Very efficient and friendly staff as usual. Really glad that I had taken out Richer Sounds extended warranty as the unit proved to be beyond repair and I received full reimbursement of purchase price... See more
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Very efficient and friendly staff as usual. Really glad that I had taken out Richer Sounds extended warranty as the unit proved to be beyond repair and I received full reimbursement of purchase price... See more
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On receiving my items after a seamless purchase I was left in the dark somewhat with the poor instructions from the manufacturer. Not Richer Sounds fault, however frustration got the better of me and... See more
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Wanted a new TV and after a lot of research settled on a Loewe 48" Stellar. Very few places offer this make of TV so visited Richer Sounds in Nottingham. Firstly, free parking around the back of the... See more
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I have used Richer Sounds (Nottingham) for around 20 years or more. I keep coming back because throughout this time, they have consistently provided a trustworthy and reliable service, long product wa... See more
Company replied
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
108 Mansfield Road, NG1 3HD, Nottingham, United Kingdom
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Fantastic service from the team at Nottingham. From start to finish they couldn’t do enough. 4 stars awarded purely on the basis that the installation contractor they recommended has be a huge let down and that they should have engaged with the Richer Sounds specialist team on my project from the start; otherwise it would have been a 5 star review and the fourth star is purely for Tim from the specialist team for being SO BRILLIANT!
I’ve had several issues with the installation contractor (Virtuoso AV) and this has left a bad taste from an overall good experience.

Reply from Richer Sounds - Nottingham
They where so helpful nothingn was to much very good service

Reply from Richer Sounds - Nottingham
I was feeling quite lost, trying to find the right setup for an old turntable that I'd been given by a relative. The abundance of choice and information on the Internet can be overwhelming for me, so I went for some in-person advice.
On my first visit into Richer Sounds, I was given clear, simple advice for what to look for. There wasn't any pressure to buy and I was given plenty of patience to ask any questions I had about the potential set up.
Afterwards, I found a model of speakers for a reasonable price that was luckily in stock at Richer Sounds. I booked in for a test with these speakers and a budget friendly pre-amp (chosen by the shop staff). When I next visited, I was brought into a separate room where I could test my turntable from home connected to the new speakers and pre-amp. I was very happy with the sound quality and decided to purchase the whole set up.
I'd certainly recommend Richer Sounds to those looking for anything hi-fi or TV related.

Reply from Richer Sounds - Nottingham
Good communication between stores. Bit of parking at the Notts store which is a benefit. Everything ready and the guy carried the tv to my car.
Good price and guarantee so I’m happy enough.
I’ve bought most of my big TVs from Richer Sounds because of the above.

Reply from Richer Sounds - Nottingham
Proffesional service and a team that have worked together for years, are a breath of fresh air in these times of " we must meet targets and forget the customer service" I have used the nottingham shop for years and its great to see that nothing has changed in regards to how you are treated as a customer. Alex the manager as helpful as he always has been , along with great staff.

Reply from Richer Sounds - Nottingham

Reply from Richer Sounds - Nottingham
The salesman was very informative and didn't try to push products on to us which is alot better. He listened to what i was after and pointed me in the right direction no hard sell which I hate so I was more then happy to buy

Reply from Richer Sounds - Nottingham
Needed a new TV, gentleman in shop spent time going through all the options . Purchased TV that day . Delivered in timely manner.

Reply from Richer Sounds - Nottingham
Great service, advice was really good on which TV to suit the lighting and windows in my room. Everything arrived in time and delivery service guy was also great. Highly recommend.

Reply from Richer Sounds - Nottingham
It was a pleasure to speak with Ben who was very polite and extremely helpful. He sorted out my tv and surround sound system in quick time and spoke in layman's terms, with being a novice to this field.

Reply from Richer Sounds - Nottingham
I had a lovely demo with Dave.
Bought a system, which is being delivered.
I have great peace of mind, that if I need to ask any questions, I am able to ring the shop.
Looking forward to receiving the system and enjoying the experience.

Reply from Richer Sounds - Nottingham
All the staff who i spoke to were very helpful and friendly. No pushy sales talk or up-selling which is always a plus. Listening room was excellent and ended up with a very nice set of HD 600's. Very happy with them and I will be back as i am wanting to upgrade my front speakers on my main system.

Reply from Richer Sounds - Nottingham
Great experience for my elderly relative, thank you. TV was delivered promptly after I received good guidance from the team as to which model would be most suitable. Very helpful and would recommend to anyone. David

Reply from Richer Sounds - Nottingham
Great Service, Friendly, Helpful, Knowledgeable Staff,. Give Useful Advice, l Would Highly Recommend

Reply from Richer Sounds - Nottingham

Reply from Richer Sounds - Nottingham

Reply from Richer Sounds - Nottingham
Really great service from Ben at the Nottingham branch after I changed my mind multiple times. 100% will be using Richer Sounds for any purchase in the future. Amazing service, and by far the best price I've seen for TV's.
Thanks Simon T

Reply from Richer Sounds - Nottingham
Received a quick response to email for a price beat quote. Staff helpful during follow-up calls, and order placement. Quick and efficient delivery.
Very pleased with new TV for excellent price.

Reply from Richer Sounds - Nottingham
I went with two of my older children to buy their first turntable. We had a friendly welcome & good advice. We had a quote & we went away & chewed it over. After a drink at a cafe we went back & bought our preferred turntable & speakers with a built in amp. A very good experience. Thankyou.

Reply from Richer Sounds - Nottingham
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