Rose Awnings LTD Reviews 

168
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 51 reviews, reviewers overwhelmingly had a truly great experience with this company. Customers frequently share that the team is exceptionally helpful, offering expert advice and guiding them smoothly through selecting the right replacement parts for their vehicles. Reviewers often highlight the extremely fast turnaround times, noting that orders arrive securely packaged and ready for immediate installation. Many consumers also emphasize that the products are of top-notch quality and that the entire purchasing transaction process is remarkably straightforward. However, some people mentioned occasional minor delays with shipping times or external delivery couriers failing to follow simple drop-off instructions properly, leaving packages exposed.

What people talk about most

Service

People report positive experiences with service, highlighting knowledgeable, efficient, and genuinely helpful... See more

Product

Reviewers mention positive feedback about product quality, describing items as excellent and exactly as... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently noting prompt and fast arrivals.... See more

Staff

Customers consistently note positive experiences with staff, highlighting helpfulness and expertise.... See more

Customer service

Users describe positive interactions with customer service, noting that staff are knowledgeable and genuinely... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolute lifesaver. After having a stupid mistake with our motorhome awning, we weren't sure if we would be able to repair it or have to purchase a new one. Rose Awnings were the only firm that I cou... See more

Rated 5 out of 5 stars

Daniel Rose is the most helpful person we know, he agreed to send a replacement fixing for a Thule roof tensioner which arrived broken, even though we purchased from another company. (Unfortunately Ro... See more

Rated 5 out of 5 stars

Excellent service as always both Thule orders plus supply & fit of Thule awnings. I would have no hesitation in recommending Rose. It should be realised that due to the good service they can be busy... See more

Rated 5 out of 5 stars

I can't recommend Rose Awnings LTD. highly enough. After my Thule Omnistor 5200 awning got damaged on Sunday 12th July, I contacted them first thing on Monday 13th. They took the time to listen t... See more


Company details

  1. Awning Supplier

Written by the company

Motorhome & Caravan Awning Experts. Installation & demonstration services available by appointment. Full spare parts backup & technical phone support. Specialists in Thule Omnistor & Kampa Dometic Awnings & Accessories. Factory showroom with plenty of products on display. Over 50 years of combined knowledge. Family run business.


Contact info

4.9

Excellent

TrustScore 5 out of 5

168 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(168)

50 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Stock Item took two weeks to arrive

Item took two weeks to arrive and when it did it was banging about in an over large box, Ann’s missing a couple of small parts that had presumably fallen out. Also no fitting instructions included. Looked like repackaged item someone else had returned. Not impressed.

7 September 2022
Rated 5 out of 5 stars

Fantastic service

Fantastic service called Friday lunchtime to check stock levels, ordered and had message from courier 1 hour later to say they had collected package and delivered to me Tuesday morning. No hesitation in recommending this company

7 September 2022
Rated 5 out of 5 stars

First Class Service

During a deep clean of my caravan I decided to remove the Thule Omnivent extractor fan to get rid of the accumulated dust and grime. This is the first time I've done this since buying my caravan new in 2016. As I was removing it I discovered that the clear plastic 'ventilator frame' which is the part the electric motor is mounted on was broken around one of the two fixing screws. I now believe it came out of the factory like that but I'd never noticed. I searched around and eventually found Rose Awning who had stock of the part at the best price I could find. I placed my order on Bank Holiday Monday which was confirmed immediately followed by updates on its progress. It was then delivered at 10:30 on Wednesday morning. The quality and quantity of the packaging ensured that the frame arrived in perfect condition. Thank you very much Rose Awnings for a simply superb buying experience from start to finish.

7 September 2022
Rated 5 out of 5 stars

Helpful advice & parts supply for Thule

Bought an old but sound Thule Redidence safari room off a 5500 awning. Wanted advice on conversion kit to figy new zMH which has a 5200 Omnistor awning. The guys were very knowledgable and supplied all necessary conversion kit to fit my newer awning. Brilliant advice & help, Also, parts delivery was very quick. Definately recommend Rose Awnings for any Thule issue or spares.

15 August 2022
Rated 5 out of 5 stars

Really fast delivery

Really fast delivery, excellent and responsive customer service on the phone. I was very pleased with my experience dealing with Rose Awnings and wouldn’t hesitate to go back to them.

12 August 2022
Rated 5 out of 5 stars

Perfect service

Spoke to Jon after being let down by another supplier
He also advised on better awning for my camper fits way better had in stock
They sort next day delivery as well the service was first class

11 August 2022

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look