Salgsbutikken.dk - Mobiltelefon.dk - since 2002 Reviews 

8,963
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I ordered a green phone as a gift for my wife, but Salgsbutikken delivered a black one instead. I explicitly sent two emails to their support (Thomas) asking for a solution/partial refund to keep t... See more

Company replied

Rated 5 out of 5 stars

Very happy. Much cheaper than anywhere else and fast delivery, Couldn't ask for any more. I just wish I'd known about this place sooner

Company replied

Rated 5 out of 5 stars

One of the best customer service I have experienced ever. I ordered Apple AirPods 4 without ANC for gift. But when I gifted to my daughter she mentioned that she wants with ANC. Called to customer car... See more

Company replied

Rated 5 out of 5 stars

Awesome site. They sell reliable phones and other useful products. Unfortunately salgsbuttikken had to deal with a lot of scammers and therefor they have been delaying a lot of their shipments, but I... See more

Company replied

Company details

  1. Cell Phone Store
  2. Cell Phone Accessory Store
  3. Smart Dealer
  4. Vacuum Cleaner Store
  5. Wholesaler Household Appliances

Written by the company

Danmarks Billigste Mobiltelefoner og Tablets Uden Abonnement fra Apple, Samsung, Nokia, Honor, Oneplus, Motorola, Xiaomi, Caterpillar m.fl. Danmarks største uafhængige mobilforretning. Online forhandler med +430.000 trofaste danske kunder. Vi har eksisteret siden 2003 og er idag den mest populære forhandler af fabriksnye mobiltelefoner. Vi sætter en ære i at yde den bedste og mest kompetente service i branchen. Vi er som regel først med de nyeste modeller og ingen opgaver er for store til os. Leverandør til det offentlige, privat og erhverv. Mulighed for B2B konto. Siden 2022 er har vi udvidet sortimentet bl.a. med Dyson og andre elektroniske produkter.


Contact info

4.8

Excellent

TrustScore 5 out of 5

9K reviews

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4.8

All reviews

(8,963)

407 reviews in the last 12 months

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Rated 4 out of 5 stars

Real good!

A lot of communication and a few emails sent by mistake but otherwise OK. The phone is perfect!

18 August 2016
Unprompted review
Rated 5 out of 5 stars

Excellent service

Very happy with the service and goods bought from Salgsbutikken. The product was at a very good price, was well packed and delivered immediately by mail with an SMS message alerting me .

12 August 2016
Unprompted review
Rated 5 out of 5 stars

Fast and cheap

Bought the product on a Wednesday and received the following Friday. The price was also very good.

10 August 2016
Unprompted review
Rated 5 out of 5 stars

quick delivery

I ordered a Sony mobile phone on Monday afternoon and it was delivered on Tuesday morning next day! It's a good service.

10 August 2016
Unprompted review
Rated 1 out of 5 stars

really bad

Ordered black they send withe ... Call them and send back product ... One week waiting for black tablet ... They did not send it ... Call them 6 times in one day ... Finally answered phone said to me that they going in Holliday and I should order from other shop because they not gone send me anything :)) ...

18 July 2016
Unprompted review
Salgsbutikken.dk - Mobiltelefon.dk - since 2002 logo

Reply from Salgsbutikken.dk - Mobiltelefon.dk - since 2002

Hi Florin

I am sorry that you misunderstood

My collegue said that we could first deliver week 30 - but you would not wait - therefore she cancelled your VIABILL loan - so you do not owe them money anyway.

You are welcome to order again now - then you will have your tablet in 1-3 days.

Best regards

Thomas Schaltz
www.salgsbutikken.dk

Rated 1 out of 5 stars

A rather very poor experience - I do not recommend this shop.

I simply wanted to cancel an order made for a smartphone which normally should be a simple procedure, but not with this shop.

I had to send a couple of emails and call dozens of times just to make sure I receive an answer. While I received an answer after few days on my last email, they did not answered any phone calls. So do not bother to call - they will probably not answer and even hangup your call.

Therefore I will not buy again from this little store, and of course I do not recommend this shop.
As a result (& I recommend), I switched to my 'classic' Amazon Germany, which in general items are a cheaper.

*Note for the shop - if you intend to reply to my review with anything else than apologies (which you should have done in the first place), I will change my review to complete negative.

3 July 2016
Unprompted review
Salgsbutikken.dk - Mobiltelefon.dk - since 2002 logo

Reply from Salgsbutikken.dk - Mobiltelefon.dk - since 2002

Hi Mihail.

Your order was cancelled right away..when you asked for it - . but your payment takes a little while to return because its reserved with VISA/MASTER card. We never got your payment because the order was cancelled.

Sorry if we where busy when you tried to contact our phone support.

Best regards.
Thomas Schaltz
www.salgsbutikken.dk

4 stars thank you

Rated 5 out of 5 stars

Came through at the end with great service

Very happy after talking to the sales support person. I called to check on the status of my order. I was pleasantly surprised at the level of service and professionalism of Thomas. I will definitely come back for all my other purchases.

Thanks again for the follow-up and going the extra mile.

Br, Michael

24 June 2016
Unprompted review
Rated 5 out of 5 stars

Had a pleasant experience and will consider using this shop in the future

Ordered a phone and received it 5 days later.

Unfortunately, they have not updated their "in stock" status, hence why it took a bit longer.

But, even though it took longer, and they were unable to send me the exact color I wanted, their customer service contacted me with a potential solution.

Was really pleased with the way they handled the situation and I would definitely consider using this shop in the future.

6 June 2016
Unprompted review
Rated 5 out of 5 stars

Fast service and very cooperative.

I had ordered xperia z3 compact phone. Got it the very next day of placing the order. Was immensely surprised by such a quick service. Have never received my online purchase so fast. This was super fast.

But having said that, was not glad to see that front screen protector was missing and only back protector was there. I called the shop, not to complain but just to inform and confirm if these are the contents. The owner confirmed that other boxes have two screen protectors. After confirming with his supplier he immediately dispatched a front screen protector the very same day.

I recommend salgbuttikken for online purchases. Super fast service. Very good after sales support. I am happy with the product and their salesmanship.

22 May 2015
Unprompted review
Salgsbutikken.dk - Mobiltelefon.dk - since 2002 logo

Reply from Salgsbutikken.dk - Mobiltelefon.dk - since 2002

Hello Sandeep,

I sent you a new set of screen protections after I spoke to my supplier... (they gave me discount on a phone in stead :-)

We do NOT open and check what is inside the sales boxes, so therefore this "mistake" can never happen in our house.

But I want satisfied customers, so please revise your review :-)

I hope you have received it now ?

Best regards,

Thomas Schaltz
www.salgsbutikken.dk

Rated 5 out of 5 stars

god service

super service

9 January 2015
Unprompted review
Salgsbutikken.dk - Mobiltelefon.dk - since 2002 logo

Reply from Salgsbutikken.dk - Mobiltelefon.dk - since 2002

Hej Diana

Mange tak for din anmeldelse.

Håber du bliver glad for din nye telefon.

Mvh
Thomas Schaltz
Salgsbutikken A / S

Rated 5 out of 5 stars

Really good

The product was delivered quickly within 1 day and no complains. Sadly the back button on the mobile didn't light up and now have sent for repair but then that is not Salgsbutikken's fault.
Hopefully their returns is as good as their service. But would definitely recommend to others. Good Job!

2 July 2014
Unprompted review

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