RNT Fitness Reviews 

179
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 56 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable and supportive coaches who provide personalized guidance, helping them stay motivated and accountable throughout their fitness journey. Many consumers also highlight the excellent nutrition structure and tailored meal plans, which make it much easier to achieve long-term lifestyle changes and health goals. However, some people mentioned specific challenges, noting issues such as a limited nutrition library for certain ingredients, feeling unsupported when help was needed most, or experiencing an inflexible program structure. A few reviewers also described these less common obstacles as disappointing or discouraging during their time with the program.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting that coaches are exceptionally knowledgeable,... See more

User experience

Reviewers highlight positive aspects of user experience, noting that the app is easy to use and provides a... See more

Product

People report positive experiences with product, highlighting significant health benefits, sustainable... See more

Service

Clients share satisfaction regarding the service, highlighting top-notch coaching, nutrition guidance, and... See more

Customer service

Consumers find customer service to be exceptionally supportive, with reviewers frequently praising the timely... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I highly recommend RNT Fitness! Working with Akash and the team has been amazing. I saw tremendous results, including losing dozens of pounds of fat and adding pounds of muscle. Whether you are cuttin... See more

Rated 5 out of 5 stars

I started working with Shwetha in October and she understands my culture and busy and social lifestyle while giving me advice on realistic changes. Even when I don’t always hit the mark perfectly , sh... See more

Rated 5 out of 5 stars

I have achieved far more than I ever imagined with the help of RNT coaches. It has been quite a journey, but every step has been a learning experience. In the end, I accomplished what I had hoped to... See more

Rated 5 out of 5 stars

Been with coach Chloe at RNT for coming to 2 months now! Seen some visible photo differences already..and scales dropped to a number i couldn't get to without her support. Shes works around your... See more


Company details

  1. Fitness and Nutrition Service
  2. Pharmacy

Written by the company

RNT Fitness ® are worldwide leaders in transformation, specialising in empowering high performers to get into the shape of their life, for life, through their unique and proven five-phase methodology. Our vision is to see a world transformed. We believe that if long-term health is prioritised, we’d see a better world. We are against the quick-fix culture, and not interested in just getting you a little bit healthier. Since May 2017, we’ve transformed 2500+ lives, delivered through our values of Impact, Service, Self-Mastery, Community & Lifestyle. If your goal is to totally transform your mind and body to be a world-class high performer in all aspects of your life, you’re in the right place. To find out more, go to: www.rntfitness.com.


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4.8

Excellent

TrustScore 5 out of 5

179 reviews

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4.8

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(179)

56 reviews in the last 12 months

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Rated 1 out of 5 stars

Poor Experience, Poor Results, Customer Service - Very defensive response to my complaint

I was with RNT fitness between Jan 2022 and June 2022, after which I dropped out due to a lack of results and lack of consideration of my health issues (gut / IBS). I have attempted communicating with this on multiple occasions - I was blanked by them in June 2022, they refused a refund in Jan 2023. Up until today, they keep going back and forth via email but there has been no serious attempt to communicate via telephone. None of the issues have been addressed. In fact, I ended up Yo-Yo-ing after having joined RNT fitness which last happened as a teenager, so unlike my brother who is also their client, and others, my experience was extremely poor. I must also mention that I am not a foodie, so putting me on a 2200cals diet and ignoring my initial requests/intolerances (Which Akash then stepped in to sort out) was, in itself, a poor start, because my body cannot accommodate that much food. It worsened my IBS during the period and you can only communicate so much via email.
Eventually, I ended up gaining weight as well, as soon as I came off the diet / exercise schedule and my acidity had worsened to extreme levels due to having consumed foods I do not get on with.

I have been with other nutritionists / gut specialists since Nov 2022 after which I received more one-on-one care and nutrition plans from qualified Drs in 2023. Between Jan 2023 and now, my gut health has been restored, my acidity is completely healed, I am working out with a trainer as well, and I have lost 8 kgs and a dress size - I look good and I most definitely feel great!

Additionally, this is what I received as a response to my complaint recently: "Based on your level of activity, lean body mass and basal metabolic rate, we would expect to see a 1% drop on average. Can this number be distorted by diseases such as IBS? Sure, but over the course of time your weight will still trend downwards. IBS (or any similar gut issue) does not prevent fat loss from happening."

I do not believe this company is fit to take on clients with gut health problems. I am also a healthcare professional (just to put it out there) and because IBS CAN affect the digestive process / metabolism, it can most definitely affect weight or fat loss for that matter.

