Was looking for wooden garden chairs when I came across this set of 4 stacking chairs.The picture of them looked good & the discounted sale price even better.Iwas a bit sceptical as it all seemed too... See more
Company replied
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Review summary
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Ordered table on Tuesday and received on Saturday. The delivery men negotiated a tricky descent down two flights of stairs, then assembled the table properly on the terrace. It’s a sturdy, handsome ta... See more
Company replied
Garden furniture delivered earlier than expected. Looks brilliant and classy. We were worried as not heard of the site before and wasn’t sure if dodgy but service and quality of furniture great. Guys... See more
Company replied
They have a wide range of high quality items. Ordering was very easy and I was notified many times regarding delivery. The lovely guys who delivered my table and chairs put them exactly where I aske... See more
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Company details
Written by the company
Royal Finesse are manufacturers and distributors of fine, sustainable Teak Garden Furniture. With a focus on quality, sustainability, and customer service all our products are approved and certified before arriving at our distribution depot. We are recognised and known throughout the UK for our unique designs and quality of our Teak Garden Furniture. We are based in the Midlands; customers are welcome to come in, to touch and feel our beautifully made Teak furniture before ordering. You can also keep an eye out for us at one of the many shows and events that we exhibit at throughout the spring and summer seasons. Relax with Royal Finesse where good quality and great customer service is assured.
Contact info
Worcestershire, WR9 9AY, Droitwich, United Kingdom
- 01904 862172
- Info@royalfinesse.co.uk
- www.royalfinesse.co.uk
4.7
Excellent
203 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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A truly customer focused company
On time great experience delivery team were polite and took the packaging awway
25 March 2026
Reply from Royal Finesse
Hi there,
Thank you for your kind words.
We are happy to hear that you had a great experience, we really pride ourselves in our service, so your feedback is truly appreciated!
If you need anything in the future, we are here to help!
Many Thanks,
Royal Finesse Customer Support
Excellent product quality and value
Excellent product quality and value. We ordered the 120 mm teak cicular table and teak 4 teak chairs. The chairs came with cushions. The delivery service was good as well, and it was free due to the size of the order. We are really looking forward to summer and staert to use our impressive and luxurious furniture!
25 March 2026
Reply from Royal Finesse
Hi Dave,
Thank you kindly for taking the time to leave us such a positive review!
We pride ourselves in our high quality so we are delighted that you are pleased with your purchase and the service you received.
We hope you enjoy your new furniture, if you need anything in the future we are always at hand to assist.
Many Thanks,
Royal Finesse Customer Support
Reply from Royal Finesse
Hi Peter,
Thank you for taking the time to leave us such a kind review.
We are delighted to hear you are happy with your furniture and the delivery service, we are glad this was speedy and satisfactory.
If you ever need anything from us, we are always here to help!
Many Thanks,
Royal Finesse Customer Support
A very positive experience
Ordered table on Tuesday and received on Saturday. The delivery men negotiated a tricky descent down two flights of stairs, then assembled the table properly on the terrace. It’s a sturdy, handsome table which has already garnered compliments.
25 March 2026
Reply from Royal Finesse
Hi there,
We really appreciate you taking the time to leave us such a kind review.
We are glad to hear that you are happy with the quality of your furniture, and we hope you continue to enjoy it.
Please do not hesitate to reach out should you require anything from us and thank you again for your review.
Many Thanks,
Royal Finesse Customer Support
We are thrilled with our outdoor dining…
We are thrilled with our outdoor dining set. It looks perfect and the chaps that came to put it all together did a great job. They also took our old dilapidated set away. Really can't fault the service on any level.
25 March 2026
Reply from Royal Finesse
Hi Sally,
Thank you ever so much for your kind review.
We truly pride ourselves on our customer service and we are delighted that you are happy with your purchase!
We are always here if you ever need anything in the future.
Many Thanks,
Royal Finesse Customer Support
Reply from Royal Finesse
Hi Jeremy,
Thank you so much for your positive review! We’re thrilled to hear that you’re happy with your furniture and that our team was able to provide helpful support along the way.
It’s also great to know that the delivery was quick and met your expectations. Your feedback truly means a lot to us, and we are here if you ever need anything in the future.
Many Thanks,
Royal Finesse Customer Support
Reply from Royal Finesse
Hi David,
Thank you for your positive review! We're delighted to hear that you’re happy with the quality of our furniture and that our delivery was quick.
Your feedback means a lot to us, and we truly appreciate you taking the time to share your experience.
We are always here if you ever need anything from us, please do not hesitate to reach out!
Many Thanks,
Royal Finesse Customer Support
Good quality
Arrived when stated and we were extremely pleased with the quality. We couldn't be happier.
We would recommend and use again.
4 March 2026
Reply from Royal Finesse
Hi Ron,
Thank you so much for taking the time to leave us such a positive review!
We pride ourselves in our high quality products so we are delighted that you are pleased with your new furniture.
If you need anything from us in the future please do not hesitate to reach out. We are always happy to help!
Many Thanks,
Royal Finesse Customer Support
Reply from Royal Finesse
Hi John,
Thank you very much for taking the time to leave us a review. We really appreciate the positive feedback!
We are delighted that you are happy with your furniture, if you ever need anything from us please do not hesitate to reach out. We are always here to help you.
