Fantastic customer service. We made an order online and by accident one item was missing. I can only imagine this was down to it being the Christmas period and so many orders going out. We emailed an... See more
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Custom pro stunt scooter shop – With our custom-made scooters you can stand out from the crowd, with parts manufactured by leading brands like MGP, District, Phoenix, Addict, Apex, Blunt, Lucky and many more. Customise your pro scooter today.
Contact info
United Kingdom
- www.rippedknees.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 27% of negative reviews
Typically replies within 24 hours
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Purchased a Christmas gift
Purchased a Christmas gift, it was returned for an exchange of size only. Owner had to be chased for resolution, to then find out a smaller size was not available. It is now 3 months down the line and still waiting for the refund that was supposedly offered in January. Shocking company to deal with.
Slow delivery
Everything was great but it toock a while to come as it said it would arrive in 2-5 days but turned out it toock 6 days instead.other than that its a very good company and would recommend 👍🏼

Reply from Ripped Knees
Saw this place online
Saw this place online, realised it was local and called in to ask about inline boot sizing, spoke to Barry who is very friendly and knowledgeable. I tried a pair on, perfect fit as per his recommendation, a quick try out and then ordered in the colour I wanted, perfect from start to finish!

Reply from Ripped Knees
Great service on parts
Great service on parts, I have bought a couple of things from them and always found them great.

Reply from Ripped Knees
Great value and quick shipping.
Great value and quick shipping.
Kept me up to date on shipping.
Would definitely recommend.

Reply from Ripped Knees

Reply from Ripped Knees
Excellent Customer Relations
My son is totally new to customising scooters and he ordered the wrong fitting parts. Barry and the team were absolutely brilliant throughout the returns process and patiently spending the time needed to help explain all the components to ensure he got that perfect scooter. its this attention to detail that will see us 100% return. (they even built some of it for him to go that extra mile!)
Excellent customer service
Visited the Ripped Knees store today, for some Impact Shorts and picked up precisely what I needed with the aid of the owner who was very keen to help. Excellent customer service and able to arrange a Klarna payment in store which was a big help. Very happy and would shop there again.
Great customer service
Barry at Ripped Knees was so helpful and quick to respond when I ordered the wrong size helmet, he explained the returns process and organised free shipping for the replacement
Amazing through out
Amazing through out, excellent customer services, couldn’t be happier with their help!
Great customer experience.
Great product with competitive pricing.
Great customer service response outstanding responding to queries /order processing.
Met targets and encourages ongoing buisness
Amazing customer service
Amazing customer service, quick response when I wanted to change my order for a scooter for my son and made the change with zero issues. Could not fault this company.
Great experience all round
Great experience all round. I bought a Dryrobe which was a great price. The service was exceptional. I had a query so emailed and spoke to Barry who was incredibly helpful. He ensured I got my order the next day. Really impressed. Thanks Annette
Great competitive price and really…
Great competitive price and really helpful, responsive customer service when I asked if I could get delivery in time for my son's birthday. Would definitely order from Ripped Knees again. Thank you!
Delivery time not as promised
I placed on order for a dryrobe to keep me cosy for dog walking, expected delivery to be within 2 to 5 days. It finally arrived. Unfortunately , it took 10 days.
I was expecting to get it within the next 5 days at least being used to next day or 2 day deliveries from companies I deal with regularly , I never had to wait 10 days. With insight I should have used Amazon instead.
Spot on service
Spot on service, great advice and really friendly support all the way through. Couldn't fault them.
What can I say good service as got told…
What can I say good service as got told 90 percent get wrong size they double check before sending out they was right by far got email explaining all this doubled checked and they was right as I buy for a present 10 out 10 from me thanks again
Absolutely fantastic customer service…
Absolutely fantastic customer service throughout, highly recommend! Thanks to Barry for all your help.
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