ROCK PAMPER SCISSORS Reviews 

107
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Great idea, wish I thought of it. Wish they would branch out more so that they can be enjoyed more often though by my partner instead of having to travel.

Rated 5 out of 5 stars

Booked an appointment at "Too funky". I've been received very kindly and Sara, the hairdresser, has been lovely and very competent as she responded perfectly to the expectations I had for my haircut.... See more

Rated 4 out of 5 stars

I use rock pamper scissors every time I book a hair appointment. I have been impressed with their quality of service so far! They respond promptly to confirm bookings and send reminders which is usefu... See more

Rated 4 out of 5 stars

Always handy to be able to book on the go or outside of salon opening hours. User friendly and easy to navigate although would be good to have an option to select Student Discount or Vouchers as this... See more

Company details

  1. Hairdresser

Information provided by various external sources

Isn't it weird that on the internet you search for a hairdressers and get a list of businesses? It's not a business that cuts your hair - it's a stylist. Our app lets you discover the best stylist in your area for the hairstyle you are after. You browse real pictures of guys and girls, get inspiration, then click to see the stylist that did it. We have live availability so you can find a slot that suits you. And of course we have special offers up to 50% off. It's time to stop searching for businesses and start discovering talent.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

107 reviews

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4.5

All reviews

(107)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great idea

Great idea, wish I thought of it. Wish they would branch out more so that they can be enjoyed more often though by my partner instead of having to travel.

28 June 2018
Unprompted review
Rated 4 out of 5 stars

Good concept

Something I would use if I wanted to find a new stylist (I used it when it first sort of started) and the concept of booking online is really convenient, BUT I would not use them to book with my regular stylist as I have been told they take money off them and it can sometimes make the bookings non profitable for the stylist unless they're actually gaining a client out of it.

16 January 2018
Unprompted review
Rated 5 out of 5 stars

Great Experience.

Used for the first time and very easy to use to book my appointment. Received confirmation of my appointment promptly. Extremely satisfied. Highly recommended. Thanks

21 February 2017
Unprompted review
Rated 5 out of 5 stars

Ease of use

This website is easy to use and helps you find the best places in your area for any hair and beauty needs. Would recommend this to anyone!

5 January 2017
Unprompted review
Rated 5 out of 5 stars

Leeds

I have used RPS a number of times so am fairly used to the layout, I tend to opt for off peak timings and struggled to find my chosen hairdresser at the time I'd have liked despite being available when I later checked. Another change I would recommend is maybe categorising by different salons and then providing options for hairdressers as it would make the booking process for us quicker. Love the app though & reminders are great too :) will be defo using it again and again

5 January 2017
Unprompted review
Rated 5 out of 5 stars

excellent!!

quick easy and excellent service!! appointment booked 2 days before, just before crimbo, at discount rate! 🎉👏

19 December 2016
Unprompted review
Rated 4 out of 5 stars

Easy and efficient

Good experience overall once I knew what I was doing. Good that an e mail reminded me of the hair appointment. Booking was confirmed quickly too and all went well.

18 December 2016
Unprompted review
Rated 4 out of 5 stars

Very prompt service

I use rock pamper scissors every time I book a hair appointment. I have been impressed with their quality of service so far! They respond promptly to confirm bookings and send reminders which is useful. Only thing which could be improved is communication with the hairdressers to have the availability of slots updated more regularly. Sometimes I will choose a slot that appears to be free on the website, then I'm informed that is has been taken. But again, they always respond quickly to try find another slot so this isn't a huge issue.

18 December 2016
Unprompted review
Rated 4 out of 5 stars

good for deals

Clear concise website, not as many deals in the area around me (Urmston, Greater Manchester) that I would like but still shows a good range of places. Not enough deals on things other than haircuts e.g perms.

14 December 2016
Unprompted review
Rated 5 out of 5 stars

Super easy, no fuss booking process

In a busy day, I don't always get time to call a hairdressers to make an appointment during their opening hours, so rock pamper scissors make it so much easier. The online booking system is faultless and they've thought of everything, including listing the prices up front so there's no surprises on the day. I would recommend the service to anyone.

10 December 2016
Unprompted review
Rated 5 out of 5 stars

Super easy process

This booking tool was great, very easy to use and even gave you a price at the end. Received an immediate text message back confirming my booking. Wish all booking systems were this easy and informative.

8 December 2016
Unprompted review
ROCK PAMPER SCISSORS logo

Reply from ROCK PAMPER SCISSORS

Thanks Tara! I'm glad you got what you were looking for.

Do let us know if you've got any ideas about how we could improve by emailing support@rockpamperscissors.co.uk

Rated 3 out of 5 stars

Good idea but needs ironing out.

I used your website to book an appointment. However even though your website said their were lots of appointments available that day I was informed the following day that not only was there no appointments that day but there wasn't any for that week. I then tried an alternative salon, made the appointment, but it wasn't until 2 days later that I was informed again there was no appointments that day and limited appointments the following week. I love the idea of this service but the availability online does not seem to tally with the actual appointments available in the salons. A better system of communication between the website and salon is needed to avoid disappointment.

8 December 2016
Unprompted review
ROCK PAMPER SCISSORS logo

Reply from ROCK PAMPER SCISSORS

Hi there Emma,

Sorry you didn't get the service you'd have expected. We're constantly working on improving our availability system, making it intuitive and easy for salons to let us know when they have free slots, where possible, integrating directly with their computer systems.

When this isn't possible, or availability is out of date (appointments move quickly this time of year) we try our hardest to ensure clients are kept informed along the way, and work harder to ensure we get clients booked in at a time that suits them.

Do get in touch on support@rockpamperscissors.co.uk if you'd like to start a fuller conversation about how we could have made your experience better. I'd appreciate it!

Rated 5 out of 5 stars

Graduate Haircut

Excellent service. Love my new haircut and Amy was really lovely. Have already spread the word and will keep recommending your services to all I know. Thank you

8 December 2016
Unprompted review
Rated 5 out of 5 stars

Excellent service! Highly recommend.

Rock pamper scissors is a great service and unique. I found it extremely easy to use and was a great tool in helping me choose from the many salons in my city. Would recommend to anyone looking to book in as a new client at a salon.

8 December 2016
Unprompted review

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