Considering the difficulties I was facing with the company last year, which my brother did not as their client, my family concluded that they probably are taking on more clients than they can cater to - which sort of fits well because how hard is it to make one phone call instead of texting back and forth like teenagers?

I am writing this review after having provided them with multiple opportunities to fix things. What hurts the most is how much time I wasted and what it did to my confidence - I had to block their posts on social media. I constantly blamed myself for the lack of results, but now I know that this wasn't me, especially considering I was following through.

Their aim was that I should weigh around 45kg by Nov 2022 checkpoint. I was far from it. Let alone losing 1% a week, I barely lost 3% over a 6 months' stretch.

If you suffer from digestive problems or intolerances, this company is not for you as you may need more than just a generalised diet to cater to your needs.

I will not be refunded - I requested for it, but as with most British companies, you just know that it won't happen. Even if a monetary refund is made, it sucks that six months of my life were wasted and how horribly I felt about myself with feeling 'stuck' and not seeing results at the time, and then, instead of receiving a phone call to tackle the problem, I received article links of how to emotionally deal with the scale not moving.

I am not new to the whole healthy lifestyle - I have been doing this for the last 16 years. My temporary weight gain was a result of a few health problems / low vitamins, which were resolved but later left me with approx 12 extra kilos to shed off that I had gained.
I do not eat out, neither do I have a sweet tooth, so constantly receiving messages about habit building instead of calling me and addressing the real issues at hand was counterproductive too.

This is my honest feedback, and whilst I do apologise to anyone who may have been offended by it, I cannot sugarcoat nor be held responsible for the company's lack of performance. I am sure there are thousands of lives they have impacted positively, and I wish them well, but since mine had a negative impact, that is unfortunately all I have got to share. Had a different result been achieved, then a different feedback would have been posted today.

I wish RNT fitness all the very best moving forward. Definitely won't be returning.

Update:

Thank you for the response, Akash. I appreciate you taking the time to contact me after my review. To clarify: I do love the workouts. Emails were sent regarding intolerance tests in Jan'22 - you've seen screenshots.

24 June 2022
Unprompted review
RNT Fitness logo

Reply from RNT Fitness

Hey Heena,

We are sorry to hear that you had a negative experience with RNT, and we apologise for any inconvenience caused. We take all customer feedback seriously, and we would like to address your concerns regarding the lack of results and the feelings of lack of consideration for your health issues.

Firstly, we understand that you were unhappy with the communication you received from us. As an online company we strive to provide excellent customer service and understand that communication is a key part of this. I have personally read all communication we had via email, and am surprised to see your depth of disappointment as this was not reflected in your emails from January to April last year during your discussions with your coach. You said you were “loving the programme, felt well nourished, were seeing changes and some huge wins”. Our coach then didn’t hear from you.

Additionally, your email in June 2022 was not ignored. You sent an email requesting to cancel your subscription and letting us know that you will clear your outstanding balances (after multiple card failures for previous months), which we haven’t received. Our team responded promptly with no reply from yourself. On the examples here with the coaches and the subscription team, we are happy to provide you with the emails for reference.

Secondly, we are sorry to hear that you were not happy with the diet and exercise plan we provided. We take all health concerns seriously and make every effort to tailor our plans to the individual needs of our clients from the very start and will adjust accordingly with feedback from the client.

We have checked our records of your personal account, as well as all communication history, and were unaware that you suffered with IBS; although we did make a few changes which you were happy with and confirmed this via email. We understand that your health issues may have impacted your results and we apologise for any frustration this may have caused and we would have welcomed supporting you with this further (and potentially referring out accordingly).

Thirdly, we understand that you did not receive the desired results in the timeframe you were expecting. We appreciate that everyone is different and progress can vary from person to person. While we strive to achieve our clients’ goals, we understand that sometimes this may take longer than expected. As you have seen with your brother’s experience, we do get results and change people’s lives.

Lastly, we appreciate your feedback regarding our suitability for clients with gut health problems. We take our clients’ health very seriously and make every effort to tailor our plans to their individual needs. As mentioned above, we were unaware that you suffer with IBS so were not given the opportunity to advise on this. We will take your feedback on board and use it to improve our services in the future.

Thank you for taking the time to share your experience with us, I have personally made contact directly via WhatsApp and would like this to be made right for you as I really do feel that there has been some misunderstandings and it was an unpleasant surprise to read your review here.

Sincerely,
Akash Vaghela, RNT Fitness

Rated 5 out of 5 stars

A life changing experience

I know anyone can make a statement about "getting you into the shape of your life", but believe me, RNT if anything far exceeds this!!

