Rugvista Reviews 

1,453
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 54 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wide selection of beautiful carpets available in various sizes, noting that the soft products accurately match online pictures and provide fantastic overall quality. Consumers also highlight the smooth, exceptionally fast delivery service that easily exceeds expectations and arrives on time. However, some customers also noted durability issues, mentioning excessive shedding, loose corner seams, and visible flaws appearing after some time of use. A few other people also felt frustrated when items arrived folded rather than properly rolled up, leaving persistent creases that took a long time to disappear.

What people talk about most

Product

Clients share positive opinions on product quality, frequently praising the beautiful designs, accurate... See more

Quality

Consumers find quality to be positive, highlighting beautiful designs, lovely colors, and great materials... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Good customer service available on the phone which is something that becomes rarer these days. Very good quality carpet at a competitive price. They also have a wide range of dimension for their rug.... See more

Rated 5 out of 5 stars

I really love my Afghanistan kelim rug, so beautiful! It did have a strong smell when I got it, but the smell is much less intense after two weeks and I believe the smell will go away altogether eve... See more

Company replied

Rated 5 out of 5 stars

“The shopping experience with Rugvista was great. Ordering was easy and the item was delivered within one week. So far, the carpet looks good; however, we will see how it holds up over time, as some r... See more

Rated 5 out of 5 stars

The carpet is very beautiful and exactly as described. I’m extremely satisfied with the quality. The delivery was also very fast—highly recommended!


Company details

  1. Rug Store
  2. also in
  3. Oriental Rug Store

Written by the company

Rugvista — Pomáháme lidem vytvořit domov, který milují. Rugvista byla založena v roce 2005 s jasnou misí a cílem: pomáháme lidem vytvořit domov, který milují, a usnadňujeme našim zákazníkům a činíme příjemným nalezení dokonalého koberce. Od samého začátku jsme se zaměřili na nabídku vysoce kvalitních koberců za férové ceny, přičemž poskytujeme hladký, pohodlný a bezpečný nákupní zážitek pro každého zákazníka. Dnes jsme hrdí, že jsme jedním z předních evropských online prodejců koberců, obsluhující zákazníky v mnoha zemích. Naše kolekce zahrnuje více než 30 000 koberců, od tradičně ručně vázaných orientálních koberců po moderní strojově tkané vzory; každý koberec je pečlivě vybírán tak, aby zajistil kvalitu, trvanlivost a nadčasový design, takže naši zákazníci mohou nakupovat s důvěrou při každém nákupu. Věříme, že nákup koberce by měl být stejně příjemný jako život s ním: proto poskytujeme jasné informace o produktech, detailní fotografie a intuitivní, přehledný online obchod. Spolehlivé doručení po celé Evropě, flexibilní možnosti vrácení a přátelská, rychlá zákaznická podpora činí nákup jednoduchým, bezpečným a bezstresovým pro každého zákazníka. Naše sídlo se nachází v Malmö ve Švédsku a působíme po celé Evropě; přitom kombinujeme skandinávské hodnoty designu s mezinárodním řemeslným zpracováním a moderními e-commerce řešeními. Náš tým každý den pracuje na zlepšování našich služeb, rozšiřování nabídky a inspiraci zákazníků při jejich interiérových volbách. Zavazujeme se budovat dlouhodobé vztahy se zákazníky tím, že poskytujeme vysoce kvalitní produkty, vynikající služby a transparentní, důvěryhodný a konzistentně příjemný nákupní zážitek. V Rugvistě pomáháme našim zákazníkům vytvářet prostory, které jsou osobní, útulné a krásné – jeden koberec po druhém.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.3

All reviews

(1,453)

112 reviews in the last 12 months

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Rated 5 out of 5 stars

It was the first time we ordered goods…

It was the first time we ordered goods from abroud and paid in advance. We were a little worried whether the goods would arrive and in what quality. Fortunately, it showed up that our worries were completely unreasonable. Everything was perfect. We definitely recommend :-)

16 February 2023
Rated 5 out of 5 stars

Fantastic selection

Fantastic selection, great quality.
Historically, I’ve bought 3 rugs from them. Even after years, I’m in love with them. 1 of the rugs, I had to return because it was tiny bit longer than fitted the width of my kitchen. But even so, it rug was beautiful, high quality and the delivery was fast!
The return was great also! Fast and simple. I strongly recommend!

12 February 2023
Rated 4 out of 5 stars

Fast delivery good price/quality

Fast delivery, very good rug for a nice cheap price.

Only negative is that the rug was folded not rolled, so it took a little longer for the rug to lay down properly, but no big problem in about 3 days it was fine.

31 January 2023
Rated 4 out of 5 stars

Quick delivery

Quick delivery, constant update by email.
However, carpet came folded, not only rolled, and the bow is still visible

1 December 2022
Rugvista logo

Reply from Rugvista

Thank you for your kind feedback!

We fold our carpets because our shippers demand that to minimise the risk of damage during transport. However, the fold-marks will disappear within few days.

Have a great day!

Rated 5 out of 5 stars

Lovely carpet

Lovely carpet, very fast delivery.
The option of free return (my friend tried it and worked well) makes the decision on a purchase easier. Recommending.

17 November 2022
Unprompted review
Rated 5 out of 5 stars

beautiful Keshan rug

beautiful Keshan rug, as described on website, quick delivery. I’ll definitely purchase one more, if I find the right one for me.

17 November 2022
Unprompted review
Rated 5 out of 5 stars

Beautiful carpet

Beautiful carpet, the same as in the photo, fast delivery. We decided to return one carpet and exchange it for bigger one because we liked it so much, the money return was also very fast and without any problem

1 November 2022

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