Rsaweb Reviews 

YANGA is an absolute star!

Thank you so much for your quick and promt assistance regarding my issue.

Within less than 5min my account was sorted and up and running once again.

Keep up the great service,

Thank you

I have been trying to use the WhatsApp number for Rsaweb and nobody got back to me .
It seems I am being avoided.
I ask a lot of questions for me own benefits and not to make anyone's job difficult,but so how it seems the agents at Rsaweb does not like that
So what am I suppose to do now ,how else will I get help

So I submitted multiple tickets for poor performance and periodic drops, which RSAWEB could not remedy.
We agreed to alter the package from 120/60 to 60/60 to see if this would result in more reliable performance.
RSAWEB confirmed the above at the new monthly fee, but the line speed remained 120/60 despite being advised twice that the package had been changed to 60/60. The invoicing also changed to a higher inaccurate pricing, but the line speed did not change, as I was still able to validate with Okla speedtest and received 120/60, and still with plenty of random drops and lag. Unfortunately, they will probably respond with a boilerplate response and have no idea what is going on.

Fast friendly and efficient service

Quick and efficient service

I am happy with service but billing me ×2 was not fair you guys must get one person just to handl for billing

Yanga is absolutely wonderful. Have helped me with my issues, and always friendly. He / she deserves a raise and a bonus. Nice to communicate with someone who has business etiquette.

Yanga issisted me ..she was very helpfull...im pleased with her service

Very good assistance

it was the fast & efficient service I received from
Yanga Ngqula assisted in resolving my issue promptly

Thank you for your great service, I really appreciate it🙂

YANGA : GAVE ME THE BEST SERVICE EVER

Many thanks to Asiphe for assisting me quickly and accurately with my query 🤗 She was very helpful 🙏Well done Asiphe 💐

Assistance was quick and swift. Asiphe was great. Thank you.

I am disappointed and so upset with RSAWeb. Received it on the 3rd of March 2026 and from the beginning - Trial of the whatspp sms will show -things i complained about - On the 10th same months it wasnot working for 2/3 days because next door had similar router and it affected our network - they ordered to replace router - when the couier guys delivered after 2 days he mentioned that they have been returning and collection other routers around town Again they just block ports without consulting their customers. My entire schedule because i work from home - i couldn't do work stuff And man did they have an attitude. Think twice before joining ... there is no excellent service - R385 WAS THE INITIAL PAYMENT FOR 2/3 MONTHS AND LATER IT WILL BE R595
MONTHLY - NOW THE STATEMENT SAYS I HAVE TO PAY R1300 SOMETHING - I AM CANCELLING I DONT WANT TO WAIT AND THE BILLING I WANT IT REDUCED- I WISH THEY LOSE CLIENTS AND BE SCRABED - reference: RSA#3983451

Yanga was absolutely awesome in explaining the process fully,stayed on the line while I made my payment and made sure all my questions were answered. Happy with the service I received today!

Very helpful and quick assistance