There are many reasons we all put on weight and struggle, be it the stress of work-life balance, bad habits, poor health, and a ton of excuses as to why it won't work, but trust me, believe in the process!

Akash and his team are exceptional, and all for one reason or another have personally pushed the boundaries of what is possible in competing in many different disciplines, and all bring with them a wealth of knowledge, empathy and experience to share with the RNT'ers.

When you embark on your journey, you have a mass of information at your fingertips from short educational 4-5 min a day videos which are really enlightening, through to the twice-a-week live zoom calls where you can ask many questions and learn from others. These can sometimes be food ideas, training tips, shared wins to even restaurant choices around the globe from the overseas RNT'ers for when on vacation.

This is not a quick fix like the plans we have all tried before, this is a total rewiring educational proven process that I am truly loving being a part of and a community I wish to be involved with for many years to come.

For me personally, the rewiring took a couple of months to educate and change my views and triggers on unhealthy foods and snacks that have been there for many decades, which have now gone.

You will NOT be getting a low-calorie, high-cardio plan that anyone can give you for quick weight loss, which never fixes the bad habits and poor education your decisions are based on, and the old habits return with a vengeance!

I am sure for a lot of people the cost may be a bit overwhelming, but if you think of RNT like a lawyer, you want the best team in your corner to win your battle, and the very best lawyers do not come cheap as they have spent many years perfecting their skills to get you the win, well RNT is no different. You get what you pay for!

3 April 2023
Unprompted review
RNT Fitness logo

Reply from RNT Fitness

Thank you for sharing such a positive and detailed review of your RNT journey Rob. It really means a lot to us to hear that we deliver on our promise to transform your entire life.
Your journey was truly inspiring and seeing our members thrive really keeps us motivated in building the world's best transformation programme.

Rated 5 out of 5 stars

Best decision I ever made

I joined RNT in Jan 2021 and my transformation journey so far has been amazing. I was worried about joining at first because I am slightly older but the trainers have all been incredibly supportive. They have taught me to think differently so I feel differently about the choices I make day to day and all this has translated into looking healthier and feeling happier.

24 August 2021
Unprompted review
Rated 5 out of 5 stars

RNT fitness is a life changing event

RNT fitness is a life changing event. The guidance by the team makes it very simple and it gives you the tools to make changes for the rest of your life. The hardest part is making those changes to your own life which may be filled with bad habits and social influences. If you stick with the program you will be the best version of yourself physically and mentally.

23 August 2021
Unprompted review
Rated 5 out of 5 stars

Get into the Shape of life, for life!

RNT is simple, honest and an amazing place to learn about food and body!
- awesome team of experts
- great support system of people like ourselves
- simple technique (not ‘easy’)
- fun motivating people
- great education system for generational Heath

Overall am just so glad and thankful to have stumbled upon you! Thanks RNT for being there 🙏

23 August 2021
Unprompted review
Rated 5 out of 5 stars

RNT Life Changer

It's been an amazing experience, learning every day, adopting every day, trying new ways every day. RNT makes a new you.

25 May 2021
Unprompted review
Rated 5 out of 5 stars

RNT Game Changer

It's been an amazing experience lots to learn lots to understand and lots to discover. Been an amazing journey and definitely worth it if you want to make that change in your life.

25 May 2021
Unprompted review
Rated 5 out of 5 stars

Great program on simple principles

I have tried quite a few weight loss programs, but with RNT, I find it is different. It is based on basic logic/principles; you just need to follow it through. I am still going through my journey, and I can totally see how this would be transformational if you are willing to put in your part. I have a great coach who's guiding me through each week. Some weeks are better than others, and Sanjeeta (my coach) has motivated me to identify the root cause and move past obstacles.
It is expensive, but it is an investment. I paid a lot more on personal training, which has not yielded me the same benefits.
What makes RNT effective is how I am held accountable. There is continuous monitoring and coaching, which really helps.
Make no mistake, it is not a magic pill! You have to work for it.

24 May 2021
Unprompted review
Rated 5 out of 5 stars

Truly life changing!

If you’re looking for gimmicks and quick fixes then RNT definitely won’t be for you. These guys are highly trained, very knowledgeable and create plans to fit in with your life. The best part of all is that the team encourage and educate you so that you can be in the driving seat (post the initial fat loss phase) and steer your fitness journey in the direction you want to. My journey has been life changing both inside and out and I can’t recommend these guys highly enough!

