Ripped Knees Reviews 

456
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 150 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times and top-notch product quality, noting that items arrive securely packaged and ready for use. Many people also deeply appreciate the remarkably helpful staff who provide prompt, friendly support when managing custom orders and answering sizing questions. Some people were dissatisfied with occasional delivery delays, reporting that shipments took significantly longer than initially expected to arrive at their doors. A few consumers additionally mentioned frustrating experiences involving missing items within their packages or unhelpful communication from support agents regarding delays.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, noting items are brilliant, amazing, and fantastic.... See more

Delivery service

Consumers find delivery_service to be positive, highlighting fast shipping times and items arriving within a... See more

Order

Customers consistently note positive experiences with order processes, highlighting easy-to-use websites and... See more

Service

Reviewers mention positive feedback about service, highlighting fast shipping and helpful communication.... See more

Customer service

Users describe positive interactions with customer_service, highlighting quick responses and helpful advice... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic customer service. We made an order online and by accident one item was missing. I can only imagine this was down to it being the Christmas period and so many orders going out. We emailed an... See more

Rated 5 out of 5 stars

Went in with my two boys to get some advice on anew scooter for stunts. Barry couldn’t have been more helpful, handling multiple questions from my very enthusiastic 7 year old. A really great shopping... See more

Rated 5 out of 5 stars

I honestly could not recommend this company enough, I've ordered items online and in store for my two sons. Very competitive prices and the customer services is second to none. I was chatting to... See more

Rated 5 out of 5 stars

What a brilliant company! Ordered a scooter in the wrong size and they were fantastic at helping me change my order. Brilliant, quick communication that really helped solve the problem before the init... See more


Company details

  1. Events & Entertainment

Information provided by various external sources

Custom pro stunt scooter shop – With our custom-made scooters you can stand out from the crowd, with parts manufactured by leading brands like MGP, District, Phoenix, Addict, Apex, Blunt, Lucky and many more. Customise your pro scooter today.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

456 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 27% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(456)

147 reviews in the last 12 months

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Rated 5 out of 5 stars

The team at Ripped Knees go above and…

The team at Ripped Knees go above and beyond.

My son ordered totally the wrong part, the team were happy to help, get the right part for his scooter.
Can't tell you how quickly I got a response.

Cheers guys.

9 June 2025
Unprompted review
Rated 5 out of 5 stars

Amazing Customer Service!

RK have amazing customer service, I would highly recommend and certainly use again. I have used them several times now, but this time I needed their expert knowledge to prevent me randomly ordering expensive unnecessary parts. They very quickly responded to my email, nothing was too much bother, and they certainly know what they are on about. Thank you RK

4 June 2025
Unprompted review
Rated 5 out of 5 stars

The best service!!!

The prices are really competitive and the product are high quality!!
I had an issue with my delivery, which was sorted out super quickly, and they went abov and beyond to make sure it was sorted and correct 👍
Truly excellent service!

2 June 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service!

After being let down badly by another scooter supplier for my son’s 12th birthday I spoke with Barry at ripped knees and he totally restored my faith! I ordered the custom scooter and Barry kept me informed and delivered the scooter on time and although this was now a week after my son’s birthday it was a brilliant service and extremely helpful. I would highly recommend ripped knees thanks again

16 May 2025
Unprompted review
Rated 5 out of 5 stars

Best customer service

Best customer service, ripped knees went over and above to help us with our order when we were let down by another supplier. Barry at ripped knees responded to each email very quickly and provided accurate information in relation to our order status, customer service was next level. We have certainly found our forever supplier for our future scooter mad sons’ skate obsession purchases! Very grateful!

23 May 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant shop and top notch…

Absolutely brilliant shop and top notch customer service. We purchased two Ethic Stunt scooters and even though they were in process of move they couldn’t do enough to help. Kids delighted with quality purchase.

30 May 2025
Unprompted review
Rated 5 out of 5 stars

fantastic

So
after a huge let down from skate hut , contacted these guys :) and wish i’d gone here first . Quick to
respond empathetic of the situation skate hut had left me in . Said they will get this order out latest monday :) for my son and added a free gift to make him smile after being let down so bad . Thanks guys we await the order and i hope now im going to have one happy boy . :)

30 May 2025
Unprompted review
Rated 5 out of 5 stars

Superb store - great item, competitive pricing and outstanding service

I ordered a Dryrobe and had it delivered to store for collection. Barry was incredibly helpful and even allowed me to collect when most convenient for me. He also checked that the size I'd ordered was right size for the recipient (so as not to order the wrong size and risk a delay). A great business and I would recommend to anyone wanting scooters, skateboards, clothing or accessories. Fantastic service.

27 May 2025
Unprompted review
Rated 5 out of 5 stars

Ordered a few times now

Ordered a few times now, never had any problems and always delivered when agreed,ordered next day and arrived next day,products are top quality aswel,will deffo order again,in fact just put another order in 5 minutes before this review

25 May 2025
Unprompted review
Rated 5 out of 5 stars

Offered next day delivery for no extra…

Offered next day delivery for no extra charge to make t in time for my daughters birthday,
Kept to the word and came the following day.
Amazing customer service with quick and helpful replies helping with the correct sizing for a scooter .
Thanks alot, great scooter

22 May 2025
Unprompted review
Rated 5 out of 5 stars

Black Dryrobe seat covers

I searched the internet for some black Dryrobe seat covers for my Campervan and ripped knees was the best price I could find. I placed the order and the whole experience was good from placing the order to receiving it very quickly. Very happy and I would certainly use them again.

30 April 2025
Unprompted review
Rated 5 out of 5 stars

I ordered something in error

I ordered something in error, totally my fault. Ripped Knees have been amazing and refunded my money without any fuss. I will definitely use them again when ordering something I do need.

20 May 2025
Unprompted review

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