Rogue Online Reviews 

112
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 70 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of products, which often arrive in pristine, well-protected condition. Many people highlight the outstanding customer service, noting responsive and professional communication. Reviewers also frequently commend the fast shipping and efficient delivery, with orders arriving quickly and securely packaged, making the overall purchasing process smooth. However, some customers noted occasional delivery delays, especially for pre-orders or items not clearly marked, resulting in longer waits. A few people also experienced unprofessional or unclear customer service, including a lack of proactive support and concerns regarding product availability or refunds.

What people talk about most

Product

Customers had positive experiences with product, often expressing happiness with their purchases and the... See more

Order

Consumers find the ordering process to be positive, with many praising the ease of placing an order and the... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers praising the fast shipping and... See more

Customer service

People report positive experiences with customer service, highlighting great communication and a genuine care... See more

Quality

Users describe positive interactions with quality, consistently receiving items in pristine or perfect... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Overall the experience was great little disappointed that as per usual American/overseas gets products before Australians do.

Rated 5 out of 5 stars

Rogue Online is my go to shop for pops, i have no problem paying slightly more at times knowing the pop ill receive will be pristine and in a case. Rogue understand the importance of the boxes, unlike... See more



Contact info

4.5

Excellent

TrustScore 4.5 out of 5

112 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(112)

68 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Very shady business

Scam online shop, very shady business, avoid buying from any cost. If you pre-order a product at a low price when it releases and the price increases, they will find a way to not ship it to you. They will say the product has been shipped but provide an incorrect tracking code. When you contact support and say you did not receive your order, they will not support you and quietly cancel your order and refund with low price. They simply keep those products and resell it at a higher price to make a profit. Don't buy or pre-order anything at this website. And their usually flag bad review on thi site, request website hide it to make their shop look legal, check another bad review you will see.

12 December 2023
Unprompted review
Rogue Online logo

Reply from Rogue Online

Fraudulent Order was placed, you falsely reported half the shipment missing which would not be true and yet we refunded you, you placed a second order and claimed that it never arrived, so we refunded you and blocked you from further access, you belong behind bars.

Rated 5 out of 5 stars

I highly recommend this company

I highly recommend this company! They are super friendly and helpful, and I’m obsessed with their high quality protectors included with 4” pop purchases. Their packaging is always excellent!

10 September 2020
Unprompted review
Show reviews in all languages. (112 reviews)

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