13 March 2021
Unprompted review
Rated 5 out of 5 stars

RNT help transform my life

RNT help transform my life; not only physically but mentally too. The support you get from your coach and your fellow peers is amazing. You never feel alone on a tough journey. The great thing about it is whilst you see the results you have been wanting to achieve for a while, you also learn an immense amount of knowledge on nutrition and training, which is so valuable. You’ll often find online coaches focusing purely on results, at RNT, it’s much more than just that. Definitely recommend to all!

8 March 2021
Unprompted review
Rated 5 out of 5 stars

An amazing journey

The journey with RNT has been such a learning curve, it’s been great, I feel great and to be honest look great! It is a life time change and once you understand the concept it’s a no brainier. If you are considering RNT I would thoroughly recommend it.

23 November 2020
Unprompted review
Rated 5 out of 5 stars

This is the first time I have used a…

This is the first time I have used a fitness application and dieting programme. Was worth it all the way and have lost 15kg since April 2020. Highly recommend using RNT Fitness and great service/ programme designed by the coach.

23 November 2020
Unprompted review
Rated 5 out of 5 stars

There are no magic cures...

I joined RNT in march 2020 right before the lockdown started.
I have not set foot in a gym since but also, I have never been fitter or looked better in my entire life.
The plan is expensive, yes. But I see it as an investment in myself and my wellbeing.
I have paid for personal training sessions before, never got any added value outside of the hour I was physically with my trainer.
RNT give you tools and educate you to better manage your time and balance your life starting with managing your own body and your thoughts.
my advice to people out there, if you are going to do this, think very hard why you are doing it and make a commitment to yourself. there are no shortcuts and only hard work. the programme in itself is no miracle. just good old education, hard work and consistency. you have to do your part.

23 November 2020
Unprompted review
Rated 1 out of 5 stars

Not for me

Not for me. Expensive mistake. Don't sign up for more than a month at first. They no longer offer pauses and never offered refunds. Waste of money.

23 October 2020
Unprompted review
RNT Fitness logo

Reply from RNT Fitness

Hey Judi,

I am so sorry to hear that your experience with our company has not met your expectations.

I've reviewed the sequence of events during your journey here with RNT and saw that you were given 4 months of pause from April 1 to August 1, despite the fact that we've stated in our T&Cs that we advise against such action since a 'break' or a pause will delay your progress in your RNT Transformation Journey.

Remember, the RNT transformation journey is about lifestyle solutions, not stop and starts. We focus on implementing strategies put in place by your coach and discussing any issues that may have given cause to the suggestion of or request for a pause on the online coaching package. The key here is to be in control of any environment and situation you’re in and we'll help you get through anything that life throws at you.

We even have COVID-19 success stories that you can read here https://www.rntfitness.co.uk/successful-investing-rules-covid-19-success-stories-adapt-and-overcome/ to prove that we are well equipped to guide you regardless of a pandemic or lockdown.

While we'd love the opportunity to regain your trust, we understand how frustrated you must be. I am truly sorry this didn't work out for you. I wish you all the best in the future.

Rated 4 out of 5 stars

Life changing!

So i have been with RNT for about 9 months! I have no doubt that it works! I have been able to make massive changes with my lifestyle, choices and overall well being. I did find the initial part difficult to balance with my work and personal life but in a few weeks i was much better with my time management. The truth is that my coach is really amazing at letting the plan work around you. RNT can give you everything you need but only you can decide on how you will make it happen. I have no regrets on signing up! It is an investment in yourself and nothing can be better than that!

11 September 2020
Unprompted review
Rated 3 out of 5 stars

Customer experience focus needed

Unfortunately the RNT fitness approach did not work for me. I gave it a good 7 weeks but without any success at all.. That said, I do know a couple of people who are on the program and who are finding it to be very very successful.
This review is more about RNT and the way the business is managed..
We are truly in an unprecedented time with COVID-19 and customers in general are becoming much more discerning with how and where they spend their money. Customer experience has always been key but is becoming pivotal to businesses success. Especially in the services arena, customer experience will make or break companies. I’m a 20+ year customer experience business veteran and now consult with large companies across the globe. My experience in getting the RNT team to understand the experience I was having and how uncomfortable it was making me, and the stress I was going through, was very difficult. I did eventually get a refund but I felt like it was done begrudgingly. I have offered Akash time for a conversation so I can give him my candid input and feedback on what is and is not working with RNT from the customers perspective today. Unfortunately I have not yet heard back from him.
Please recognise that people are individuals and a cookie cutter approach doesn’t work for everybody. I understand that you have a methodology that you are following however maybe consider applying the 80/20 rule with having more flexibility to allow for individuals expectations and experience. My offer to speak with you 1:1 remains open.

