Ryman Stationery Reviews 

Ordering our storage items was easy and straightforward. However delivery was more problematic. We were given a delivery date that did not suit us so we changed it for a day we would be at home. Sadly that either wasn't seen or accepted by the courier and they tried to deliver it anyway but we were out! Using the card they left to rearrange another delivery date didn't work as there was no reference number given. Eventually we were able to track our order online and rearranged another day. When the 2 parcels arrived they were damaged but the courier left before we could open them. When we did unpack them there was damage to several wheels and also 2 drawers. When l phoned Ryman the person l spoke to was helpful but the reception was very poor so having a conversation was quite difficult. Eventually she understood my problem, apologised and agreed to send me replacements for the broken items at no charge. I was given a date for their arrival a week later. Amazingly these replacements arrived the very next day which was brilliant! Amusingly it was the same courier who was amazed l had ordered 2 identical parcels the next day. When l informed him they were replacements as the first lot were broken he was quite shamefaced and left quickly. So thank you Rymans for being so efficient at replacing my order. It is a pity that the couriers aren't quite as organised at delivering on the right days or treating the parcels with enough care so as to avoid damage in transit.

Great range of stationery at reasonable prices. Very helpful staff.

Excellent, easy to order and I paid for next day delivery and it arrived on time. Thank you.

Rymans is a reliable supplier of stationary and accessories at a reasonable price. Customer service is second to none and saves time while shopping because the assistant is able to direct me directly to the item(s) I want. The Rymans Reward is a worthwhile additional service.

The staff helping with my order went above and beyond to make it right and deliver a good product.

I found Amanda from your Kingston store really helpful and friendly, she helped me with my printing and it was a pleasure to meet a really nice shop assistant ,well done Ryman for a great member of staff.

If you're looking for slow service, rude staff, and incompetent customer service, this is the perfect place (Ryman at Arndale). Second-hand embarrassment from how painful and cringeworthy it was navigating the staff's dismissive attitude today (3 May 2026), which hasn't been initiated by myself at all. Just a PSA for others :) x

I would like say a huge thank you to the staff at the Birmingham City Centre store. Especially Tom. My daughter, running in the Birmingham Half Marathon/The Great Run the next day, did not have her name on her running number like it was meant to. The female assistant was very helpful giving product details, waiting times and prices to rectify the situation. Tom - an absolute asset to your team then did the honours. Tom who was rushed off of his feet with a growing queue at 4pm on a Saturday afternoon, made a name badge to exactly match the colour, font and size of the number badge. It wasn't the easiest of tasks and at no point did he waver. Always polite and professional. Thank you so so much. You have made one runner a very happy young lady.

Item arrived quickly than originally stated and I have a very happy little girl

Easy to find what I was looking for and purchase it. I am glad you have put a limit on the sensory fidgets I wouldn’t have been able to get my one for disabled son otherwise. My order arrived even earlier than expected and we’ll packaged very happy would shop here again.

I needed some printer ink urgently.I ordered it and it was delivered so quickly.I was kept updated at every stage.
I am always happy with the service offered by Ryman.

Everything went smoothly, from the order to the pick up of materials.

The staff member Lindsay is very kind and professional the store had lots of products and was very clean

I was very pleased with the prompt delivery of my ordered A5 Refill Pad. It only took less than 2 days to order the pad and receive it. Very impressive.

Exactly what I ordered and delivered before the date given for delivery - thank you.

On the positive side, the store staff were friendly and helpful (they get both the stars). However, the online Print Shop couldn't handle my order. On Week 1, I tried to combine some documents which needed 3 copies and some which needed 1 copy, and it failed to multiply the first by 3. The Chat agent was rude and kept rushing me. I went to the store the next week, but the WiFi couldn't handle the file download to my laptop. The following week, I organised all my docs as one copy and tried the Print Shop again. Bulk upload kept freezing, so I uploaded the files one by one. After sending and paying, the store said the order crashed. They didn't receive my WeTransfer message and half of the files were too big for me to email, so I had to have a refund (this was processed quickly, tbf, with a nice apology). The prices were very high, too. I would have been better off buying another printer.

I came in to get passport photos at the Shandwick Place branch of Rymans in Edinburgh and the staff were extremely helpful. They guided me through the whole process and made it fun. I was offered a protective envelope and the photos were cut to precision. Claire and Liz were fantastic. I won't ever go anywhere else for my photos and stationary needs!

Mr Brendon at Artilley branch he is very good and professional person . He helped me today 5*

Shakib at the Blackburn branch was absolutely amazing!!! He went well above the call of duty. I was worried that my work would not look professional enough but he made sure it was. He really helped me with a job presentation and I cannot recommend him enough!

We had a mixed experience at Rymans in Walthamstow. We ordered our table name signs for our wedding from Rymans at short notice (as another supplier let us down). They were made very speedily which was great, but my (now) husband went to pick them up, they had wrongly been printed single-sided when we had ordered them double-sided. The member of staff offered to reprint them right away which was good, however it was inconvenient that they hadn't been ready when we went to pick them up because Walthamstow is terrible for parking and I was driving round and round local streets trying to avoid the traffic wardens. It looks circa 10-15 mins for them to be reprinted. My husband brought them back to the car and we received a call from the member of staff in the shop saying that he had forgotten one (it had been left on the printer). I imagine this error was jointly the fault of both my husband and the shop assistant, and it was great that she called us before we had driven an hour and a half to the wedding venue and then been without one, but again was a pain to go back in to get the remaining sign as I had to once again play "avoid the traffic wardens" while driving in circles around local residential streets.

All in all, a lack of attention to detail with our order, but the shop staff were friendly and fixed issues when they realised the various errors.