Ryman is my go to company for all things ‘organised’. Products are great quality and reasonable prices. Sell much more than pens and paper - my sons exec chair used for gaming lasted 4x longer than hi... See more
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Company details
- Stationery Store
- Art Supply Store
- Office Furniture Store
- Office Supply Store
- Printer and Scanner Store
- Toner Cartridge Supplier
Written by the company
Ryman are the nation’s destination for stationery and office supplies, with over 120 years experience and convenience at the heart of what we do, you can consider us the stationery experts, priding ourselves for offering excellent customer service, a wide product range and expert knowledge. Our first store opened in 1893 by Henry J Ryman in Great Portland Street and has now grown to over 200 stores nationwide and a website bursting with products!
Contact info
Ryman House, Savoy Road, CW1 6NA, Crewe, United Kingdom
- www.ryman.co.uk
No recent history of asking for reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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I would like a refund or the items ordered
I tried to cancel my order but it still hasn't been. I went to collect yesterday but not available. I've paid by klarna. Very poor service.
Since posting this review I have received a refund. I am still unimpressed, despite cancelling my order initially because the collection date was way later than the original date given. I was still asked to collect my order which I did as I had paid for it. And when I went to collect there was no order available. The staff said she would look into and ring me , but this didn't happen either. I thought Ryman was a reliable company but in my opinion they have not been.

Reply from Ryman Stationery
Items ordered arrived promptly
Items ordered arrived promptly, packaged well and were as described
The kind lady that served me was so…
The kind lady that served me was so friendly and helpful and I had a lovely chat with her! Super easy to get the job I needed done :)
I still have not had my delivery and…
I still have not had my delivery and your customer support centre is expecting me to collect it from a depot 40 miles away !!

Reply from Ryman Stationery
Difficult to navigate site with searches and insufficent product information re size.
I found the site difficult to navigate and there was not enough product information for me to make the correct choice. I did in the end order something (set of drawers for A4 paper). I wanted to use them for storage inside a cupboard but in the end they weren't really the right size. I also put something on my Wishlist which has never been notified of. I have used what I got in a different way but will not buy online again. I have always shopped at Horsham shop before so if what I want is not there I will not go online. I regularly shop in Robert Dyas store and online in Haywards Heath but they do not have as much stock as Horsham in the statioery line.

Reply from Ryman Stationery
Great poster printing at Rymans
Once again I was really pleased with my printed posters that I collected from Rymans for a party we threw for my mother in laws birthday. The quality was great, they printed much better than I could’ve ever done on our home printer and looked so clear. They printed them really quickly too and the price was low too. Great service and product.
Always courteous and friendly service…
Always courteous and friendly service from helpful staff.
Unprofessional
I wanted to print a document at the Chester store, simple you would think.
I emailed it over and all it should have taken was nothing more then the team member to click print.... instead she read the entire document, laught and then read aloud a section of text for the entire shop to hear.
I was mortified and was left feeling violated. I trusted the company with something personal and privet and to have it mocked, shared and disrespect was humiliating and unprofessional.
I was close to raging at the staff member but decided to take my print outs and leave. I only hope my personal documents where not saved for their amusement.

Reply from Ryman Stationery
Thanks to Claire Paterson for all the…
Thanks to Claire Paterson for all the support and professionalism she showed throughout my visit.
Always helpful excellent service
Always helpful excellent service
Friendly staff who go the extra mile to check
The staff at the Borough site showed amazing customer service.
The staff at the Borough site were amazing. Welcoming, helpful, patient. I wanted to collect my online print job but realised that I could print something there. I was given the assistance to do so. Very pleasant experience and I will certainly return to this store.
all good no problems
Efficiency politeness and keen sense of observation
Iga was so efficient noting I was missing a page and much more to reflect her keen observation. Her politeness, efficient woven with patience and a smile is an unbeatable combination. I guarantee I will be a loyal customer from now on with such impeccable and welcoming service at your Shandwick store. Marie-Louise Mills Edinburgh
Fast and efficient service
Fast and efficient service. Orders arrived on time with everything in perfect condition
Excellent customer service
Easy online order. Collected from Bath store but son wanted to swap for a different pencil case found in store. Staff in Bath store were super helpful and did the online return form then sent the pencil case back for me. Bought loads of stuff using the 10% off code in store. Overall a very happy son, so a very happy me. Will definitely shop more, and with confidence, from Ryman.
Staff was very helpful and…
Staff was very helpful and knowledgeable about stock and Ryman app. I happily got all the GCSE Revision books I needed and at a very competitive price.
I did an online order for home…
I did an online order for home delivery, everything went very smoothly. I ordered some Really Useful Boxes, I love that brand. The price was very reasonable. I ordered them on the 18th June and they were delivered on the 19th June by FedEx - NOT Evri thankfully! No complaints whatsoever. They were packaged well, nothing broken, in a strongish box - which my cat has claimed! I used to shop in Ryman until my disabilities put paid to that so finding the home delivery option is a blessing. All in all a positive experience.
Thank you, Claire!!!
Claire was absolutely lovely and helpful with my printing request. I wanted to print something romantic for my fiancée and Claire's insight helped me get exactly what I wanted. I'll definitely come again!
Got what I needed and good service but…
Got what I needed and good service but far two expensive.
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