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Rombouts Reviews 237

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Always liked Rombouts coffee and had a coffee machine from them for the last 15 years, but due to heavy use it now is replaced with a new one. Ordered a new coffee machine and it arrived in good shap... See more

Company replied

Rated 5 out of 5 stars

Since my expensive coffee machine broke, I turned to Rombouts filters & not looked back. Very good coffee indeed. My household only drink good coffee, none of this instant stuff, for which really isn’... See more

Rated 5 out of 5 stars

Just received a new email my KeiI have been drinking the coffee filters over 30 years now will not try anything else great coffee and quick and easy I have recommended it to friends and family. I am... See more

Company replied

Rated 5 out of 5 stars

Contacted Rombouts as I wanted to order their one cup filters. They directed me to their website and ordering was quick and simple, I received the coffee two days later and am very happy. I haven't tr... See more

Company replied

Company details

  1. Coffee Roasters
  2. Coffee Machine Supplier
  3. Food Manufacturer

About Rombouts

Written by the company

Experience authentic Belgian coffee from Rombouts – four generations of craftsmanship and passion in every bean.

Our coffee is traditionally roasted in Belgium and born from honest partnerships with farmers around the world. We consciously choose sustainable production methods, so you can enjoy exceptional flavour and quality with peace of mind. ☕

From filter coffee to espresso beans: with Rombouts, you're tasting more than just coffee — you're tasting history, respect, and craftsmanship.

Why choose Rombouts?

Here’s what sets us apart:

• Fast delivery
• Free shipping on orders over €55
• Coffee expertise since 1896
• Roasted in Antwerp – locally, with love and craftsmanship

Contact info

Never run out of coffee

Create your personalised coffee subscription & get 10% off every time

4.6

Excellent

TrustScore 4.5 out of 5

237 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Shopping experience was how it should be...

Shopping experience was how it should be. Response from support team prior to buying was fast and accurate, buying in the shop was easy and delivery was on time!

16 June 2025
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Reply from Rombouts

Thank you for your kind words! 😊 Great to hear that everything went smoothly — from our support team to the shopping and delivery. That’s exactly the experience we aim to offer!

Rated 5 out of 5 stars

Zoals steeds altijd efficient

Zoals steeds altijd efficient. Waarvoor dank.

5 June 2025
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Reply from Rombouts

Heel erg bedankt voor je trouwe vertrouwen en fijne woorden! We doen ons best om alles zo efficiënt mogelijk te laten verlopen 😊🙏

Rated 5 out of 5 stars

good coffee !

I like the coffee and it is easy to order.

7 May 2025
Rombouts logo

Reply from Rombouts

Thanks so much for your kind words! Great to hear you’re enjoying the coffee and that ordering is easy ☕🛒😊

Rated 4 out of 5 stars

Good service

Good service, good shop, fast delivery.

17 April 2025
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Reply from Rombouts

Thank you for your kind words! Great to hear you're happy with our service, shop, and fast delivery 🙌🛍️.

Rated 5 out of 5 stars

I love their coffee

I love their coffee! Best in the area!

25 March 2025
Unprompted review
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Reply from Rombouts

Thank you so much for your kind words! We're thrilled to hear that you love our coffee. It means a lot to us to be your favorite in the area. Hope to see you again soon for another great cup! ☕😊

Rated 5 out of 5 stars

Great coffee and customer care

Contacted Rombouts as I wanted to order their one cup filters. They directed me to their website and ordering was quick and simple, I received the coffee two days later and am very happy. I haven't tried the compostable filters before, but they were easy to use and tasted better than I remember the old plastic ones tasting. I've put the used ones in my compost heap as I've been assured they will break down really well. Brilliant service. Thank you

8 January 2025
Unprompted review
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Reply from Rombouts

Thank you for your amazing review! 🌟 We're thrilled you enjoyed the compostable filters and found the ordering process easy. It’s great to hear they tasted even better than the old plastic ones and fit perfectly into your compost heap.

Your support means so much—thank you! ☕✨

Warm regards,
The Rombouts Team

Rated 5 out of 5 stars

Brilliant service

I have been a customer of Rombouts for a very long time. I recently gave an online order and two days later it was delivered to my retirement flat by a delightful young man who carried the big box into the kitchen.

11 December 2024
Unprompted review
Rated 1 out of 5 stars

Bad product

Just for your information the new Rombouts one cup coffee cups and saucers don't fit the one cup filters neatly. Actually the cups don't even sit well in the saucers. We wanted to use them in our little pub as we don't have space for a coffee machine. When I phoned up I was pretty well dismissed so not going to be one of your customers going forward.

4 December 2024
Unprompted review
Rated 5 out of 5 stars

Best coffee ever

I have been consuming Rombouts coffee for the last 20 years and they constantly mantained their original quality, while innovating to adatp to the market. Their new recycling cups are maintaining this promess of quality and, at the same time, be fully recyclable. Great taste, easy to us and easy to recycle!

23 September 2024
Unprompted review
Rombouts logo

Reply from Rombouts

Thank you so much for the kind words! 😊 We’re thrilled to hear that you’ve been enjoying Rombouts coffee for the past 20 years – that's amazing! It's great to know our recyclable cups are hitting the mark, too. We're all about keeping that quality high while making things easier on the planet, so hearing feedback like this really makes our day. Thanks again for sharing, and here's to many more cups of coffee together! ☕♻️

Rated 1 out of 5 stars

Don't bother to call!

Unhelpful, rude call handlers, I spoke to Elonza and Jonathan who were really not bothered even though they say they are. Elonza put the phone down on me-and was not very professional. If their coffee didn't taste so good I'd go elsewhere because their attitude stinks!

28 June 2024
Unprompted review
Rated 1 out of 5 stars

They have ONE job!

I’ve made five coffees in a row and five filters in a row broke! That’s a lot of wasted coffee and stress! Going back to Melitta filters. They work fine. Same size and shape. Heavy sigh.

23 December 2023
Unprompted review
Rated 1 out of 5 stars

New one cup.

Have been using Rombouts one cup filters for years and love them particularly Italian blend only use these can't stand instant coffee.Now looking for alternative due to the new paper filter I totally understand the need for compostable but these do not work they go too soft and let through coffee grinds one totally collapsed in my husband's hand when putting it in a bin throwing coffee grinds everywhere and scalding his fingers! I have used another brand with the same type of paper filter that was definitely stronger. Don't want to change but will if the filters don't improve .

25 January 2023
Unprompted review
Rated 5 out of 5 stars

Since my expensive coffee machine…

Since my expensive coffee machine broke, I turned to Rombouts filters & not looked back. Very good coffee indeed. My household only drink good coffee, none of this instant stuff, for which really isn’t good for you. This is my way forward, with no high maintenance expensive machines, when this easy filter is just as good, if not better. One more observation, customer services is very prompt in answering a question. Do wish all companies operated like that. Highly recommended ☯️

17 September 2020
Unprompted review
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