the Vespa primavera i ordered is black , the one that arrived is dark maroon, plus the sticker price in the clear plastic , it ruins the view of the toy from outside the box.
Company replied
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See what reviewers are saying
Excellent delivery and product quality. It has been delivered sooner as I expected. I’m so happy with my purchase.
Company replied
Super fast Delivery. Very friendly conversation on telephone in "itenglish". Grazie Mauro.
Company replied
Merce ordinata conforme a quanto descritto. Molto bene imballata. Velocissimi nella consegna.
Company replied
Company details
Information provided by various external sources
I migliori marchi del settore prima infanzia nel negozio più grande delle provincie di Latina e Frosinone. Peg Perego e Inglesina, Negozio Monomarca Chicco all'interno (vieni a raccogliere i tuoi punti baby card) e tanti tanti altri marchi. Giocattoli ...
Contact info
Via Isonzo 265, 04100, Latina, Italy
- +39 0773 240695
- info@roccobimbo.it
- www.roccobimbo.it
4.7
Excellent
11K reviews
Replied to 100% of negative reviews
Typically replies within 1 month
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the Vespa primavera i ordered is black…
the Vespa primavera i ordered is black , the one that arrived is dark maroon, plus the sticker price in the clear plastic , it ruins the view of the toy from outside the box.
6 March 2026
Reply from Rocco bimbo
Hi Mon,
We are very sorry for the negative experience you had.
Please send the photos of the Vespa Primavera you received to assistenaclienti@roccobimbo.it
Once we receive them, our customer service team will review the issue and assist you in resolving the problem with the color and the sticker on the packaging.
Thank you for your review and for choosing us.
Customer Service,
Team Roccobimbo.it
Gentilezza ed assistenza all' acquisto
5 December 2025
Reply from Rocco bimbo
Grazie per la recensione e la preferenza.
Assistenza clienti
Team Roccobimbo.it
Super fast Delivery
Super fast Delivery. Very friendly conversation on telephone in "itenglish".
Grazie Mauro.
18 May 2025
Reply from Rocco bimbo
Grazie per la recensione e la preferenza.
Assistenza clienti
Team Roccobimbo.it
Reply from Rocco bimbo
Grazie per la recensione e la preferenza.
Assistenza clienti
Team Roccobimbo.it
Reply from Rocco bimbo
Grazie per la recensione e la preferenza.
Assistenza clienti
Team Roccobimbo.it
Efficienti e puntuali
5 December 2023
Reply from Rocco bimbo
Grazie per la recensione e la preferenza.
Assistenza clienti
Team Roccobimbo.it
Professionalità e tempi brevi
9 September 2023
Reply from Rocco bimbo
Grazie per la recensione e la preferenza.
Assistenza clienti
Team Roccobimbo.it
Perfetto ed efficienti
20 April 2023
Reply from Rocco bimbo
Grazie per la recensione e la preferenza.
Assistenza clienti
Team Roccobimbo.it
veloci ed efficienti
4 February 2023
Reply from Rocco bimbo
Grazie per la recensione e la preferenza.
Assistenza clienti
Team Roccobimbo.it
Excellent delivery and product quality
Excellent delivery and product quality. It has been delivered sooner as I expected. I’m so happy with my purchase.
29 January 2023
Reply from Rocco bimbo
Grazie per la recensione e la preferenza.
Assistenza clienti
Team Roccobimbo.it
Merce ordinata conforme a quanto…
Merce ordinata conforme a quanto descritto. Molto bene imballata. Velocissimi nella consegna.
7 December 2022
Reply from Rocco bimbo
Grazie per la recensione e la preferenza.
Assistenza clienti
Team Roccobimbo.it
Ombrellone non disponibile ma risultava…
Ombrellone non disponibile ma risultava disponibile sul sito
14 July 2022
Reply from Rocco bimbo
Ciao Alessandro,
Siamo molto dispiaciuti per la tua esperienza negativa.
Il 10/07/2022 hai acquistato "Ombrellone Pegaso 3x4mt in alluminio per esterno di Greenwood",il quale purtroppo non era disponibile alla spedizione.
Ci siamo prontamente scusati e ti abbiamo proposto la sostituzione con un articolo di qualita' superiore senza alcun costo aggiuntivo oppure l'annullamento dell'ordine ed hai preferito la seconda opzione.
Assistenza Clienti
Team Roccobimbo.it
Gentili disponibile e professionale
10 March 2022
Veloci ed efficienti
22 December 2021
Reply from Rocco bimbo
Ciao Sofia,
dispiaciuti dell'accaduto, abbiamo tentato di metterci in contatto con te ma senza successo per darti la possibilità di sostituire l'articolo pur essendo assortito!
Grazie per la recensione e la preferenza, ti aspettiamo presto sul nostro Store!
Assistenza Clienti
Team Roccobimbo.it
Efficienti e cortesi merce ricevuta in…
Efficienti e cortesi merce ricevuta in meno di 48h
8 August 2021
Reply from Rocco bimbo
Ciao Micaela,
Grazie per la bellissima recensione e la preferenza, ti aspettiamo presto sul nostro Store!
Assistenza Clienti
Team Roccobimbo.it
Reply from Rocco bimbo
Ciao Sokol,
Grazie per la bellissima recensione e la preferenza, ti aspettiamo presto sul nostro Store!
Assistenza Clienti
Team Roccobimbo.it
Materiale arrivato conforme all'ordine…
Materiale arrivato conforme all'ordine e nei tempi prefissati!.
28 May 2021
Reply from Rocco bimbo
Ciao Isabella,
Grazie per la bellissima recensione e la preferenza, ti aspettiamo presto sul nostro Store!
Assistenza Clienti
Team Roccobimbo.it
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