9 September 2020
Unprompted review
RNT Fitness logo

Reply from RNT Fitness

Hey Seema, thank you for your review here.

I'm sorry it didn't work out for you with us here at RNT. I know you really wanted the plans to work for you, and that you mentioned to the team that you finally want something that works as you have seen the transformation progress with your family and friends.

We were really hell bent on making this work for you, hence why when you raised your concerns you had a meeting with three members of my team. Two of which are RNT clients first, and team members later.

RNT was actually founded on the basis that we absolutely abhor cookie cutter plans, so to hear feedback that mentions that we have that exact approach is heartbreaking. We are building an evolutionary phasic journey, which has no end. We advise all our clients to go against the cookie cutter approach before they join. RNT from day one, even before you join, is an educational experience and should be approached with a blank canvas.

Flexibility in the nutritional approach comes as you are educated more in the journey; it unfortunately cannot happen from day one of our method. All clients need that education built for them, wherever they have come from. Even medical doctors that we look after need to clean the palate of what they know; understand what works for their lifestyle and build on that as a foundation with their allocated coaches, the wider RNT community and self reflection. We therefore always ask for that trust in our method from the start. I know it's a difficult ask; especially as we're online, and also if you've come from a place where nothing has worked in the past.

You have to also leave what you know, as I mentioned already, and agree to requests that were asked of you. The CTP (cleaning the palate) rigidity was I think, from looking at all the communication and understanding the call you had with the team, the biggest issue, but it wasn't forever, it was just a phase. This is something we explained to you is to build that foundation and put you en route to getting flexibility later on in the journey.

The feeling of being uncomfortable is completely understandable, and we're always trying to build an environment for everyone. We try to educate our clients so that they feel safe and so you can be as open as possible with your coach and the wider family in general. Hence why also there were two women on the call with you.

In terms of how then the business is managed, it is based on the approach above, where it compliments the wider purpose of what we're trying to do.

I hope you understand my thoughts on the above. I'm more than happy to discuss this with you, but I had full faith in my team to help deliver this message to you as well. I hope also one day you'll reconsider joining us again, and that we can transform your life by using the power of the physical transformation you so want.

Rated 5 out of 5 stars

POWER OF TRANSFORMATION

I have been with RNT since January 2020, i joined during a very dark.phase in my life suffering from severe depression and anxiety. RNT has helped me overcome my depression and become the most confident woman. I never thought that fitness can have such a powerful effect on a person, my coach Shaneeta malik has gone above and beyond to help me become the confident woman I am today. Akash is very professional at what he does and most of all he cares about each client, checks up on them and helps each client with the journey. Akash is absolutely amazing at what he does and I cannot thank the RNT team enough. I am a stronger, fitter and most of all a confident woman. I would 100% recommend RNT to everyone.

30 August 2020
Unprompted review
Rated 5 out of 5 stars

My Jouney has changed me

I joined RNT after looking at the transformation of my sister and nephew it made me think that it's time to change as well as long term health reasons as well. RNT transformation isn't just a transformation but a journey that change your mindset and make you a different and better person. Akash & team and friendly, professional and always there to answer any questions. Your PT is your new friend as well your PT. Totally worth recommending. Keep up the good work

28 August 2020
Unprompted review
Rated 4 out of 5 stars

The Fitness Plan I Was Waiting For!

After trying many fads and "quick fix" diets, I finally found the perfect diet program for me. A few of my family members joined RNT last year and had amazing results, which pushed me to finally sign up in January 2020. I have been doing it for over 6 months so far and I have seen a transformation. Akash and Ivan have been extremely supportive and motivating as weight loss has always been a struggle for me. I highly recommend being apart of the RNT Family!

27 August 2020
Unprompted review
Rated 5 out of 5 stars

A very effective transformation…

A very effective transformation programme.

Being completely new to fitness programmes prior to RNT I was impressed by the volume and quality of the supporting material, particularly the very attentive personal coach I was ascribed.

There is genuine care in this programme. Care for your physical results, care for your emotional journey, care for mental well being. It was a surprisingly deeper product than the dry meal plans and military workouts I expected.

The check-ins I found to be a little laborious and for me time consuming. But this was only so RNT can deliver a bespoke programme for you.

Whilst I may not renew, this is only because I feel the programme has taught me enough to maintain by myself a much healthier lifestyle - in being more aware and appreciative of my food and movement, and acquiring the discipline and tools to take control over my body like never before.

Testament to an effective programme, excellently delivered.

14 July 2020
Unprompted review

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