Adam is absolutely fantastic to deal with. He is always at the other end of the phone, so helpful and always willing to go above and beyond. The software is brilliant, but it’s the personal service an... See more
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My clinic has been using Salonspy for 2 years and has made a massive impact on the success of our business. When we launched the business no one knew what our service was and how we could change the... See more
Company replied
We’ve had a really positive experience with SalonSpy so far. Adam has been incredibly helpful and knowledgeable, and has made the whole process really straightforward. One of the things we’ve... See more
Company replied
Salon Spy has helped us to grow as a business The feedback from customers is essential for development and improvement. Unlike google who let unsolicited review from unverified sources you know t... See more
Company details
Written by the company
salonspy is a verified review platform for hair & beauty salons / spa's. Seamless integrations with most leading salon software systems, provides an automated review capture system.
Contact info
4 The Long Barn, LL145NS, Wrexham, United Kingdom
- support@salonspy.com
- www.salonspy.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Great company
Great company! Great staff and the whole platform is brilliant, we find it really helpful to give clients a dedicated place to leave a review that others can see, great team engagement too with the Team and Salon awards and emails. Overall, we would highly recommend Salonspy!
A great company and a fantastic way to collect your reviews
A fantastic way to collect your reviews, it's easy to use, well-priced, and made for the hairdresser who wants to level up their ratings. All reviews are authenticated and trustworthy.
A fantastic platform for review…
A fantastic platform for review gathering. Intuitive tools and easy to use.
Top service ,Salon Spy customer for over 10 years
I’ve used Salon Spy for over ten years, I highly recommend SS as a tool to gather data on an easy platform
I used it in staff reviews and mainly for client care information to make my business stronger
I love that the reviews can go over to Google and the AI function makes it super easy for me as I’m a busy salon owner
Highly recommend Salon Spy………one of the…
Highly recommend Salon Spy………one of the best investments we’ve made in helping potential new clients discover our salon and team ⭐️⭐️⭐️⭐️⭐️
5 star what more can I say
5 star what more can I say , everyone I have every had dealings with are so helpful and professional
Excellent company
Excellent company , that has transformed our online ratings. Always updating and improving the system . Excellent customer service 👏
SalonSpy
SalonSpy, honestly the best review system to link to your software, effortless works alongside Salon iQ. Great communication and always moving forward with exciting new features. Thanks for helping us grow SalonSpy 🩶
All day long 5 stars
All day long 5 stars
Brilliant service
And would thoroughly recommend it to all salons
Great service & seamless integration…
Great service & seamless integration with salon software, google & website so reviews are visible everywhere!!
The BEST!
We have been with Salon Spy around 2 years now ! I absolutely love what it has done for my business! I can’t thank them enough and only wish I had found them sooner!
Nikki Clifford - NJUK
Salonspy is a fantastic product
Salonspy is a fantastic product which makes it so easy to provide feedback. Adam and the team are also incredibly knowledgable about the industry and so helpful too.
Absolute pleasure to work with and highly effective
These guys really do understand the hair and beauty business and offer outstanding service. From onboarding to general day to day communications we can chat to real people and they're a pleasure to work with. No contracts, no small print, just an excellent platform which delivers everything we need for a UK wide chain of salons looking to manage our customer experience.

Reply from salonspy.com
Salonspy is a fantastic platform
Salonspy is a fantastic platform, the information you get from the Dashboard really allows you to simply manage reviews and helps every aspect of the business

Reply from salonspy.com
Adam is always there to help and offer…
Adam is always there to help and offer support.

Reply from salonspy.com
Highly recommend Salon Spy to any…
Highly recommend Salon Spy to any salon! Significantly increased customer retention and attracted new guests & motivates team like nothing else. Private feedback super useful tool. And Adam & team are super responsive. Thank you guys! :)
@purehairspauk

Reply from salonspy.com
Works super well!
Works super well! Really easy to use and it gives us exactly what we wanted. The dashboard is also laid out perfectly and everything feels very clean and smooth. Highly recommend.

Reply from salonspy.com
Transformed our client reviews!
Salonspy has completely transformed the way we receive feedback on both our individual stylists and the whole salon experience. The amazing reviews have been an incredible motivator and incentive to keep our standards high, with private feedback on those with lower ratings providing an invaluable opportunity to improve and identify training needs. The campaign question allows us to monitor key upsells, whether it’s if the stylist recommended hair care, or offered colour services.
Along with connecting to google and seamlessly adding the reviews to our website showcasing verified appointments for genuine reviews, Salonspy has helped raise our profile and I’ve no doubt contributed to the increase in new clients across both GOLSON salons
Highly recommend
Support and information from salon spy has been fantastic. Always at the end of the phone should you have any queries. A great way to get client feedback after their visit to the salon.
Thanks SalonSpy
Since using SalonSpy we have noticed an increase in new clients finding us through Google after reading SalonSpy reviews and asking for a specific stylist. The data that they supply has generated a real appetite amongst the team to increase their own profile through the reviews and in turn increase revenue.
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