Rock Bottom GolfReviews 

743
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 92 reviews, reviewers had a great experience with this company. Customers frequently praise the products, noting that items often arrive in better condition than advertised and sometimes even appear new. The delivery service is consistently highlighted for its speed and efficiency, with many orders arriving sooner than expected. Reviewers also appreciate the competitive pricing and the wide selection of products available, making it easy to find good deals. However, some customers experienced issues with their orders, such as receiving incorrect items or incomplete shipments. A few other people also felt that the pricing could be inconsistent or that additional fees were unclear, leading to dissatisfaction. There were also instances where delivery expectations were not met, particularly regarding specific delivery dates or expedited shipping.

What people talk about most

Product

Customers consistently note positive experiences with product, often praising the accuracy of product... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the fast shipping times and... See more

Price

Customers had positive experiences with price, consistently finding fair and very good pricing, with many... See more

Quality

Clients share positive opinions on quality, with many reviewers stating that products arrived in perfect... See more

Order

People report ambiguous experiences with order, with some finding the ordering process simple and delivery... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After checking out several different companies for this same item, Rock Bottom Golf had the best deal in regards to price , shipping and quality. The golf bag arrived sooner than expected, in perfect... See more

Rated 5 out of 5 stars

I ordered a golf bag and 2 dozen Bridgestone E6 golf balls, by some oversight I received the bag but only 1 dozen balls. After contacting you customer service to notify of the shortage, shortly afterw... See more

Rated 5 out of 5 stars

First time buying used clubs and couldn’t be happier. The process was smooth, pricing was clear, and the clubs arrived exactly as described: no surprises. Thanks to a Halloween promo, I saved about 30... See more

Rated 5 out of 5 stars

I have been shopping at Rock Bottom for 25 years. Definitely the best site to purchase golf equipment and golf clothes etc. I believe they now have pickleball equipment also. They have great deals... See more


Company details

  1. Vehicles & Transportation

Information provided by various external sources

Looking for quality golf equipment at discount prices? Shop our discount golf store for your favorite golf brands at the best prices around.


Contact info

4.2

Great

TrustScore 4 out of 5

743 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(743)

82 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Customer service was great

Customer service was great. I got the club, Mizuno 5 wood, that I wanted. I had it extended and regripped by local shop because of error on your website.

17 February 2024
Unprompted review
Rated 1 out of 5 stars

Got M4 irons with M2 shafts . Was told it was my fault because I didn't do my home work. Shaft was listed as Aldila but nowhere was it disclosed it was non-standard.

Received a used set of TaylorMade M4 Irons on 2-15-24. They were were listed a set of M4 21 irons. They had the the shaft listed as a Aldila Relax 55. That is a M2 shaft. The correct shaft is a Atamos - Fujikura. I called the next day to return them and was told I could not return them to get my money back but could return them for in store credit and I had to pay the shipping. They said it was my fault because I didn't do my homework. They claimed that there were 100's of club/shaft combinations. The customer service manager was rude and basically hung up on me. Have had much better service at Global. They are fair and sell what they advertise without having to check on them as to what they are selling.

11 February 2024
Unprompted review
Rated 5 out of 5 stars

Bargain Hunting Mecca

Great deal on the Wilson Staff utility iron I bought, wish I knew about this place sooner! I chose the longest shipping option to get free shipping expecting it to show up weeks later, but it was at my door in 4-5 days.

I also bought two polos and a phone mount for my cart, and they were all good quality. Great place to bargain hunt for golf gear.

18 January 2024
Unprompted review
Rated 5 out of 5 stars

TaylorMade golf bag

I have ordered from Rock Bottom Golf in the past and will make purchases in the future. Great experience. Easy to place an order and items arrive on time and in excellent condition.

14 January 2024
Unprompted review
Rated 1 out of 5 stars

RBG are bait-and-switch fraudsters

I placed an order for a high-priced item on your website, for a Christmas gift for my husband. A coupon code was offered on your home page. I verified that my item was not excluded from the coupon, but the coupon would not apply. I ordered the item anyway, since it was close to Christmas and this was the item my husband indicated he really wanted. I requested that an agent respond to me about the failed coupon code, asking for either a response or a credit to my payment for the discount according the the coupon. All I got was crickets. Crickets and a truckload of e-mail solicitations and ads that I got so inundated with, I finally had to unsubscribe. Then, the ads started coming from a different e-mail ID. I'll have to keep trying to get rid of you guys. While my husband is pleased with his gift, I feel I purchased it under the guise of a "bait and switch" scam. Therefore, I will shop elsewhere for him, even if I have to pay more. Because it's more about working with a reputable company than about cost.

16 December 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look