The gym was bought by Everlast and with some improvements to the sauna and steam room, the main problem is the its dirty!! the pool tiles are falling of and the jaquzi never works. Its a shame as when... See more
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Been a member of Roko for many years. Loving the classes in particular Rok-X, Tabata and Bootcamp, would like to see more ‘Sweat’ classes throughout the week (evenings preferably) Great coaches, Jen... See more
Company replied
I returned to Roko Health Club after an absence of eight years. Wanting yo focus on my health i plunged straight back in with regular Aqua Aerobics classes which led on to Pilates and Bone Density Pil... See more
Never been to a gym before in my life (other than once to use the hot tub). Was self-conscious about my lack of upper body strength and worried everyone was going to laugh at me. Got to an age where I... See more
Company details
Written by the company
As you may be aware Roko Health Clubs were acquired in December 2024 by the Frasers Group and will soon be trading under the Everlast Gyms brand.
Contact info
United Kingdom
- www.roko.co.uk
3.7
Average
290 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Fantastic health club!
Fantastic club with excellent facilities and friendly members of staff - especially Ditan who has been extremely helpful in answering membership queries.
28 October 2023
Unprompted review
Reply from Roko Health Clubs
Dear Harley,
Many thanks for taking the time to review our club.
We are absolutely delighted that your experience at the club has been so enjoyable, and in particular that our team has been able to contribute to this.
We are very grateful for all our members, and genuinely appreciate all the feedback we receive.
Kind regards,
Your Roko Team
…Rockon Roko
Very helpful,knowledgable and and freindly staff.Ananya was very helpful.
5 November 2023
Unprompted review
Reply from Roko Health Clubs
Dear Geoffrey,
Many thanks for taking the time to review our club.
We are absolutely delighted that your experience at the club has been so enjoyable, and in particular that our team has been able to contribute to this.
We are very grateful for all our members, and genuinely appreciate all the feedback we receive.
Kind regards,
Your Roko Team
Professional staff
Professional staff , Will Hannah Ananya are the best.
Equipment space pool sauna are real satisfactory.
4 November 2023
Unprompted review
Reply from Roko Health Clubs
Dear Mo,
Many thanks for taking the time to review our club.
We are absolutely delighted that your experience at the club has been so enjoyable, and in particular that our team has been able to contribute to this.
We are very grateful for all our members, and genuinely appreciate all the feedback we receive.
Kind regards,
Your Roko Team
Always a professional
Always a professional, friendly and welcoming approach from Denis and Ditan. Consistency is key.
4 November 2023
Unprompted review
Reply from Roko Health Clubs
Dear The Bloxhams,
Many thanks for taking the time to review our club.
We are absolutely delighted that your experience at the club has been so enjoyable, and in particular that our team has been able to contribute to this.
We are very grateful for all our members, and genuinely appreciate all the feedback we receive.
Kind regards,
Your Roko Team
The gym was so spotless
The gym was so spotless, hygienic and well taken care of. The receptionist Ananya was also such a pleasant person to talk and very helpful.
20 October 2023
Unprompted review
Reply from Roko Health Clubs
Dear Ryan,
Many thanks for taking the time to review our club.
We are absolutely delighted that your experience at the club has been so enjoyable, and in particular that our team has been able to contribute to this.
We are very grateful for all our members, and genuinely appreciate all the feedback we receive.
Kind regards,
Your Roko Team
Will Finneran
Will Finneran
What a star
The brief was to kill me and ....
His hit class as awesome
You keep the pace so it looks easy but it's not
Pumpkin challenge I thought would be easy
It is not
Matheus does 4 minutes
I watched Sasha do 2 minutes 30 sec
On another note
Would like WhatsApp group or web group so we members can interact
If I want a plumber I'd rather know they come from Roko
Regards
30 October 2023
Unprompted review
Reply from Roko Health Clubs
Dear Colette,
Many thanks for taking the time to review our club and for being such a wonderful member!
We are absolutely delighted that your experience at the club has been so enjoyable, and in particular that our team has been able to contribute to this.
We are very grateful for all our members, and genuinely appreciate all the feedback we receive.
Kind regards,
Your Roko Team
The staff are great and facilities are…
The staff are great and facilities are very good and clean.
30 October 2023
Unprompted review
Reply from Roko Health Clubs
Dear Glenn,
Many thanks for taking the time to review our club.
We are absolutely delighted that your experience at the club has been so enjoyable, and in particular that our team has been able to contribute to this.
We are very grateful for all our members, and genuinely appreciate all the feedback we receive.
Kind regards,
Your Roko Team
I have had wonderful experiences with Ananya
This gym, with the welcoming receptionist Ananya, offers state-of-the-art equipment and a clean, spacious environment. Ananya's warm greeting and helpful assistance make the gym experience even more enjoyable. The trainers are knowledgeable and provide personalized workouts, although it can get crowded during peak hours.
