Rose Awnings LTD Reviews 

168
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 51 reviews, reviewers overwhelmingly had a truly great experience with this company. Customers frequently share that the team is exceptionally helpful, offering expert advice and guiding them smoothly through selecting the right replacement parts for their vehicles. Reviewers often highlight the extremely fast turnaround times, noting that orders arrive securely packaged and ready for immediate installation. Many consumers also emphasize that the products are of top-notch quality and that the entire purchasing transaction process is remarkably straightforward. However, some people mentioned occasional minor delays with shipping times or external delivery couriers failing to follow simple drop-off instructions properly, leaving packages exposed.

What people talk about most

Service

People report positive experiences with service, highlighting knowledgeable, efficient, and genuinely helpful... See more

Product

Reviewers mention positive feedback about product quality, describing items as excellent and exactly as... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently noting prompt and fast arrivals.... See more

Staff

Customers consistently note positive experiences with staff, highlighting helpfulness and expertise.... See more

Customer service

Users describe positive interactions with customer service, noting that staff are knowledgeable and genuinely... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolute lifesaver. After having a stupid mistake with our motorhome awning, we weren't sure if we would be able to repair it or have to purchase a new one. Rose Awnings were the only firm that I cou... See more

Rated 5 out of 5 stars

Daniel Rose is the most helpful person we know, he agreed to send a replacement fixing for a Thule roof tensioner which arrived broken, even though we purchased from another company. (Unfortunately Ro... See more

Rated 5 out of 5 stars

Excellent service as always both Thule orders plus supply & fit of Thule awnings. I would have no hesitation in recommending Rose. It should be realised that due to the good service they can be busy... See more

Rated 5 out of 5 stars

I can't recommend Rose Awnings LTD. highly enough. After my Thule Omnistor 5200 awning got damaged on Sunday 12th July, I contacted them first thing on Monday 13th. They took the time to listen t... See more


Company details

  1. Awning Supplier

Written by the company

Motorhome & Caravan Awning Experts. Installation & demonstration services available by appointment. Full spare parts backup & technical phone support. Specialists in Thule Omnistor & Kampa Dometic Awnings & Accessories. Factory showroom with plenty of products on display. Over 50 years of combined knowledge. Family run business.


Contact info

4.9

Excellent

TrustScore 5 out of 5

168 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(168)

50 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great product knowledge and service

Purchased a Thule bike cover and reflective sign for a short notice trip to Spain. Great advice pre-purchase, competitive price and really swift delivery. The staff are knowledgeable and take the time to give accurate information on products and availability - very happy customer.

9 December 2024
Unprompted review
Rated 5 out of 5 stars

Amazing customer service from these…

Amazing customer service from these guys.
I ordered a windbreak from them on Friday evening and needed it delivered no later than Tuesday. Called them up on Monday morning to ask if it was possible, they immediately found the order and upgraded delivery to next day, no extra charge.
Order arrived Tuesday morning.
Thank you Rose Awnings, just brilliant

13 August 2024
Unprompted review
Rated 5 out of 5 stars

I highly recommend John and his team at…

I highly recommend John and his team at Rose Awnings. I had a Thule Awning fitted today to my campervan, together with the Thule Rain Blocker package and the whole experience from start to finish has been excellent. John is very customer focussed and the standard of workmanship at Rose Awnings is very professional. Thank you!

1 July 2024
Unprompted review
Rated 5 out of 5 stars

Thule 6300 mounting bracket

We’d tried to get a bracket for a Thule 6300 awning for our Coachman Lusso for over a year out of NZ to no avail. I spoke to the team at Rose Awnings a few times about importing one from the UK as an option. They were very helpful and so we decided to air freight one over. Had the bracket within 12 days. Both John and Daniel were very helpful in getting it sorted. Thanks team.

4 May 2024
Rated 5 out of 5 stars

We would like to say a big thank you to…

We would like to say a big thank you to all at Rose Awnings for fitting our Thule awning and a residence room.
Dan gave an excellent demonstration on how to put up the room with easy to follow instructions and answered all our questions. Great customer service would highly recommend.

28 February 2024
Unprompted review
Rated 5 out of 5 stars

Great advice and service from a local company

Great advice and service from a local family company. Recently fitted a Thule V6 rear bike rack, and supplied a Dometic Rally Pro awning with accessories at competitive prices. John and Dan noticed our awning rail was not quite in the right position over the Motorhome door and offered to move it at no extra cost. Highly recommended company with owners who know how to give customers first class service with a smile.

10 October 2023
Unprompted review
Rated 5 out of 5 stars

Nothing is too much trouble for Rose…

Nothing is too much trouble for Rose Awnings. I had difficulty finding a Thule anti noise kit but they quickly came up trumps, posted in no time at all. It's rare to find such brilliant customer service. Thank you.

27 September 2023
Unprompted review
Rated 5 out of 5 stars

Our Awning repair

Our caravan , an Eriba Rockabilly , was only a couple of months old when disaster happened during a particularly stormy evening the awning suffered damage. The supplying caravan dealer couldn’t offer any solution but Rose Awnings came to the rescue and replaced the torn canvas and set up the awning it now operates perfectly.
Also they supplied the G3 residence room which makes a fantastic addition to our setup ,Jon and Dan have a wealth of knowledge when it comes to Thule awnings and we wouldn’t go anywhere else , thanks so much.

17 May 2023
Unprompted review
Rated 5 out of 5 stars

Amazing service provided by Rose…

Amazing service provided by Rose Awnings, with great prices for the items we wanted. My order was quickly dispatched. However, there were issues with Parcelforce. When we contacted Rose Awnings, the support they provided to resolve the situation was great. Never bought anything from them before but, we will be returning for future purchases.

4 March 2023
Unprompted review
Rated 5 out of 5 stars

Prompt service and great advice

Prompt service and great advice. I really didn’t know where i was going to get a lost winding pole from and they came up with the goods and ensured i got exactly what i needed.

22 February 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look