I purchased a Que Sera crystal bracelet and am absolutely delighted with it. Ordering was easy, I was kept updated on the progress of my order, and it was delivered on time and safely by Royal Mail.... See more
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Wonderful company, first class service here in UK and Germany. Never had any problems, neither with returning and refunding nor with ordering by email long after close of sale. Always bought beautifu... See more
We have had approx 7 metres of worktop and 8 metres of full height upstands fitted and the materials and workmanship is first class. All the electrical fittings were correctly positioned, the under to... See more
Lovely jewellery. Only negative was that their website incorrectly stated that on first orders you receive free gifts. As per their customer service, this no longer applies as the goods are shipped fr... See more
Company details
Written by the company
Rocks & Co. specialises in some of the world's finest and rarest gemstones, we pride ourselves in offering high-quality gemstone jewellery at an affordable price. We have sold millions of pieces worldwide in over 7 countries.
Contact info
4.8
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Excellent British Cumbrian fluorite ring
Just bought a Cumbrian fluorite gold ring for a bargain price. Bright, uplifting colour, neon yellow, good cut and flawless. Very satisfying to get a quality British gemstone in a good size, very pleased, many thanks.
10 May 2020
Unprompted review
addicted to beautiful coloured…
addicted to beautiful coloured gemstones, because of rocksandco.
25 February 2020
Unprompted review
Spoilt for choice!
I am always spoiled for choice when I look at Rocks & Co 's website! Especially love the fact that my ring size is well catered for (I am a size w) and so many other jewellery suppliers ignore us ladies with bigger fingers. Delivery is speedy and the items are always well packed. Everything I have purchased has been beautiful and great value.
25 February 2020
Unprompted review
The service was fine but a couple of…
The service was fine but a couple of stones dropped out of my rings. I returned the rings and had refunds. It was all dealt with quickly, but no apologies for the stones dropping out
25 February 2020
Unprompted review
Birthstone birthday ring
I’m very pleased with the ring unfortunately it’s too big und will need resized but looking forward to wearing it .
25 February 2020
Unprompted review
Lovely jewellery
Lovely jewellery. Only negative was that their website incorrectly stated that on first orders you receive free gifts. As per their customer service, this no longer applies as the goods are shipped from Germany. False advertising brings down what would have been a great shipping experience.
25 February 2020
Unprompted review
Both rings purchased were absolutely…
Both rings purchased were absolutely fantastic. The quality of the gemstones and the weight of the gold was totally worth the money.
12 February 2020
Unprompted review
Beautiful product
Beautiful product, reasonably priced, excellent delivery service!
12 February 2020
Unprompted review
Value for money
I was looking for replacement ring having lost the stones in the ring from another on-line jewellery company. The ring is lovely and I feel confident it will last.
11 February 2020
Unprompted review
Good value ring
The ring is very pretty and good value,it took a good week to receive which was disappointing but arrived well packaged and secured sign for.
11 February 2020
Unprompted review
Wonderful quality jewellery
Wonderful quality jewellery, amazing prices. Brilliant customer service. Thoroughly recommended company.
11 February 2020
Unprompted review
Fantastic genuine jewellery at great…
Fantastic genuine jewellery at great prices. Fast delivery.
11 February 2020
Unprompted review
Misrepresentation
Sadly the oval earrings pictured turned out to be round - a complete misrepresentation.
As Rocks make their own jewellery they could have replaced them with what was pictured but seem to have no interest in the British market any more and declined to do so.
I bought a lot from Rocks in the early days but will think twice before buying again
13 January 2020
Unprompted review
Reply from Rocks & Co.
Hi Roseymay,
Happy New Year to you. We are sorry to hear the shape was not to your satisfaction, please accept our apology voucher we have just sent to you. Unfortunately we cannot make pieces as per customers requests; like most other gemstone jewellers we create based on style/demand and not on individual customer requests.
We really appreciate your custom with us and hope to see you back soon. Our Call centre, graphics and e-commerce team are based in UK, what has changed is that items are now sent from Germany.
Kind regards,
Rocks & Co.
The ring is gorgeous and it came quick
The ring is gorgeous and it came quick, it is very well packed.
10 January 2020
Unprompted review
Excellent service and selection of…
Excellent service and selection of jewellery. Well worth using.Pleased to see no plastics used in packaging.
7 January 2020
Unprompted review
The items were beautiful
The items were beautiful, as described, and well-packed.
Delivery was prompt and courteous.
28 December 2019
Unprompted review
The ring I purchased was beautiful and…
The ring I purchased was beautiful and well made, The stone is gorgeous and, at the price I paid for it was a Bonus, Considering the rarity of the stone, I will be purchasing from them again, in the near future
28 December 2019
Unprompted review
i will never order any goods from this company
i made a order on 15/12/2019 my parcel has not been delivered paid for the item i sent e mail for refuned told me to lafe items is on the way check the status of my parcel still stuck in the system
27 December 2019
Unprompted review
Reply from Rocks & Co.
Hi Miriam,
We noticed this is the 4th time you are reviewing us on here. The other 3 reviews were 5 star, thank you very much ! We have tried to resolve your issue (spoken on the phone) and we are really sorry for the delay you experienced.
Kind regards,
Rocks & Co.
Was told the wrong information about a…
Was told the wrong information about a gift
27 December 2019
Unprompted review
Reply from Rocks & Co.
Hi Michael, if you could update your review that would be great. As we managed to deliver in time before your girlfriend went away; just as you requested.
Kind regards,
Rocks & Co.
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