RosterElf Reviews 3

Overall, our experience with RosterElf was below average. The migration between the timesheets from RosterElf and Xero is glitchy (sometimes only populating some employees; this meant you had to complete the rest manually); elf support blamed it on a Xero issue. The rota system mainly works, but it is slow to use, with a 2-second delay by auto-saving every amendment made (very tedious if you need to change a start time for your staff quickly). Staff are always having problems signing in/out due to GPS issues. When we cancelled our subscriptions, RosterElf immediately logged us out of our account with 3 weeks left on the subscription and denied a partial refund or use of the reminder time. One positive is the staff leave and availability; the system alerts you when you try to add someone in for a day they can't make. We have gone back to working on fast, easy and reliable spreadsheets.

After years of being told an API is weeks away, today we’ve decided to pull the pin and move into another platform. Has been a waste of our time waiting / finding work arounds after being told by them the API is still at least months away.

Rosterelf is a game changer! It is simple to set up and all of our staff are on the app where we can communicate with them as needed. The budgeting and payroll ability in the system basically runs the Company now. It's awesome!