Roompot Vakanties Reviews 

Today we had our 2nd contact with Roompot (Weerterbergen) and we aren't threated correctly at all. Due to bad internal communication between the reception and the people of the bowling space we are refused to use a bowling stroke for to be able to bowl.

We have spoken the general manager of Weerterbergen and we have complained about the ridiculous situation at the end of May this year at Aquadelta (Bruinisse) caused by threatening us as little childs. The general manager of Weerterbergen agreed with me that your threatness at Aquadelta was ridiculous. You will refund the on hold amount to us.

It's very bad of your organization that there is 2 times reason to complain in both times we had contact with you. 2 of 2 is 100% complaining, that's to worry about.

Please inform the general manager how to satisfy us.

While the accommodation was clean, we were looking for some quiet time and constant dog barking at the water village made this impossible. .
Also, they refused to credit the deposit back to my credit card and insisted on sending the deposit all the way across the world to my bank account. It has been over three weeks that we left the park and we still have not received the deposit back which is unacceptable. Roompot claims they have send it but after many of my emails and private messages went unanswered I still don’t believe that the money was actually sent. It’s been over a week. Had they just used my credit card again as every other resort has done that I have ever stayed at, the money would be available to me immediately. They were friendly and courteous until I had paid for my booking and after that, service went down the drain. I would not recommend this park if you want to save your nerves. We all have choices out there and this was the first and last time I stayed there. My whole family wanted to book a vacation there for three weeks but they will go elsewhere after they heard about my experience.

+ Easy to book
+ Easy overview through the website
+ Recommend for Families with dogs.
+ Nice Houses

- the Locker at the Pool was pretty dirty.
- smelled like cigarette-smoke but we should've a "no smoking" house

We were at Cadzand resort in August 2018

We have made a booking with Roompot Kijkduin for this weekend as a nice and child friendly way to celebrate my husbands birthday.
Upon arrival we couldn't get into the bungalow, because the cardkey was not working. After receiving a second pair of cards, we tried again and after failing again to get into the bungalow we finally had to go to the reception once again and get a conventional key that did the job.

When we came into the bungalow it was cold, smelling of cigarettes and mould and my husband is allergic to cigarettes, so he immediately started to complain of eye irritation. As it was getting late we decided to spend the evening somewhere else and return the next day when the bungalow is warmer and try to use the other facilities on the site.

The next day the bungalow was warmer, but the mould and cigarettes smell was there, so we asked on the reception for another accomodation. We got the keys to a different bungalow, but unfortunately the situation was not much better. The wallpapers in this one are falling from the walls, there is a constant damp and mould like smell, the windows are not insulated and is very difficult or impossible to close the old ventilation holes in them and as a result even when the room is warm there is always cold draft in the rooms. Certainly not a place where I will let my young kid sleep, so we left.

I have made a complaint with asking for refund, as we never used the bungalow. The answer I got was that I can not have a refund, because we didn't wait for the stuff to offer us another accomodation - which is not true. Then the other reason was we can not have a refund because we didn't use the accomodation?!?

An update - we actually received a refund, after having to spend some time and nerves on telephone conversation. But still - don't go in the winter!

Myself, husband and 2 daughters just returned from Roompot Hof Domburg.
There are good and bad points to this vacation village.

The good; close to Domburg town, which is beautiful. Nice and quiet(ish). Ducks!

The bad; dirty accommodation - the floors were filthy, with nothing provided to clean them. My babies were walking/crawling around not even half an hour and their socks/clothes were black with dirt.
False advertising - on the website, the pictures we were shown of the cots my babies would be sleeping in were wooden cots. What we got were travel cots, which leads to next bad point.
Dirty cots - the 2 travel cots we were given were dirty. The mattresses for both were stained yellow with urine. One cot had leafs and debris in it!
Non functioning high chair - one of the high chairs didn't have restraint straps, which would be ok for a non active toddler but both of mine are very active.
Under trained staff - on leaving my husband (dutch national) was telling of all the issues and the staff member just walked away.

I would have thought that, a deep clean would have been done on the bungalows as it was well into the quiet season when we stayed.

Overall not a pleasant stay and charged €600 for the pleasure.
We will not be returning.

We stayed at Bad Bentheim the last week of 2015.The couch in our cottage was broken. If you sat on it with more than one person, the middle came down on the floor. The technician could not fix it, so he said he Would come back the next day. That day the Manager was off duty. The problem is that not all cottages are owned by Roompot, so they have to talk to the owners for expensive new furniture. The next day we went to the reception that something had to be done. Within the hour a complete new set was delivered to our cottage and we received free coffee and cake for our inconvenience. Also the cleaning lady came after the movers were gone and she cleaned the floor from all the dirt from their shoes. I said I could do that myself, but they told me I am on Holiday.

we visit roompot beach resort, with 2 adults en child of 11 en 13 year.

Very friendly people, child 13 year like the chill zone,
Near the beach..... a lot of bikes( duobike very good) and we rent a scooter very good for 2 hours..... very good en visit quickly some little village in de neigbourhoud.....
House RP everything was in the house that we needed!!!
10/10 we going back

Great vacation for the whole family from young to ould(er)

Everything is arranged perfect and right on time. When you have questions you will allways be answered in correct style with a smile. The houses you can rent are clean and well build. There is enough room around your staybwhat makes it a private home without any bordering of neighbours. Perfect service in a clear language!!