I am very pleased with the bathroom renovation. Lisa was extremely helpful with the design and handled all the admin side of the project with great efficiency. She has very good customer service skill... See more
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Absolutely over the moon with my new bathroom from Ripples! From start to finish, everything was handled professionally and to a really high standard. The attention to detail is spot on — the tili... See more
From visit to showrooms we were given plenty time to discuss & choose type of bathroom that I as an 80+ needed for safe yet up to date bathroom, they started early each morning & finished total re... See more
Company replied
Everything was terrific. From the initial bathroom design, to quality of products, to value for money, to patience with our questions and immediate response to any (minor) issues. We’re thrilled with... See more
Company replied
Company details
Written by the company
Experts in bespoke bathroom design, with showrooms nationwide.
Contact info
United Kingdom
- info@ripples.ltd.uk
- www.ripplesbathrooms.com
Replied to 100% of negative reviews
Typically replies within 48 hours
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Brilliant design and customer service
We designed and ordered our bathroom through the London showroom in NW3. The whole process was stress free and we are so happy with the installed bathroom. We were looked after brilliantly by Joanne, who listened to us thoroughly and came up with a design which was exactly how we wanted it. The communication was faultless throughout the process. Would not hesitate to recommend and will be using them again.

Reply from Ripples
Inspiring Design and Excellent Service
We worked closely with Jo to redesign and install a new 2nd bathroom. Like everyone else (I am sure), we wanted a 'designer' bathroom on a moderate budget. Jo listened and, sticking to our budget, made excellent recommendations where we could save and where we should spend a little extra. We came in (more or less) on budget and were over the moon with the end result.
Jo was always available - pre-sale, design, install and post-sale. Ripples works closely with an expert contractor and it's clear they have a very good working relationhsip. The project finished on schedule and the workmanship was 10/10.
I have no hestitation recommending their services. We will be using them again.

Reply from Ripples
Ripples is the most professional…
Ripples is the most professional bathroom shop in the NW London area. Lisa looked after me and really made a huge effort to find what I was looking for. Ripples is an excellent local company that I would highly recommend. Their service and after-service are great.
Their knowledge about both product and design is to be admired.
Not necessarily the cheapest but definitely the best!

Reply from Ripples
Beautiful showroom
Beautiful showroom in Southport, well worth a visit. Warm welcome by the owners.

Reply from Ripples
I would 100% recommend Ripples of…
I would 100% recommend Ripples of Southport .
From the date of ordering to delivery , they kept me updated .
A very professional service , friendly and helpful staff . I wouldn’t hesitate to have a bathroom from them again . Mrs L Williams Southport

Reply from Ripples
Ripples, Belsize Park
Recently worked with Joanne at Ripples, Belsize Park and had a brilliant experience. Collaborative, helpful, experienced and passionate. Would absolutely recommend.

Reply from Ripples
RIPPLES WOKINGHAM
RIPPLES WOKINGHAM
Do not be fooled that you are getting the complete package as despite telling you who to use and booking installation they are nothing more than a glorified B&Q!
Installation was a nightmare, damage to property, lots of extras despite a survey being done. One year on we have ceilings that have come down and black mould where installation has not been done correctly and it is leaking. No one will take ownership! Now having to instigate legal proceedings.

Reply from Ripples
Highly recommend
Delivery and installation were quick and customer service excellent throughout the entire process. Ross’s collaborative approach to the design and his attention to detail resulted in a bathroom that exceeded expectations.

Reply from Ripples
Great experience with Ripples…
Great experience with Ripples Chelmsford. Ross and his team done an amazing job on our bathroom and took the stress out of everything. Highly recommended.

Reply from Ripples
New Bathroom in Belsize Park
I worked with Joanne at the London Showroom and couldn't be happier. Very responsive, customized, and client-focused service. Timely and flexible. They managed the process from start to finish and I'm very pleased with the final result.

Reply from Ripples
From visit to showrooms we were given…
From visit to showrooms we were given plenty time to discuss & choose type of bathroom that I as an 80+ needed for safe yet up to date bathroom, they started early each morning & finished total renovation in one week
Eddie was so good , wonderful worker ,helpful & respectful in every way ,
I love my new bathroom, I would recommend
Monica

Reply from Ripples
Very helpful and always helpful
Very helpful and always helpful - ready to answer any queries and was very hands on in coming round to check on the progress made with my new bathroom. Very happy with the end result.

Reply from Ripples
Highly Recommend Ripples London
Our experience with Ripples London has been incredible. We tried a number of places but only Ripples could design our perfect bathroom. This was mainly due to Jo who listened to what we needed, gave us great ideas and created a fantastic bathroom. Ripples were also very understanding when our project was delayed. I’ve personally recommended them to a couple of friends already.

Reply from Ripples
well done Ripples
Ripples Knowle did a complete of the en suite and the end result is excellent far better than ever imagined. The staff are polite and professional and the workmanship exceeds expectations.
I would not hesitate to recommend and plan using their services for the main bathroom

Reply from Ripples
Feel free for anyone to contact me…
Feel free for anyone to contact me directly to get the truth and facts about how shockingly bad this RIPPLES Wokingham company is, their installation businesses and their responses to issues. 18 months on and no working main bathroom, over £10's of £'000s in DAMAGE to our house, complete rip out and start again required, taking literally no responsibility for it and some brilliantly shocking emails from both them and V&M Arrol Ltd the implementation company Ripples provided (who are in the process of being struck off by companies house and pending an HMRC investigation as well). We will let the insurers and the lawyers argue this one out whilst we find someone competent to start again. Save yourself time, hassle and money. AVOID like the plague. If there was minus Stars available they would clean up! :-)

Reply from Ripples
Helen at Ripples in Chichester has been…
Helen at Ripples in Chichester has been unbelievably helpful throughout the whole process of updating our bathrooms. She has helped with the design, delivered the products to my door and has supported the installation. Nothing is too much trouble and the products really are excellent quality.
I wish I’d gone to Ripples sooner and not wasted so much time with other high street bathroom stores that just didn’t come up with what I needed.
Helen really does give a truly personal service and I will certainly use Ripples again.

Reply from Ripples
Ripples Chichester
We are delighted with our new bathroom designed by Helen at Ripples Chichester. She transformed the layout in a way we never would have thought of to create something visually stunning and which maximized the use of space. She was helpful and responsive throughout the process, and the fitters were professional, efficient and friendly. I would highly recommend Ripples to anyone considering a new bathroom.

Reply from Ripples
Ripples Chichester
Both Helen and Derek at Ripples in Chichester were excellent in both designing and assisting us in our three bathroom renovation projects. Both also went the extra mile in personally delivering products even though we are located some distance away from the showroom.
We are delighted with the quality of items supplied and would have no hesitation in recommending Ripples of Chichester to others.

Reply from Ripples
Ripples Chichester - great service
Brilliant service from Ripples in Chichester. Helen was really helpful and gave excellent ideas in presentation for bathroom and ensuite.
She worked well with our plumber and with the company that we purchased vanity unit from .

Reply from Ripples
We had an excellent experience with…
We had an excellent experience with Lisa at Ripples and the team at Barnes Installation. They refitted two wet rooms in our home. The team were helpful and worked well. Lisa planned and ordered everything on time and the bathrooms look great and work really well.

Reply from Ripples
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