Many Thanks,
Royal Finesse Customer Support
Beautiful garden furniture.
Beautiful garden furniture.
Very easy to contact company
Excellent information.
Delivery information was good and furniture was constructed efficiently and packing taken away
Well done all round
Thank-you
21 January 2026
Reply from Royal Finesse
Hi Mike and Pat,
Thank you for your kind words and for taking the time to leave us a review. We are delighted to hear that you are happy with your purchase.
We hope that you enjoy your new furniture, and if you ever need anything in the future we are always here to help.
Many Thanks,
Royal Finesse Customer Support
Very good service
Very good service, delivered on time and very helpful delivery people.
12 November 2025
Reply from Royal Finesse
Hi Carolyn,
It’s fantastic to hear from you and thank you very much for your review!
We will pass on your comments to our delivery team, it is greatly appreciated and we hope you enjoy your furniture!
Many Thanks,
Royal Finesse Customer Support
Very happy with our new table
Our table arrived on time and we are vey pleased with it. It was well packaged up and the quality of the table is very good. We are looking forward to using it next summer!
4 November 2025
Reply from Royal Finesse
Hi there,
Thank you for your review, it’s fantastic to hear from you and we are delighted to see that you are happy with your purchase.
We hope you enjoy your new furniture and if you need anything else we are always around to help.
Many Thanks,
Royal Finesse Customer Support
Absolutely no hitches
Absolutely no hitches with my purchase and prompter delivery than I expected
28 October 2025
Reply from Royal Finesse
Hi Alan,
Thank you for your kind words and for taking the time to leave us a review.
We absolutely love to hear experiences such as this, we will pass on your comments to our team & we hope you enjoy your purchase!
Many Thanks,
Royal Finesse Customer Support
Fast & efficient delivery
Fast & efficient delivery. Product looks lovely & hope it’ll stand the test of time !
3 September 2025
Reply from Royal Finesse
Hi Richard,
Thank you for taking the time to leave us a review, it is greatly appreciated.
We are delighted to hear you were pleased with the delivery service and the quality of the product, we will pass along your comments to the team.
Rest assured we are here if you need anything going forward.
Many Thanks,
Royal Finesse Customer Support
Teak bench
The bench arrived on time and was of beautiful quality. It was easy to contact the company with little questions..Yes very pleased with this company..
26 August 2025
Reply from Royal Finesse
Hi Elaine,
We appreciate you taking the time to leave a review, it’s fantastic to hear of your experience and thank you for sharing.
It is brilliant to hear that your overall experience left you pleased, always rest assured we are here if you need anything in the future and we hope you enjoy your furniture!
Many Thanks,
Royal Finesse Customer Support
Reply from Royal Finesse
Hi Andrew,
Thank you for your review, it’s great to hear from you.
We are delighted to hear you were happy with the product and the service received!
We hope you enjoy your furniture.
Many Thanks,
Royal Finesse Customer Support
Teak table and chairs
Purchased new teak garden table and chairs excellent delivery a couple of days following order the quality is extremely good a few days later decided to purchase a cover thought delivery was really expensive but following telephone call reduced really nice to speak with someone who managed to sort it for me would highly recommend this company
21 August 2025
Reply from Royal Finesse
Hi Mr Johnson,
Thank you for your review, it’s fantastic to hear about your experience and your kind comments are appreciated.
We are happy to hear that your purchase was a positive one and customer satisfaction is our number one priority, so we always love to hear of situations such as this. Your comments will be passed onto our team and please don’t hesitate to get in touch if you need anything in the future.
Many Thanks,
Royal Finesse Customer Support
High quality product and good service
The ordering process was easy, communication regarding delivery was good and they were delivered on time as scheduled. The quality of the chairs is excellent and we are very happy with our purchase.
14 August 2025
Reply from Royal Finesse
Hi Cleo,
Thank you for your kind words and for taking the time to leave a review, it is greatly appreciated.
We are delighted to hear that your ordering experience was smooth and that the quality of the products was excellent.
Please enjoy your new furniture and if you need anything else please don’t hesitate to ask!
Many Thanks,
Royal Finesse Customer Support
a quality product
very pleased with the quality, construction, and appearance of the garden furniture and also the speed of delivery : impressive from beginning to end
16 August 2025
Reply from Royal Finesse
Hi Alan,
Thank you for your kind review, we are happy to hear of your positive experience this is exactly what we expect to hear.
Please don’t hesitate to reach out if you need anything going forward and we appreciate your comments!
Many Thanks,
Royal Finesse Customer Support
First class products
First class products. Would highly recommend.
There is a long wait to get what you ordered but let me reassure you it is worth the wait.
Good communication with Royal Finesse who were always excellent at keeping me updated.
13 August 2025
Reply from Royal Finesse
Hi Raymond,
Thank you for your review, the time taken is greatly appreciated and it’s lovely to hear from you.
Our standard lead times are 1-2 weeks for delivery. We do sincerely apologise if you waiting some time for your order, we were hit with unexpected delays that impacted the lead time of your items and we appreciate your patience during this time.
We are delighted to hear that your experience was worthwhile and that the quality & communication was excellent, this is exactly what we expect to hear.
Your feedback as always is greatly valued and we hope you enjoy your furniture!
Many Thanks,
Royal Finesse Customer Support
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