Rolling Center Reviews 47

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Superb company with highly knowledgeable staff who go out of their way to help customers. Would highly recommend. Thank you Michelle and Deacon for your kindness. Our gate now works perfectly.

Rated 5 out of 5 stars

The items we required were to replace worn out parts. These items were not listed in the catalogue, but the sales person was able to identify them from a description then a scanned picture. Ordered... See more

Company replied

Rated 5 out of 5 stars

Charlotte happily matched competitors quote and shipped the beninca kit in a very timely manner, she went above and beyond to get all the info I needed to help me decide what I needed. After a coupl... See more

Rated 4 out of 5 stars

Good product, very helpful staff but, the standard cost of postage/delivery is excessive on small items. The cost of delivery was more than the cost of my item!! I estimate that it cost the compa... See more

Company details

  1. Construction & Manufacturing

Information provided by various external sources

Buy cantilever gate kits and professional sliding gate hardware at Rolling Center UK at competitive trade prices. UK distributor of Locinox & Videx products. Call 0113 201 6677 for a quote.


Contact info

4.8

Excellent

TrustScore 5 out of 5

47 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Fantastic company

Superb company with highly knowledgeable staff who go out of their way to help customers. Would highly recommend. Thank you Michelle and Deacon for your kindness. Our gate now works perfectly.

9 December 2025
Unprompted review
Rated 5 out of 5 stars

Charlotte happily matched competitors…

Charlotte happily matched competitors quote and shipped the beninca kit in a very timely manner, she went above and beyond to get all the info I needed to help me decide what I needed. After a couple of months I was having issues with the key fobs and Phil's technical knowledge when I rang sorted things and got things working again.
When i explained one of the fobs had a lose connection he sent me out a free of charge replacement with no questions asked.
Fantastic service from start to finish would highly recommend to anybody.

22 January 2020
Unprompted review
Rated 5 out of 5 stars

sliding gate mechanism

I placed an order and some items where on back order and i received the stock items fine, it took a little longer than expected to receive the remaining goods , when i contacted the company they where most helpful and advised the parts had been dispatched. they duly arrived the next day.
my only critisism would be some of the mechanism we purchased for the sliding gate where different colours , some silver and some zinc passivated although the components where well engineered and good quality.

11 December 2018
Unprompted review
Rated 1 out of 5 stars

Rude staff who do not seem to care at…

Rude staff who do not seem to care at all for their jobs let alone clients, and exceptionally poor customer service skills.

I placed a small order of 5 items, I was told that this was due to be delivered to us on the 4th December. A whole week later after chasing the order I was told that the original order had been 'lost' by the delivery driver and the second order could not be shipped out due to not having and of the parts in stock.

When I asked what the company were going to do to resolve this, the lady simply responded with 'what do you want me to do, we don't have the parts'

I cancelled the order and placed it elsewhere.

I will not be using this company again.

11 December 2018
Unprompted review
Rated 3 out of 5 stars

Ignored initial enquiry

Ignored initial enquiry, no one answered when telephoning. Products excellent just need a better response to enquiries

4 December 2018
Unprompted review
Rolling Center logo

Reply from Rolling Center

We always aim to deliver excellent customer service so we are very sorry to hear about your poor experience.

We would like to rectify this immediately. Please contact Jenny at info@rollingcenter.co.uk so that we can assist you with your enquiry.

Rated 5 out of 5 stars

Just amazing service

Just amazing service.
Phil and his team have been nothing but helpful - really patient in trying to source the right product and understand the issues (there were plenty!) and provide a service that was above and beyond to help me to resolve the problem. Extremely knowledgable, and extremely lovely to do business with. Can't recommend them highly enough.

18 October 2018
Unprompted review
Rolling Center logo

Reply from Rolling Center

Thank you for your fantastic review. We always aim to provide excellent customer service and are happy that your enquiry was resolved. Kind regards, Rolling Center

Rated 5 out of 5 stars

5 star service

Absolutely fantastic service. Really informative and helpful. Will be using again and would definitely recommend.

12 October 2018
Unprompted review
Rolling Center logo

Reply from Rolling Center

Hi Luke, thank you for your fantastic review. We really appreciate that you've taken the time to review us and we are very glad that you are happy with our service. Kind regards, Rolling Center

Rated 1 out of 5 stars

Item was returned but no refund was sent

11 October 2018
Unprompted review
Rolling Center logo

Reply from Rolling Center

We am sorry to hear about your bad experience. We are normally known for our exceptional attention to detail and we regret that we have missed the mark on this one. We will look into this immediately and will contact you with our findings. Kind regards, Rolling Center

Rated 5 out of 5 stars

Always great service

11 October 2018
Unprompted review
Rolling Center logo

Reply from Rolling Center

Hi Terry, Thank you for the positive feedback and for taking the time to review our service. We always aim to deliver excellent customer service and it's great when we receive kind feedback that acknowledges this. Kind regards, Rolling Center

Rated 5 out of 5 stars

Fantastic service.

The items we required were to replace worn out parts. These items were not listed in the catalogue, but the sales person was able to identify them from a description then a scanned picture.

Ordered late afternoon, delivered by noon the following day. Couldn't have asked for more. A five star rating somehow seems inadequate, :)

2 August 2018
Unprompted review
Rolling Center logo

Reply from Rolling Center

Hi William, Thanks for the excellent review. Our technical team are extremely experienced and knowledgeable and will always go out of their way to provide a great experience. Kind regards, Rolling Center

Rated 5 out of 5 stars

great service and good price

26 July 2018
Unprompted review
Rolling Center logo

Reply from Rolling Center

Hi Jim, thanks for the great feedback. We are glad that you are happy with your purchase and the service you received. Kind regards, Rolling Center

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