From the start the team were helpful when I was asking questions. Ordering was trouble free and they exceeded my expectations on delivery. The machine itself, the 22T Venom log splitter is fantastic... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Information provided by various external sources
Rock Machinery offers high quality garden and forestry machinery, with a friendly and knowledgeable service. Rock Machinery Ltd is a well established machinery supplier that has built up an enviable reputation over the last 8 years. We pride ourselves on our commitment to provide a professional and speedy service at all times, whilst maintaining the highest quality of work. All of our machinery is readily assembled, tested and ready to work when it reaches your door.
Contact info
Stockhill Farm , ML11 0HN, Lesmahagow, United Kingdom
- 01555820000
- sales@rockmachinery.co.uk
- www.rockmachinery.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Simple no hassle purchase
Simple no hassle purchase, communications good, delivery date agreed to fit in with my availability.
BEAST!!
Simple to order, received a phone call to let me know the day of arrival and confirm I would be in to receive my log splitter.
Iv only split a few really knotty bits but so far it's an absolute beast of a machine, starts first pull and has heaps of power.
Venom 12 ton compact
Venom 12 ton compact
Well I have to say 'a great service' arrived today driver left in yard..I was here but didn't ring the bell , nevertheless all was fine....Thank you
I have an old log splitter you have to lift the logs onto...You may be surprised to know how much time this takes! A great machine does exactly what it says on the tin..fabulous I needed a machine that I didn't have to lift logs onto, such a great time saver.
Absolutely delighted! Highly recommend.
Footnote....Rock Machinery warn buyers this machine requires a 32a MCB supply breaker!..and no extension leads used. This unit has a 3kw induction motor.
(As a retired electrical engineer advice, do not use extension leads on electric induction motors, log splitters, cement mixers etc. The reason for this is they WILL cause a voltage drop, causing the electric motor to overheat and eventual failure!....
If you have to use extend a lead on these type of motors get an electrician to make up a 20-25m extension lead for you using 4mm or 6mm rubber twin & earth cable ...you should then be ok without any significant voltage drop and extend the life of the motor and the machine.
Great product delivered promptly will…
Great product delivered promptly will use again
A great product good service and quick…
A great product good service and quick delivery
Fast efficient delivery and a fantastic…
Fast efficient delivery and a fantastic machine very happy
A great experience…
Our first time of dealing with Rock Machinery, everything that was promised was delivered from confirmation of order, notification of delivery and a great product.
No hesitation in recommending them.
On time dose what it says on the tin
Easy transaction good company to deal…
Easy transaction good company to deal with
Well done
I am pleased with my purchases from…
I am pleased with my purchases from Rock Machinery; the service/delivery is great, considering they are based at the extreme other end of the country from me. The build quality of the equipment is also good and reasonably priced. All in all, I can't fault this company or the items I've bought.
It’s a really good bit of kit and to…
It’s a really good bit of kit and to have it delivered at the price was a bonus.
Everything was as stated and all round…
Everything was as stated and all round service was excellant
Great log splitter - crap delivery service.
Very pleased with the log splitter I bought. The problem was delivery. A specific day was arranged for delivery which ultimately did not happen(told anytime between 8am & 6pm - 1 day wasted). After a phone call, the next day was allocated which did not happen( no phone call so 2 days wasted awaiting delivery). Then after the weekend my log splitter turned up first thing Monday morning, totally unannounced. This standard of service is totally unacceptableand, cost me 2 days work.
Fabulous machine
Fabulous machine. However I could not buy it direct from the firm as they couldn't deliver. I eventually purchased it through E Bay with NO delivery charge. Seemed strange that Rock could not supply through their own firm. Very pleased with the log splitter and my back is saying thank you as well.
Rock 15 ton splitter
I’ve not used mine yet , but just looking at the quality of the build I’m definitely looking forward to chopping some logs . 👍🏻
Great bit of kit Thankyou
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








