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Rated 1 out of 5 stars

I am shocked to read the reviews as they are so bad. The light arrived would not be programmed. When I looked into returns the web site did not fully explain the policy so I had to pay for the postage... See more

Company replied

Rated 1 out of 5 stars

Item not delivered so I contacted them after over a week later. Telephone number on order does not work. After pestering with emails I eventually got response that there has been a delay and if I can... See more

Rated 1 out of 5 stars

Absolutely disgraceful company. I purchased a sad light complete with charger. I plugged my charger into the socket and when I pulled it out of the wall socket the longer plastic prong had cracked and... See more

Company replied

Rated 1 out of 5 stars

This was my worse buying experience ever. They ask you to call a "security team" that does not even answer the phone. This company is ridiculous. Don't waste your time with this hoax.

Company details


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1.9

Poor

TrustScore 2 out of 5

34 reviews

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1-star

No history of asking for reviews

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1.9

All reviews

(34)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lift the day.

Excellent product. Intuitive switches for charging, light strength, timer and duration.
Being used by adult with learning disability. Easy to manage stand. Portable to take away for overnight stay.

28 November 2013
Unprompted review
Rated 4 out of 5 stars

Great service

Bought the Lumie Dawn Simulator. Only had it for a week but so far love it. Great service and very flexible at their price matching. Would definitely recommend and would definitely buy a product from them again. Took quite awhile to arrive though.

18 November 2013
Unprompted review
Rated 5 out of 5 stars

10/10

From start to finish the service was great and the product just as great!

8 November 2013
Unprompted review
Rated 5 out of 5 stars

Very impressed with service

Ordered and paid the charge for next day delivery, which was reasonable. Arrived the next morning. The product is exactly what I wanted, it is just the right size and shape for my desk. I am very happy with both the service and the product.

7 November 2013
Unprompted review
Rated 5 out of 5 stars

FAST DELIVERY

I bought this as a gift for my daughter who is yet to try it...
The unit arrived well wrapped and very quickly. I was surprised at how portable it is , so I'm certain it will get plenty of use :-)

31 May 2013
Unprompted review
Rated 5 out of 5 stars

Excellent Product

My doctor recommended a blue portable light that I could use in my office. I ordered one from SAD and I have to say it totally fits the bill. It came in a nice handy case that you can pack the light and charging unit into and the light sits neatly on my desk. I had continual email updates on my order being processed and the light arrived really quickly.

24 April 2013
Unprompted review

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