Avoid buying gift cards! Company has not responded to two support requests regarding gift cards purchased and funds missing. Physical gift cards were purchased, redeemed, credit was issued and trans... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Information provided by various external sources
Free Games and Building Games! A virtual world for kids with user-created castles, cars, spaceships, swords, battles, trucks, zombies and awesome destruction. Build, battle, chat, or just hang out online.
Contact info
Roblox home of the pedofiles
Roblox home of the pedofiles. Had a grown man trying to talk to my child. Told Roblox and they did nothing. They also refuse to delete my profile. I'm threatening legal action. Everything they have told me I've done and they still won't delete my profile. Roblox NEEDS to be put of business. If I could give negative stars I would! Don't ever sign up your children for this stupid game! Too many sick perverts on here that prey on small children. Roblox should be held accountable for every circumstance! And I'm not going to stop until I win and they go out of business and get rid of my information like I've asked over a dozen times!
its fun but bad also
its good but i would like no face id but like no preds and peds
Their “Customer Support” is a joke
Their “Customer Support” is non-existent, the whole system is filled with bots, AI and automated messages that will 90% discard your tickets immediately. You’d better pray you’re one of the few lucky to get your tickets reviewed, or just don’t waste your time on this. They want to cut costs and do not want to do their jobs.
Supporting not being supportive
I have submitted ticket to transfer value of redeemed voucher from dormant to active account. My daughter made genuine mistake. Was told a misleading not factually correct info and rebuffed for not reading up on link with self help - which was not helpful in this case. Ticket ref 167877653
Nostalgia left to rot.
Roblox, i've played since 2019, it was fun then. Now you ban people helping the game be safer, remove our classic faces, force us to give you our faces, say you will delete them, yet a databreach revealed all of them. You are just ruining the game.
Injustice on the part of Roblox moderation with solid evidence
I am a 7-year veteran user of Roblox (Account: eltonpro100) with a completely clean history. I am filing this complaint because Roblox Support has refused to acknowledge technical evidence proving that my account was compromised.
On the day of my ban, I suffered a massive security breach on my personal accounts, which was officially flagged by Google as a "Critical Security Alert." I have provided Roblox with the official alert from Google that confirms unauthorized access at the exact time of the alleged violation. Despite this, Roblox continues to hold me responsible for the actions committed by a third party (hacker) during the breach.
My case is supported by:
Official Google Security Alert: Technical proof of a hack.
Purchase Receipts: Verification of my identity as the account owner.
7-Year Clean Record: Demonstrating that the alleged "Child Safety" violation is inconsistent with my long-term behavior.
I used to play starting in 2020...
I used to play starting in 2020, but their AI moderation, false moderation, the fact their platform has almost no good games, and age checks with a provider rumored to run hundreds of background checks on you, has truly pushed me to quit the platform. As of now, there are petitions with hundreds of thousands of signatures designed to petition for a new CEO to take over Roblox, for the better, and undo some of their bad actions, like removing classic faces which ruined the economy, banning one of the most famous predator catchers that protected kids from being groomed, or possibly worse.
Avoid buying gift cards!
Avoid buying gift cards!
Company has not responded to two support requests regarding gift cards purchased and funds missing.
Physical gift cards were purchased, redeemed, credit was issued and transferred into Robux. Robux appeared in account and a day later it was gone with no transaction history. Account is not hacked. Robux has not responded to this inquiry. No case ticket was issued by them.
LISM yayayayayaayayyay
why roblex?
no no no no no no no me no chat i no kan chat animoore. me no david bazooka like i love roblex but lew by mik sue u men nolike law by mik he youtube go dow by 100 mil subs #### you law by mik
its a good game
The updates ruined the fun part of the…
The updates ruined the fun part of the game.
I bought an outfit and it even said I…
I bought an outfit and it even said I got it and I didn’t get it so that’s why you are a scam Roblox
The updates are trash
The updates are trash, and the CEO won't listen to us. I can't chat to any of my friends now. Do not play this game its horrible.
FREAKING CHAT RESTRICTIONS
Ye roblox is pretty fun sometimes. But i hate the new chat update! some of us arent even preds, just ppl tryna play the game. and we cant talk to others cause of the chat??? Like roblox man bring back the chat 💔
Ps: NO IM NOT VERIFYING MY FACE
I Lost £10!
I bought some robux via voucher, claimed my credit, purchased the robux and it never showed up on my account!
Roblox…
Game feels empty, also met a predator. reporting people doesn’t works. MATT KAUHMAN IS A BIG ASS.
The reason i hate roblox
Fun but roblox is becoming an idiot with the current update but still somewhat fun but still it's not going to be alive for a few more years
Parents beware of in app purchases settings
Parents beware! I’m particularly disappointed in Apple and the Roblox in app purchase methodology. My son recently joined the Roblox community with my permission. Somehow he was granted permission to make purchases as a default setting, rather than with parental permission, and I do monitor all purchases. 3 days later and 4 purchases later I notice what’s happened. I have to sign up to take over control of the permissions! Why? I don’t with other games or purchases!
I complain to Apple citing the issue and requesting refund- final decision no refund. No grounds for appeal. It’s not big money but it’s not the point. I feel ripped off, Parents beware of that inappropriate default setting!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








