rijo42 Reviews 

As a small business, it can be tough making big money decisions - Micheal made this easy for us. Talked for months about how we wanted it, what exactly we needed, even though I hadn’t made a payment, gave me plenty of time.

Then bought it due to such brilliant customer care & so excited for our new machine, which sounds like a beast.

They say they will take good care, and I fully believe them, as that’s what they’ve shown so far.

Great stuff, will be buying plenty of machines in the future.

These guys just make too many mistakes and when you phone up with an issue, they don’t understand that ‘your’ business is ‘your’ lively hood.

Most of the guys I have spoken to just care about working their shift and getting home.

Delivery of the machine, installed but bits missing so they were sent next day, so they guy installing couldn’t do a test or show how it worked.

Had an issue on day before opening weekend. Advised that they would send someone after the weekend, as if I hadn’t promoted the big opening of my life savings for the shop

Multiple late deliveries leading to me having to get extra stock from other suppliers (they always blame delivery firm and never refund the £7.99 you have paid for delivery)

Ringing the helpline after 4pm, you get someone driving, saying they will send email to escalate when they get home, even if the issue could close your shop due to technical issues with machine or undelivered stock

Appalling from the miss sold sales to the people given to deal with your requests. If you have a busy coffee shop, go elsewhere as these guys can’t cope with people or getting things right.

Dan Wells came and gave us a full demonstration of the machine, explained clearly its functions and the upkeep it requires. Since having the machine installed in our barbershop it’s been a massive hit with our customers and has even increased our product sales due to it being situated within our retail space. Overall we’re very happy with Dan and Rijo as a whole

Absolutely fantastic service from a fantastic man

Proper machine and good coffee, come in style. Easy to operate and clean. Area manager dan was brilliant from beginning to finish. Also give us free stands. Customer like it too, it brings our showroom standard high! Well recommended!

Fantastic customer service, coffee tastes amazing, no issues with the machine. Our local account manager Dan W popped in today to make sure everything is working well, always going that extra mile 5*

We have had Rijo installed in our business for the last 7 years. Reliable, great product and works well in convenience. Had the pleasure of dealing with Shaun Gibbs who delivers on his word. Reliable, punctual and gives us the best deal.

From point of call helped with issue and called out within 24 hours.
Sam is always on hand if anything needed and very helpful.
Great products

Highly recommend brand with amazing after care customer service. We wouldn’t go anywhere else for our office refreshment service partner.

Rijo Coffee - Amazing service from their sales & customer service teams. What ever the question is, they are always helpful. I’ve professionally used Rijo for over 10 years in the Leisure sector. Product feedback is excellent. I highly recommend Rijo 42.

Great experience with getting our coffee machine, from sales to install and aftercare . The whole team are great friendly and easy to talk too.
The machines are easy to use , coffee is great tasting and our customers like it

We love our new Rijo coffee machine and our rep, Shaun, has been super helpful and informative throughout the process :)

We've had a great experience of getting our Rijo machine installed at our school. Our sales rep was Shaun Gibbs, who was excellent throughout - even when we were having issues with the payment processing company! The staff love it, and we were very impressed with the super-fast installation! Very prompt replies to emails and excellent service helped make the whole process run smoothly.

We wanted a coffee machine for our Business Centre, so we set about bringing in a few companies to give us demonstrations of what they had to offer. Rijo42 was the outstanding choice!!

Their representative, Steve Robinson, made it so easy to choose Rijo42. He brought the coffee machine into our Centre, set it up and by the end of his demonstration, there was no doubt that their coffee machine was the one for us!!

Steve asked all the right questions about our needs as a Business Centre. He was then able to recommend the right machine for our building and tenants. Our tenants were able to have a taste of the coffee, hot chocolate etc., on the day and together with Steve's knowledge and the quality of the drinks, we were able to make the right choice for our business. Steve was with us all the way to help us make the right decision.

If you are looking for a coffee machine for your business, then look no further than Rijo42. Our machine is now installed and our tenants are very happy with the choice we have made. The after service is great too. Steve is just on the end of the phone to answer any questions you may have and to offer any practical help you may need. I can highly recommend Rijo42 and their representative, Steve Robinson.

Just purchased a new machine from Rijo, thanks to Shawn we recieved it within a few days , he was very helpful and efficient 🙂

We have just got a machine from rijo42 for our new coffee shop and play. It all started when the rep Shaun Gibbs who came to see us, his thoroughness, knowledge and advice made us feel at ease and we knew we were in the right hands. Since the machine has been installed, we have had so many compliments on the quality of our coffee. We are using Tunki blend. It's incredible. The aftercare from Shaun has been great too, popping in to see us and making sure everything is spot on. What a great start to our relationship with rijo42. I couldn't recommend Shaun and the team at rijo42 enough

Fraud Company avoid .Misleading salesmen.
Verbally they will tell you something different about the deal and when you agree to it they will send a contract from 3rd party company. Where there are hidden charges. We signed the contract by assuming that it contains the information and deal which was given by sales rep.
I can relate to other customers who wrote a review here how they were mislead verbally into a sale.I can see that we were not the only one who were told that we can return machine and close the account. We agree to have a coffee machine for our store. We were told that I we don’t make enough sales of coffee we can return the machine . But now we find out that it’s a lease . Even you sell your business or close down you still have to pay about £15000 for a coffee machine which costs £6000. We were not told about the yearly admin charge by the sales rep. We were not told that it’s not Rijo you are signing contract with. It’s third party called BNP something.

Regarding the free service they agree to give you for three years ours was cancelled after few months after getting the machine because we were not buying stuff.

Pay for what you get, after 5 years and 2 different suppliers Leodis and Lavazza I have finally found the right supplier for my businesses.

Quick delivery, no minimum orders and an actual coffee machine that can make more than 5 drinks without breaking.

I would like to say a thank you to Mr Hal and the engineers Dan and Gavin they have all been extremely honest, helpful and supportive throughout my 2 installations this year.

Was amazing , from the start when Michael came to do the demo to having it installed!
Gone down a storm !

Amazing customer service from Youssef at Rijo 42, he went above and beyond to look after me through a complicated process, making me feel totally supported and valued. Can't recommend enough! And the coffee is amazing too!