I have purchase their squidgy pets and…
I have purchase their squidgy pets and my son have a severe allergic reaction which he ended up in hospital their toys are not safe
12 April 2026
Unprompted review
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Donkey (Dodgy) Derby.
A immediate response via an automated email that speaks volumes, clearly they know they sell tat and expect a range of issues regarding the toys they sell.
The email I sent them at 11:22
Purchased this for our grandchildren, why did we decide to disappoint them on Christmas Day!
A complete lack of any real instructions on how the betting system works, how winnings work, how much money players start with… it’s like it was written by a child.
Then the game itself:
Race one order 5, 4, 6, 2, 3, 1.
Race two order 5, 4, 6, 2, 3, 1.
Race three order 5, 4, 6, 2, 3, 1.
Detect a pattern?
We adults decided to test it a further 4 or 5 times moving the pieces randomly between tracks, the order each time, yep 5, 4, 6, 2, 3, 1.
How upsetting for young children on Christmas Day.
The response at, would you believe, 11:22
Thank you for reaching out to us regarding your recent product concern. We appreciate you taking the time to bring this matter to our attention.
Based on the nature of your inquiry, we kindly ask that you direct your inquiry to the retailer from whom you purchased the product. They are equipped to assist you with the following and the type of concerns related to :
• Missing pieces (e.g., jigsaws)
• Missing parts
• Missing instructions
• Item doesn’t work
• Insufficient contents (e.g., not enough sand for bottles)
• Incorrect contents
• Broken parts
Please reach out to the retailer directly for a swift resolution. They will be more than happy to facilitate an exchange or address any discrepancies with your purchase.
25 December 2025
Unprompted review
Missing parts? No help
I contacted the listed support email about missing parts and received an automatic reply that only the retailer that I purchased the product from could help.
This isn't acceptable service. I will not be buying again from this business.
6 July 2024
Unprompted review
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