12 October 2023
Unprompted review
Reply from Roko Health Clubs
Dear Ravi,
Many thanks for taking the time to review our club.
We are absolutely delighted that your experience at the club has been so enjoyable, and in particular that our team has been able to contribute to this.
We are very grateful for all our members, and genuinely appreciate all the feedback we receive.
Kind regards,
Your Roko Team
Reply from Roko Health Clubs
Dear Annabelle,
Many thanks for taking the time to review our club.
We are absolutely delighted that your experience at the club has been so enjoyable, and in particular that our team has been able to contribute to this.
We are very grateful for all our members, and genuinely appreciate all the feedback we receive.
Kind regards,
Your Roko Team
Great place to work out and relax
Great place to work out and relax. Facilities are good although the pool is often being used by kids. Ananya is very helpful.
29 October 2023
Unprompted review
Reply from Roko Health Clubs
Dear Finn,
Many thanks for taking the time to review our club.
We are absolutely delighted that your experience at the club has been so enjoyable, and in particular that our team has been able to contribute to this.
We are very grateful for all our members, and genuinely appreciate all the feedback we receive.
Kind regards,
Your Roko Team
Reply from Roko Health Clubs
Dear Birna,
Many thanks for taking the time to review our club.
We are absolutely delighted that your experience at the club has been so enjoyable, and in particular that our team has been able to contribute to this.
We are very grateful for all our members, and genuinely appreciate all the feedback we receive.
Kind regards,
Your Roko Team
Absolutely Marvellous!
I have been a member of Roko for a year now and I must say it’s a fantastic gym.
The front of house team are friendly and welcoming , Tobin, Ditan Daryl and Ananya always have a smile .
My incredible personal trainer Hannah Nesbitt is outstanding and a really inspirational person! I look forward to my daily visits. It’s clean and well maintained . You get a lot for your money .
Thank you team Roko keep doing what you are doing!
29 October 2023
Unprompted review
Reply from Roko Health Clubs
Dear A John,
Many thanks for taking the time to review our club.
We are absolutely delighted that your experience at the club has been so enjoyable, and in particular that our team has been able to contribute to this.
We are very grateful for all our members, and genuinely appreciate all the feedback we receive.
Kind regards,
Your Roko Team
Reply from Roko Health Clubs
Dear Gary,
Many thanks for taking the time to review our club.
We are absolutely delighted that your experience at the club has been so enjoyable, and in particular that our team has been able to contribute to this.
We are very grateful for all our members, and genuinely appreciate all the feedback we receive.
Kind regards,
Your Roko Team
Lovely reception staff
I've been a member for a while but wanted to review today Anyana on reception was incredibly helpful and lovely with getting a guest pass sorted for my sister who was visiting! Very fast and kind!
29 October 2023
Unprompted review
Reply from Roko Health Clubs
Dear G Albin,
Many thanks for taking the time to review our club.
We are absolutely delighted that your experience at the club has been so enjoyable, and in particular that our team has been able to contribute to this.
We are very grateful for all our members, and genuinely appreciate all the feedback we receive.
Kind regards,
Your Roko Team
Insanity class reyamazing
Insanity class flipping amazing
Really lovely reception Ananya and Matheus.
Please can we have some form of digital interaction for members - WhatsApp Group or website
29 October 2023
Unprompted review
Great gym and great facilities
Great gym and great facilities. Ananya is great. Her smile makes all the difference.
29 October 2023
Unprompted review
Good value for money
Good value for money. Many group classes on offer but timings mostly suited to those who don’t work. Spacious and bright. Changing rooms can do with a make over.
29 October 2023
Unprompted review
Best Health club in Chiswick!
I have been a member of many clubs across London for the past 30 years ranging from budget to high end and I have to say Roko Chiswick have the most down to earth friendly staff of them all, Jess on reception even remembered me by my full name and I haven’t seen her for a few months! I really enjoy the gym and the Spa there, The club is very clean (unlike some of the other Chiswick health clubs I’ve been a member of) and has a lot to offer.. I couldn’t recommend this place highly enough…
28 October 2023
Unprompted review
The best place to Relax
I really like all the team member's, all of them are very respectful,helpful and always smiling to us,mostly ananya she always welcomes us with a big beautiful smile:)
all the facilities are amazing .
Pool,sauna ,steam room ,jacuzzi is always clean .
Gym is also very nice never too busy ,which is great so we get to use all the equipment’s.
after we leave we always feel very relaxed and peaceful .
We love coming here
28 October 2023
Unprompted review
I love this gym
I love this gym, the staff are so friendly upon arrival ! Jack has been my PT for years and I couldn’t ask for anyone better. He is so professional, can answer any questions and just generally a fab person! The cafe has delicious foods and shakes. Always service with a smile! Ananya is particularly friendly and helpful! :)
28 October 2023
Unprompted review
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