I visited Tunbridge Wells shop on a Thursday afternoon with a 4 1/2 year old tv. Spoke with Lewis who verified my 6 year warranty & immediately arranged for the tv to go to the workshop. The following... See more
Company replied
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I visited Tunbridge Wells shop on a Thursday afternoon with a 4 1/2 year old tv. Spoke with Lewis who verified my 6 year warranty & immediately arranged for the tv to go to the workshop. The following... See more
Company replied
I phoned up on the way to Richer Sounds Tunbridge Wells to order a tv, the chap I spoke to was very helpful, and said he would put a reserved sticker on it, I arrived 25 minutes later, room to park,... See more
Company replied
I have always used Richer Sounds for years, going back to the old Sevenoaks branch days!! Always great service, knowledgeable staff who are incredibly helpful. Great prices, and many thanks to Ja... See more
Company replied
Joe was extremely knowledgeable about the products we were looking at and that made the final choice of TV much easier. I have bought from Richer Sounds since the time when the y only had one shop o... See more
Company replied
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
18 St Johns Road, TN4 9NT, Tunbridge Wells, United Kingdom
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Callum understood what I wanted from the outset and what constraints there were.

Reply from Richer Sounds - Tunbridge Wells
Have used Richer Sounds in the past for buying electronic equipment and have been very satisfied with their speed of service. My latest purchase, a Sony 8 TV was also dispatched very quickly by an excellent delivery service.

Reply from Richer Sounds - Tunbridge Wells
The guys at the Tunbridge Wells branch were very helpful in making my mind up about which TV to buy, very knowledgeable in the products they were selling and would highly recommend anybody to use this branch thanks again

Reply from Richer Sounds - Tunbridge Wells
Excellent customer focus, value and quality! I’ve never used Richer Sounds before, but I certainly will be in future. I bought all the kit from them to set up a home cinema system which required them helping me a lot to get things right. Their customer service is exemplary across all staff I spoke to. The products were of high quality and priced extremely competitively. Nothing was too much trouble and they supported me way above and beyond what I’ve come to expect these days! Top marks Richer Sounds. Use this company, you won’t regret it!

Reply from Richer Sounds - Tunbridge Wells
Brilliant knowledge and advise service as it should be rare these days!! very pleasant experience and great tv

Reply from Richer Sounds - Tunbridge Wells
We were looking to purchase a new system with streaming function and quality speakers. We were given individual attention at a level that we could understand and so much time too. We made a purchase, the goods were with us the following day and a quick phone call answered a couple of questions we had regarding setup.
We are now enjoying the new system which is everything we hoped for and more!

Reply from Richer Sounds - Tunbridge Wells
we recently bought projector from royal tunbridge wells store. very good experience fantastic staff there giving true and honest advise.
thanks alot

Reply from Richer Sounds - Tunbridge Wells

Reply from Richer Sounds - Tunbridge Wells
The sales representative was amazing. His name was Joseph (Joe) and this was at the Tunbridge Wells store. He was helpful and explained everything with precise detail and really helped me decide what I wanted. I don't think I've ever had a better sales experience in my life. My opinion of richer sounds massively increased after this experience and I ended up placing an order thanks to Joe. He was amazing.
Excellent help in the store and top delivery service

Reply from Richer Sounds - Tunbridge Wells
I have always had good service with Richer Sounds. The staff, service, ordering and collecting my television, went smoothly, without a hitch.

Reply from Richer Sounds - Tunbridge Wells
Great telephone staff, very helpful, great price and free delivery and 6 year warranty. Excellent interaction from start to finish

Reply from Richer Sounds - Tunbridge Wells

Reply from Richer Sounds - Tunbridge Wells

Reply from Richer Sounds - Tunbridge Wells
The ordering process is so quick to use and delivery is super fast.
Went to pay and found my TV, soundbar & subwoofer were £100 less than I was expecting (can't remember why), and the TV was already advertised at a much reduced price. I've been buying from Richer Sounds on and off since the early 90s, and I always get good, unhurried, no nonsense service.

Reply from Richer Sounds - Tunbridge Wells
Reviewed by Glenn. Purchased a Denon RCD 12, Dali Oberon 1 and Soundstyle Z2 speaker stands after a demo of the above system and other speakers. Thank you Calum for your help with the demo and technical advice.
Had the system up and running now for just under two weeks glad I chose the Oberon 1 over the Spektor 2, sound is excellent.
Thanks to the team at Tunbridge Wells Calum, Dean for sorting the speaker cables and Joe for all their help and great customer service. Will definitely return for any further tech

Reply from Richer Sounds - Tunbridge Wells
Good welcome, Calum had excellent product knowledge, gave good customer service and all we wanted was in stock and available purchase.

Reply from Richer Sounds - Tunbridge Wells
Pre ordered a TV. Good communication, friendly and helpful staff throughout. Very happy with follow up questions being answered. Would highly recommend.

Reply from Richer Sounds - Tunbridge Wells
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