Roller Blinds Direct Reviews 

They were delivered on time and were easy to install, they were for my daughters room and she says they are great.

From ordering to receiving perfectly fitted blinds was seamless and trouble free! In fact, I received my order earlier than expected! When I needed Customer Service initially on measuring, the help was forthcoming and clear. Can't recommend them highly enough!

Delivery took a lot longer than promised, but the product looked good when it finally arrived. However, once hung, both sides of the blind curled inwards when lowered. I can't see any reason for this but I expected the blind to be flat like other blinds we have had. I reported thus to Roller Blinds Direct with photos but over two weeks later and a second email, I sill have not had the courtesy of a reply

the product is great, pre sales support excellent. The only thing that was disappointing was obtaining the proper instructions for the fitting. However, having done it once, I have no doubt, I will buy from them again.

We have just installed the 2nd blind ordered from Roller Blinds Direct and we are delighted.
The range of options, colours, styles, etc., is great and we got exactly what we wanted in both cases.
The blinds were cut exactly to out specifications and are easy to install.
The quality is fantastic so I would highly recommend this company to anyone looking for blinds of any sort.
The only slight downside is the time it takes from initial order to delivery. Having said that, as we were in no particular hurry, it didn't matter in our case.

Very mixed experience unfortunately. Spent close to £500 on several blinds. There was a long delay in delivery. When I received them, there were a few minor issues but it's the way the company dealt with them that has been a problem. First I mentioned to them that one of the blind tubes had been roughly cut (jagged pieces of metal sticking out) and they didn't respond on this point at all. Second, the had sent the wrong mechanism for two blinds. They eventually resent replacements but when I eventually opened the packet at the point i was ready to deal with them, they too turned out to be the wrong ones! I have emailed back and not received a response yet after 2 days. I had also requested a refund of the original delivery charge given the long delivery delay, which the agreed to and said had been processed...but it never actually materialised. Just so annoyed that what should have been a simple job has dragged on for so long, with some blinds still not able to go up. Oh, and one of the mechanisms is very stiff and noisy! Would absolutely not order from here again.

Very happy with the double blind which was a perfect fit and ideal for the window. Delivery was prompt and in line with their promised delivery date. Will be using them again.

The quality of the blind and fittings is good but the screws are of poorer quality. In one the head came off and in another I wore the slot so that I couldn't screw it in further but could unscrew it. The pilot hole, into wood, needs to be just right.

Great quality blind. Fits perfectly. Very pleased with it.

found blind quick and easy to install. good quality at a reasonable price. although nearly 3 weeks for it to arrive seemed a bit to long.

Controller arrived within 2 days - works fine - all positive experience

Blind arrived on time, good quality and fit perfectly. Very happy with it.

The control is very noisy and stiff when retracting the blind. My advice would be to upgrade the control mechanism.

Excellent roller blind, perfectly sized to our spec, great colour and good material and quality.

I have ordered blind where I had to wait almost a month for delivery where it says I will be dispatched 3-7 days
One bracket is missing for hanging blind.
The fabric at the top of roll blind is not glued properly and not cutted nicely! Iam very disappointed I will not order from this company again

Lovely quality blinds, very pleased with them. Hopefully, I will be ordering some more in the near future.

Very pleased with the blind. It looks good and the fitting mechanism (screwless) is effective and ingenious. It was despatched on the promised day. I had a little problem in communicating with the carrier to change the delivery date

I am extremely disappointed with my recent experience with Roller Blinds Direct. I ordered eight roller blinds on 16/04/25: six were promised for dispatch within 4–5 days, and two with an estimated dispatch of 10–12 working days.

On 09/05/25-weeks after I placed my order-I received an email stating that two of the blinds were out of stock. I then had to call the company myself to cancel these items from my order.

Despite making three phone calls and sending five emails, I still have not received a delivery date for the remaining blinds, nor have I received a confirmation email regarding the cancellation.

Communication has been poor and the service is far from professional. I spent nearly £500 on this order and expected a much higher standard of service, especially as someone who manages over 4,000 properties and orders blinds almost every week for the past 18 years. I have never experienced such poor service from any blinds company before.

If you are looking for professional and reliable service, I strongly advise you to stay away from Roller Blinds Direct. My experience has been frustrating and unacceptable.

Excellent buying experience - very quick and delighted with the blinds. Easy to install with very easy to follow instructions.