Good customer service available on the phone which is something that becomes rarer these days. Very good quality carpet at a competitive price. They also have a wide range of dimension for their rug.... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I really love my Afghanistan kelim rug, so beautiful! It did have a strong smell when I got it, but the smell is much less intense after two weeks and I believe the smell will go away altogether eve... See more
Company replied
“The shopping experience with Rugvista was great. Ordering was easy and the item was delivered within one week. So far, the carpet looks good; however, we will see how it holds up over time, as some r... See more
The carpet is very beautiful and exactly as described. I’m extremely satisfied with the quality. The delivery was also very fast—highly recommended!
Company details
- Rug Store
- also in
- Oriental Rug Store
Written by the company
Rugvista — Pomáháme lidem vytvořit domov, který milují. Rugvista byla založena v roce 2005 s jasnou misí a cílem: pomáháme lidem vytvořit domov, který milují, a usnadňujeme našim zákazníkům a činíme příjemným nalezení dokonalého koberce. Od samého začátku jsme se zaměřili na nabídku vysoce kvalitních koberců za férové ceny, přičemž poskytujeme hladký, pohodlný a bezpečný nákupní zážitek pro každého zákazníka. Dnes jsme hrdí, že jsme jedním z předních evropských online prodejců koberců, obsluhující zákazníky v mnoha zemích. Naše kolekce zahrnuje více než 30 000 koberců, od tradičně ručně vázaných orientálních koberců po moderní strojově tkané vzory; každý koberec je pečlivě vybírán tak, aby zajistil kvalitu, trvanlivost a nadčasový design, takže naši zákazníci mohou nakupovat s důvěrou při každém nákupu. Věříme, že nákup koberce by měl být stejně příjemný jako život s ním: proto poskytujeme jasné informace o produktech, detailní fotografie a intuitivní, přehledný online obchod. Spolehlivé doručení po celé Evropě, flexibilní možnosti vrácení a přátelská, rychlá zákaznická podpora činí nákup jednoduchým, bezpečným a bezstresovým pro každého zákazníka. Naše sídlo se nachází v Malmö ve Švédsku a působíme po celé Evropě; přitom kombinujeme skandinávské hodnoty designu s mezinárodním řemeslným zpracováním a moderními e-commerce řešeními. Náš tým každý den pracuje na zlepšování našich služeb, rozšiřování nabídky a inspiraci zákazníků při jejich interiérových volbách. Zavazujeme se budovat dlouhodobé vztahy se zákazníky tím, že poskytujeme vysoce kvalitní produkty, vynikající služby a transparentní, důvěryhodný a konzistentně příjemný nákupní zážitek. V Rugvistě pomáháme našim zákazníkům vytvářet prostory, které jsou osobní, útulné a krásné – jeden koberec po druhém.
Contact info
Lodgatan 11, 21124, Malmö, Sweden
- +420 800 470 335
- info@rugvista.com
- www.rugvista.cz
4.3
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Carpetvista experience
I bought in this store for some times. I am very satisfied. Fast shipping, right packaging, good communication. I recommend to everyone!
13 August 2022
Unprompted review
The delivered carpet is just the same…
The delivered carpet is just the same as pictured, we got soon the product we demanded. The carpet was properly packed.
15 June 2022
Everything perfect
Everything perfect. The rugs are beautiful. They look exactly like in the photo.
15 June 2022
Reliable and quick e-shop and delivery.
13 June 2022
Ziegler Greenville Ø 250
I ordered with distrust, but completely unnecessarily.
I ordered and paid for the carpet on Monday and FedEx delivered it safely to the Czech Republic a week later. The Rugvista store kept me informed every step of the way. The carpet is the same as in the photo.
Thank you and I will be happy to contact your store again next time.
8 June 2022
I bought in this store for the third…
I bought in this store for the third time. I am very satisfied. The carpets are high quality, beautiful and the colors match the display. Fast shipping, flawless packaging of goods. I recommend to everyone!
7 June 2022
I was fully satisfied with the Rugvista…
I was fully satisfied with the Rugvista products. Delivery was always prompt and smooth, the products are in high quality and I just do like them. The price may be considered higher, but for the provided quality, it is ok.
2 June 2022
Nice experience
25 May 2022
Everything was perfect
19 May 2022
Very satisfied
Ordered on Sun, arrived on Thu, perfectly wrapped. Oustanding communication, great product.
13 May 2022
Amazing communication
Amazing communication, great service, fast delivery (to Czech republic, Prague), astonishing quality rugs!!!
I bought two oriental vintage rugs and if I had more rooms, I want more and more.
Thank you so so much, greetings from Prague, Petra
6 May 2022
Thank you very much!!!
I want to wish your team, first of all, health and success in your business, excellent quality carpets as well as your attitude towards customers, Thank you very much!!!
29 April 2022
quick delivery
quick delivery, everything ok. I was scared since it is foreign company but everything went fine.
23 April 2022
The carpet is very nice and good…
The carpet is very nice and good quality. Very well packed and fast delivery. The service and communication was also good and quick.
The only one miner thing that could be improved is to inform the buyer that the bank transfer is to Sweden, thus there may be some additional transfer fees.
I thought that Rugvista is also based in Czech Republic as their website is in Czech and then I was surprised with the bank transfer payment to Sweden which cost additional 10€ (but I guess that depends on the country and the bank).
After all I would buy another carpet here again.
20 April 2022
Perfect e-shop
Perfect e-shop, wide variety of goods, fast repliers, good communication.
19 April 2022
Carpet is great
Carpet is great, soft and high quality. i am very satisfied. worth the pricep
18 April 2022
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.