The shopping experience with Richer Sounds is great because a) they have a wide range of equipment that I'm interested in at competitive prices b) orderi... See more
Company replied
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See what reviewers are saying
My experience at Richer Sounds Milton Keynes was excellent. The service was amazing, Adam one of the Staff members were very friendly and helpful. I can’t thank him enough for how amazing he was. I’m... See more
Company replied
I bought Sennheiser cordless headphones at the MK branch at 11.11 am on Friday 31 July. They were not in stock so I expected standard delivery (free p&p) would take a few days. They arrived the next... See more
Company replied
Walked into your MK Branch on Saturday to purchase a soundbar. Was welcomed by Adam, what a super customer experience it was. Adam took me through all the options and we whittled it down to 3 items th... See more
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Company details
Written by the company
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Contact info
556 Elder Gate, MK9 1LR, Milton Keynes, United Kingdom
- 0333 900 0054
4.9
Excellent
2K reviews
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Reply from Richer Sounds - Milton Keynes
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
5 star service from the staff there
Both staff was friendly and professional. Answered all the technical questions I asked and helped me walk away with a tv. Couldn't get a better service.
29 July 2026
Reply from Richer Sounds - Milton Keynes
Thanks for your 5 star review, we look forward to seeing you again next time
Staff at the MK store were friendly and…
Staff at the MK store were friendly and approachable and took the time to listen to what I wanted and gave an honest recommendation best suited to my needs. Also gave good advice and took time to explain how to install the products I bought (as someone who isn't that technically minded).
25 July 2026
Reply from Richer Sounds - Milton Keynes
Thank you for your wonderful feedback
Great customer service
Great customer service, not only do they match the price of the same product found online they even took off an extra fiver. Was kept well informed about the delivery date, and the chaps who delivered were great too.
23 July 2026
Reply from Richer Sounds - Milton Keynes
Thanks for your great feedback and for supporting local business.
Good advice and service in the shop
Good advice and service in the shop, prompt delivery
25 July 2026
Reply from Richer Sounds - Milton Keynes
Thank you for your 5 star review, it’s lovely to read your comments.
New purchase
Very knowledgeable and helpful people on the end of the phone and very willing to solve any issues.
23 July 2026
Reply from Richer Sounds - Milton Keynes
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Really happy with my experience buying…
Really happy with my experience buying my new Samsung TV from Richer Sounds. The phone service was excellent – the person I spoke to was friendly, helpful, and made everything really easy. I also got a great discount,( price match) which was a lovely bonus!
Great customer service, great price, and a smooth buying experience from start to finish. I wouldn't hesitate to buy from Richer Sounds again. And 6 years warranty!!!
Highly recommended!
Thanks again.
Jarek
2 July 2026
Unprompted review
Reply from Richer Sounds - Milton Keynes
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Staff were very friendly and helpful.
24 July 2026
Reply from Richer Sounds - Milton Keynes
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
All good...
9 July 2026
Reply from Richer Sounds - Milton Keynes
Thanks for your great feedback and for supporting local business.
Aidan at the MK branch of Richer Sounds…
Aidan at the MK branch of Richer Sounds has always been super helpful and trustworthy.
This time he advised on a replacement turntable, plus with guidance as to how we might set it up and connect it to our existing system. He is also willing to talk us through once it arrives, if we find that we need a little more help. He never over-sells and can be trusted to support us in making the decision that's right for us.
Also really reassuring to see the staffing continuity in this employee-owned company - all credit to them.
30 July 2026
Unprompted review
Reply from Richer Sounds - Milton Keynes
Thanks for your great feedback and for supporting local business.
Great Comms from start to end
Great Comms from start to end, super friendly staff and an unmatched price. Highly recommended
23 July 2026
Reply from Richer Sounds - Milton Keynes
Thanks for your 5 star review, we look forward to seeing you again next time
Exceptional Customer Service
The customer service provided at the Milton Keynes branch is exceptional.
22 July 2026
Reply from Richer Sounds - Milton Keynes
Thanks for your great feedback and for supporting local business.
Great service
Ordered online. Site easy to navigate and straightforward to place order. New TV delivered within three days. Great communication from Richer Sounds re delivery, guarantee etc. Price very competitive. Would definitely use them again.
19 July 2026
Reply from Richer Sounds - Milton Keynes
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Spoke the Richard in store
Spoke the Richard in store, great help and advice, have got my old system up and running,,,,, happy days 👍
Thanks again
Graham
22 July 2026
Unprompted review
Reply from Richer Sounds - Milton Keynes
Thanks for your great feedback and for supporting local business.
Reply from Richer Sounds - Milton Keynes
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Reply from Richer Sounds - Milton Keynes
Thanks for your 5 star review, we look forward to seeing you again next time
Great shop and people Milton Keynes…
Great shop and people Milton Keynes thanks for all your help.
14 July 2026
Reply from Richer Sounds - Milton Keynes
Thanks for your kind review, we look forward to your next visit.
Used them for years..
Used them for years..
just great, always competitive, always end up spending too much :-0
14 July 2026
Reply from Richer Sounds - Milton Keynes
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Bought the Audio-Technica LP60XBT Black…
Bought the Audio-Technica LP60XBT Black bluetooth turntable as a present for my wife's birthday .
The delivery was brilliant, the actual turntable is amazing. So nice to hear all our old vinyls again .
Many thanks
30 June 2026
Reply from Richer Sounds - Milton Keynes
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Easy to order and delivery came sooner…
Easy to order and delivery came sooner than expected
15 June 2026
Reply from Richer Sounds - Milton Keynes
Thank you for your 5 star review!
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