Richer Sounds - Sheffield Reviews 

Popped into their Sheffield store after phoning to see if they had the speakers I wanted setup, they didn’t but assured me they would have them ready for me when I came in next day.
Very happy with the demo and help I got in store. Ended up ordering with them for home delivery so I could get the colour I wanted which was delivered quickly and easily.
Nice to see shops and their online presence integrate so easily; and the demo and instore experience was excellent.

Contacted the Sheffield store online to enquire about a specific product. Response was prompt & thorough, resulting in the purchase of my new tv. The whole transaction was conducted via electronic means, but the whole process felt personal.

After placing an order I was nervous about a detail I missed. When calling, they were extremely helpful, explained the issue, prepared me for my delivery, and everything went perfectly. Have my order now and everything was smooth!

Knowledgeable and helpful and took the time to demo the soundbar
Gave great service overall and free delivery on time
Would always go to RicherSounds for expertise and support and service

Process very easy from ordering to delivery I'm disabled so very helpful website items features well explained on website setup straight forward 👍👍👍

I have been using RICHER SOUNDS for years and received very good service always. About 20 years ago I purchased a cd player which had a faulty connection. I returned to the store and was given another cd player. About I year later I came in the store to purchase some blank cassette tapes. The sale staff asked me if my cd player was ok I was very impressed he remembered me from a year ago. I always tell my family and friends of the good service you give. Ian longden

Staff were friendly and provided unbiased opinions, allowing me to come away with the right pair of headphones for me.

Good advice given re speakers for music centre.
Fyne speakers purchased and great sound quality.

rapid response to email
good price
last product reserved by email for next day pick up
further reduction applied in shop at pick up

Thanks Ollie and Geoff

Excellent customer service. Dealing with a shop that knows everything about the products they sell is brilliant. Any problems are sorted out. Would recommend to everyone

Very happy with my Richer Sounds - Sheffield purchase.
Great value on a clearance item in great condition. Stuart provided a helpful,friendly and prompt service throughout the process from enquiry to payment and despatch.
Thank you Richer Sounds Sheffield!

From the first contact with the store, to the delivery at my home. It was seamless. I was dealt with professionally and courteously. It is so refreshing dealing with someone who is willing to take the time to make buying a product enjoyable. This is not the first time I have dealt with Richer Sounds, and it won’t be the last. I would recommend this company to anyone.

Needed a bit of update to my home system. Perfect advice delivered in a non patronising way. Thank you. Product seems fine and I am enjoying updated features.

Friendly and very helpful from David at Sheffield. Tested my system and analysed the fault then gave fair advice about replacing the amp. Grateful for that level of customer service.

Product and delivery were as good as can be expected. I needed to speak with the Richer Sounds team and they listened and were most helpful. I thoroughly recommend their service.

Excellent staff members, good knowledge of products, great pricing structure. Remarkable warranty compared to other shops. Fantastic experience all round.

Decided on click and collect at local store,staff were so helpful and knowledgeable, couldn't recommend enough.

Excellent at helping me to understand my precise requirements. I will definitely be back and would recommend to family and friends.

The whole process was easy from start to finish. Staff are knowledgeable and helpful.

We needed advice for a 65"TV purchase that would give us the best picture and sound available for the price we could afford.Thankfully Olli researched an excellent TV for us which we purchased. Many Thanks for your time and patience a good delivery service and a great experience.😊