam's SmartLease to Own program: If you need help building or repairing your credit, Sam's is the place for you! Our monthly payment price are based on our low cash prices, so you know you are getting a great deal regardless of how you choose to pay. The Early Payoff program is excellent - whenever you are ready to own the products, you simply pay the remaining cash price. It's easy and will save you a ton of money! And we report your payment history, each month, to all 3 major credit bureaus - the more on time payments you make, the better you can help improve your credit score. These are just some of the many benefits of Sam's SmartLease to Own program! For more information, give us a call at 817-665-5050 or visit your nearest Sam's Furniture location!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

150 reviews

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4.5

All reviews

(150)

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Rated 2 out of 5 stars

Bad mattress buying experience!

Had a good salesman and buying experience. However the problems began with the delivery. Was never called to schedule my delivery as promised. I had call them to remind them. Then once scheduled, I was told it would be morning and no one showed up. I called again before noon and was told they were really behind and would be much later. When they called to tell me they were on their way, they said “you are aware that the mattress is soiled”? I said no I bought a new mattress and not from the damaged section. The wrong mattress was pulled. Had to get my salesman involved and he personally pulled the mattress. Finally got delivered after missing a whole day of work. This was the weekend before Memorial Day for my guest room. The mattress is really pretty and comfortable. It has now been slept on 4 times as of last night 10-07-17. My guest told me it felt lumpy on one side. Checked this morning and it looks like there is some settling because two of the columns of the quilting are much higher than all the other columns and very noticeable. Will be contacting the store tomorrow because this should not be happening and had been used 4 times for 2 nights each time and less than 5 months old. This had been a total nightmare purchase. I will see how this is handled when I call tomorrow!👎🏼😩

9 October 2017
Unprompted review
Rated 5 out of 5 stars

Awesome place!!!

Excellent products, pricing, and service. I'd highly recommend stopping by to give them a look!!

5 October 2017
Unprompted review
Rated 5 out of 5 stars

Satisfied customer

Great variety and choices to choose from. Customer service is outstanding. I have been a returning customer for years and highly recommend Sams furniture to family and friends.

3 October 2017
Unprompted review
Rated 3 out of 5 stars

I love Sam's Furniture in Haltom City

I love Sam's Furniture in Haltom City. I recently did business with the Arlington location and have regretted it ever since. In the future, I will drive all the way to Haltom City if I decide to buy in this format. The Haltom City location gets 5 stars from me. I always have a great experience with them on the phone and in person.

2 October 2017
Unprompted review
Rated 4 out of 5 stars

I have been doing business with Sam's …

I have been doing business with Sam's furniture for over 20 years. I love walking in the door and all the salesman know who i m. There is a salesman named Steve he is the best, he makes me laugh everytime i walk in there door. There is also Ken he will work with Steve and get everyone the best deal to make each customer happy when leaving the store. I have send them friends / family members and all of them leave Sam's furniture happy they went.

1 October 2017
Unprompted review
Rated 3 out of 5 stars

The products are great but the service …

The products are great but the service with getting help and making your purchase is terrible, at least at the Fort Worth Hulen location. I had two separate visits and both were horrible and the process took way longer than it should have. The date I made my purchase, the sales woman had a terrible attitude and showed no professionalism. The only positive experience was the woman who processed the financing paperwork. If your other employees were like her, you may get more customers. Maybe it's this location, next time I will just go to a different one and hopefully things will go much better.

1 October 2017
Unprompted review
Rated 1 out of 5 stars

Sams is very eager to lease to own but …

Sams is very eager to lease to own but beware for the $1080 in furniture I got from them they are charging me close to a whopping $900 for the full payment plan super rip off. If I had the $ to buy out of my contract I would in a heartbeat

30 September 2017
Unprompted review

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