THE WORST CUSTOMER SERVICE EVER! Nothing but automated replies that are completely useless! They've activated a 2FA on my account that I never put in place, and now I'm locked out because I've switch... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Information provided by various external sources
The official website of Rockstar Games. Publishers of such popular game franchises as Grand Theft Auto, Red Dead Redemption, Max Payne, Bully and more.
Contact info
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
You keep banning me for things gta reviewers don’t do there job. I can’t…
You keep banning me for things I can’t do. I can’t voice @ all due to my stroke on April 30, 2025. I fell an it got crushed so it was removed. Lost my hearing an other things. Other players use other players names in the game an I have proven this 3 times already. Yall’s gta 5 game is broken an yall can’t fix it crap. That doesn’t matter to me. What does matter to me is I got suspended till 6.8.26 for voicing/ texting an I didn’t do either. I appealed it twice and provided it wasn’t me 3 times an yet you team still thinks it was me. Yall don’t review anything. Send me the proof like I ask but nooooo yall can’t all of a sudden. There is laws against this. I’m intending to pursue this with the courts. Don’t think I can’t. I have a list of players, moderators & videos that back it up. I will not buy gta 6. Yall can’t fix any game that yall make. I was in the hospital recovering from a stroke the 1time yall suspended. When I got out an was able to start playing yall suspended for voice/ text. Yall ask me to send in proof an I did. Yall immediately. Lifted it.
RDR2 online.
RDR2 online.. filled with bugs and disconnect you 24/7.
They dont care...
Where is gta 6 only if you stop…
Where is gta 6 only if you stop updating gta online to drain money out of
Grand Theft Auto V Online complaints
Grand Theft Auto glitches...
So I have a number of gripes regarding GTA V Online:
1: You are allowing players to troll and grief other players by cheating and going into God Mode (GM for those who don't know, it's when a player becomes invincible during gameplay). I have reported these players, uploaded videos of them taking repeated headshots with no impact to their health or armour, but these same people continue to exploit the same glitches Rockstar are aware exists. Patch the glitches or ban the cheaters R*!
2: What's with the precision rifles? They cost $450,000 (about £5.50 in real money) and you don't even get a proper scope! Absolute rip-off.
3: Often when I log off at night, I'll have in-game money in both my cash and bank balance, but when I log on the next day, both balances are at $0 - spend ages doing missions ad grinding so I can start the next day with plenty of money for armour and ammo, only to find all my money has gone. Very disheartening.
4: What's the point of going "Ghosted" to a player in God Mode, if they can bypass this by simply setting a bounty on you?
Come on Rockstar, we know you're busy on GTA VI but please sort this out! You've had since 2013 to iron out these glitches.
Double charge on gaming
I purchased the game over 10 years ago, I don't have my original account anymore, which is under old email account but I lost both email account and game account, I would like the game to be activated in my current account. Rockstar custom service, said the game can be activated with one account and can be activated one time. This is ridiculous, I already paid for the game, I should NOT asked to pay for this game again.
Worst customer support I've ever…
Worst customer support I've ever experienced, terrible support that sends u in circles, no people to talk to just automated responses. Can tell they really couldn't care about their customers
Terrible to wait a YEAR for a pc…
Terrible to wait a YEAR for a pc release, They prioritize consoles like they are new, they need to update both their games and their mindsets.
GREED GREED GREED GREED GREED GREED…
GREED GREED GREED GREED GREED GREED GREED GREED GREED GREED GREED GREED GREED GREED GREED GREED GREED GREED GREED GREED GREED GREED GREED GREED GREED GREED GREED GREED
Gut wrenching experience
Horrendous game balancing.
If you're looking for a friendly lobby might aswell look out for santa claus while you're at it.
You will get griefed no matter what you try to do in this let down of a game. Everything is severely overpriced and payouts underwhelming. The community sucks and lacks human emotion. A tip from my own Personal experience: if you are bold enough to waste money on this game you might want to include a psychiatric treatment aswell since you will inevidebly take braindamge trying to play it. (Story mode is pretty neat tho)
New daily sell limit update
GTA Games overall good been playing it for over 12 years now but can I just say with the new weekly update why the actual heck is there a sell limit just for deluxos? Bro I don’t care I’m trying to do my sentinel xs daily sell passive income glitch and rockstar has decided to be a weirdo and make them go from 1 million daily sell to 11,318 this is absolutely ludicrous there is accounts with seven billion just get rid of it and bring back the normal sell money, might stop playing this game it’s went to absolute shite the past day so rockstar I hope you see this and fix it right away
Very longe time to do another game and when it comes out its going to be another woke slop
Very longe time to do another game, and when
I wanted to change my email address...
I wanted to change my email address. How hard can that be? It gives an error message that I can't get past. Impossible to resolve it seems as one of the many automated BOT replies to my support ticket just sends a link back to where I had already submitted a ticket the first time round, now marked as resolved. And their email account is either NOREPLY or mailbox full. Looking on Steam many others have had the same problem. Not good enough and I'll think twice before buying another Rockstar game.
greedy often???
i personally havent had issues with rockstar support but several of my friends have and its disappointing to see to say the least. y did they feel the need to buy the game again? is the support really that horrendous? wish more people could enjoy their games like i do, though they do have a horrible fanbase.
Put ABGS in GTA 6
Have been this disappointed in gaming…
Have been this disappointed in gaming ever. Whats the hold up. @ this point im over it. I dont care if you release it or not. My 1 star rating will stand no matter how good the game is if it ever comes out.
there is no customer support
there is no customer support, i opened multiple tickets trying to get help. I open a ticket so i can get help with my accoun and noone talks to me, they have an automated response and just close the ticket - mark it as resolved - people that have closed my tickets for no reason are - Arthur T, Kristy M, Doralee C, Karolina G, Seana T - Rockstar should fire them all - they are a multiple billion dollar company, they can get better support - yes i might seem like a loser but after a long day of work tryna hop on a game resolve an issue and actually just enjoy some free time, or actually getting some help - thats all i want . Rockstar please fire all these people Arthur T, Kristy M, Doralee C, Karolina G, Seana T , and get people who actually wanna provide some assistance and are happy to help.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








