Tried to make a payment today but was aggressively forced to answer unnecessary personal questions. Hung up on ‘Jeanette’ and made my payment direct to card company after a frustrating 10 minute call.... See more
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See what reviewers are saying
I received a letter from these jokers saying they would consider a lower amount to clear one of my 2 accounts. So I typed in a fair amount and it comes back saying no we will accept this higher... See more
What a total joke this company is , I have been trying to solve a problem since June and the staff and communication is awful, Keep telling me managers will call me back and never get that call. Goo... See more
I have had 4 debts with 4 different companies this year due to personal circumstance. This company is exceptional at helping you cope with regular payments and are always friendly and easy to get hold... See more
I agree with the other reviews
I agree with the other reviews. Rude over the phone and felt like they would have put their hands in my pocket for the money if they could, pressured me asked 100 questions to get more out of me. I felt like telling them to go .... themselves, awful company. I won't be engaging in another phonecall with them.
Disgusting company
Disgusting company, they say they will work with you but they don't they threaten you talk to you like **** all they think about is money money money. how they can sleep at night i dont no but id like to meet up with them in a dark ally. they should be ashamed how they treat there customers. they can sing for there money the bunch of arseoles
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