SaleHoo Group Limited Reviews 

456
TrustScore 4 out of 5

4.1

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Rated 3 out of 5 stars

I've subscribed at Dropshipp plan, but later(two minutes after) I've discovered that SaleHoo works only with Shopify, So I've demand a refund just after 5mins of the operation, but no one is availa... See more

Company replied

Rated 5 out of 5 stars

After my contacting within few minutes reply received from Dedicated Co. Founder Simon.s and then Karen very nice guidelines and reply very Fast & fantastic support and very usefulness hopeful to s... See more

Company replied

Rated 5 out of 5 stars

I really appreciate your help today! Your support was very clear, helpful and supportive. Thank you!

Company replied

Rated 4 out of 5 stars

The one thing that I'm disappointed with, is the directory doesn't give you the product categories that you input. It will show other products that's not related to what you enter in box, and most tim... See more

Company replied

Company details

  1. e-Commerce Solution Provider
  2. Business to Business Service

Written by the company

SaleHoo is a suite of powerful, purpose-built tools and resources for eCommerce entrepreneurs. Online selling is streamlined with a directory of vetted wholesale and dropship suppliers, pre-approved products and robust dropship automation. Members use the research tool to access information like trending products, sell-through rates, and profit margins. SaleHoo also hosts a 137,000 strong community forum and offers expert-led eCommerce training to help founders grow their online store.


Contact info

4.1

Great

TrustScore 4 out of 5

456 reviews

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4.1

All reviews

(456)

3 reviews in the last 12 months

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Rated 4 out of 5 stars

A reliable company

Unfortunately for me, I cannot found european dropshippers for what I've wanted so I had to close my collaboration with them. But I can tell, I am very sorry for that because they are a very nice team, they always answeared to me, wanted to help me; they have very good materials to watch, read and learn & quite large database. A reliable company.

21 September 2020
Unprompted review
Rated 5 out of 5 stars

5 star customer service

even though I did not end up using their tool because I could not find the suppliers for nice, but their customer service is a 5 start. they reply immediately to any question I have. The refund process was smooth. No hassle.

12 September 2020
Unprompted review
Rated 1 out of 5 stars

A total scam

A total scam. Before paying what they asked for, did a research on the brands and products that they claim to know the suppliers. Everything looks good until I did the payment.
Not even 1 brand or 1 supplier that has what I need.
I proceed to ask for refund. But no reply.
Look through other reviews deeper and found out that I'm not the only one getting scammed.
Claims to know thousands of suppliers but just a handful. Beware

8 September 2020
Unprompted review
Rated 1 out of 5 stars

Don't waste your time!!

Sorry but this site is not what is billed to be!! I could find hardly any products that were advertised by them prior to purchasing a 7 day pass and when I went to the distributors to see the products that I did find, they didn't have those products! Their product lab is useless for someone who wants to set up on Ebay because the only information given is for Amazon. It was a complete waste of my time. Very disappointed as I was really hoping for some help with opening a drop shipping sales business but Salehoo did not help me at all. Terrible customer service as well! Whenever I call them, I would be told by an automated message that everyone was busy and to leave a message. This lead me to believe that they have a system set up to take messages and call people back - a good way not to have a queue of people waiting but very irritating if you think you are going to get some help from someone. I left messages and got one reply and the person who called me didn't even know my name!! Very bad experience. Sorry but I can't say anything positive.

25 August 2020
Unprompted review
SaleHoo Group Limited logo

Reply from SaleHoo Group Limited

Hi Stuart,

Thanks for sharing your feedback, and my sincerest apologies that your experience with SaleHoo didn’t match your expectations. This is uncommon but we aim to do better.

​​I would appreciate another chance to earn your business. I've reached out to you via email to listen to any further comments, or suggestions you wish to share as we'd like to make things right with you. Our phone support hours are from 8:00am - 4:30pm New Zealand time (3:00pm - 10:30pm US Central) if you'd like to speak with someone.

All the best!
Rhea, SaleHoo.com

Rated 1 out of 5 stars

This website is as useless as it gets

This website is as useless as it gets. First of all if your expecting a list of drop shippers, you'll find very little of them here. Most them here are wholesalers. The ones labeled as drop shippers, don't even offer drop shipping and the ones that actually do offer drop shipping are not going to give you a price that you can profit off of. Every single item I looked at out of the few drop shippers I did find costs less on eBay than the drop shipper is selling it for. So in other words you will not make any profit. Not to mention, they want your credit card number before you can even see the prices. I would not use this web site. Its obvious all the other reviews on here are bogus just because they are so spread out, one review here, one review there. Take my word for it. I spent 40 hours out of the last 72 looking for legitimate drop shippers, everything is a scam.

23 August 2020
Unprompted review
SaleHoo Group Limited logo

Reply from SaleHoo Group Limited

Hi Justin,

I’m sorry to hear about your disappointment and we’d like to assist you further with your concerns. You should get an email from me today with dropship supplier suggestions and to discuss how we can provide a solution.

We value our customers' feedback and would like to thank you for giving us an opportunity to be better.

All the best!
Rhea, SaleHoo.com

Rated 5 out of 5 stars

Join now and thank me later!

Join now and thank me later! Even if you don't need any of their supplier contacts.. Learn by example what your own company's support should look like!

Thank you for inspiring me guys!

8 July 2020
Unprompted review
Rated 5 out of 5 stars

Excellent customer service!! Over 5 star rating!

Phil was very polite and informative on how I can stay using saleloos services. He reached out to his superior and discussed what he can do to help me with my options! He gave great advice and a very generous offer! I give him way over 5 star rating!

6 April 2020
Unprompted review
Rated 5 out of 5 stars

Sale Hoo has an OUTSTANDING Team!!!

Sale Hoo has an OUTSTANDING Team!!!! I am absolutely thrilled to be working with them. Everyone is friendly, helpful and professional. I feel Blessed to have stumbled across SaleHoo.

You have my eternal gratitude!!!!!

Thank You!
Jessica Freeland

5 April 2020
Unprompted review
Rated 5 out of 5 stars

Highly Recommended

Salehoo is an excellent source to find online suppliers! I would recommend it for anyone starting and business and looking for high quality products!

31 March 2020
Unprompted review

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