Richer Sounds - Maidstone Reviews 

Friendly, helpful staff with great knowledge and good communication.

Steve’s guidance to most suitable speakers

Great people at Maidstone store. Always found a solution to my Audio problems and always got a good deal. There at the end of the phone when you get home and need help in getting things up and running right.

Very helpful company I don’t use the internet ,they let me buy a television over the phone,wish all companies were like that

Advice
On contacting Richer Sounds for advice prior to purchasing re existing TV not working I was not advised to try switching on the TV at the side of the set. My ignorance but was told to reboot by usual method. Still did not work thus led to me purchasing a new TV from Richer. I have bought a few TVs and recently a music centre from Richer. Other than that I was very satisfied with Peter who installed the TV.

The Team at the Maidstone branch are very welcoming and knowledgeable and truly passionate about the products they have in their store and if they can't find what you need at your local branch (Quality,price and budget) they may source it from another of their stores.

Great service , new tv was delivered exactly when they said , complete all round great service,thanks

Brilliant service from Jason. Very knowledgable answering all of my questions. System arrived as promised. Thankyou

Staff are knowledgable, friendly and really know their stuff. So much better than shopping at somewhere like Currys where the staff are only semi knowledgable. The prices are as good as anywhere

I live in a village and do not go to Maidstone anymore. I relied on previous contact with Richer Sounds to be guided in my choice of a replacement TV which was installed yesterday. I am delighted with the Cello which I see was made in England. I am elderly and dreaded having to learn new controls but the installation engineer was friendly and encouraging and I was pleased to find it easy to use this morning.
The first Cello was found to be severely damaged when the packaging was removed and the engineer quickly arranged to collect a replacement.He returned following the hours journey and stayed until he was satisfied that I had a good grasp of the controls. Clearly a man of high principles and a credit to Richer Sounds. Thankyou.

Helpful staff who provided the advice needed and arranged for the item to be delivered promptly

Pleasant staff.

Hi very good Joe was very helpful and the picture is very good thanks Richard

Expert advice given by friendly staff who know what they are talking about. They are helpful and devote their time to you. This applied in store and on the phone.

Simply one of the best retail companies there are for customer service. Brilliant products brilliant service. Brilliant.

I BOUGHT A SAMSUNG 48INC OLED TV FROM RICHER SOUNDS IN MAIDSTONE I WOULD LIKE TO SAY HOW GREAT THE TV IS AND TO THANKTHE STAFF IN MAIDSTONE FOR BEING SO HELPFUL AND WOULD RECOMMEND RICHER SOUNDS TO ENYBODY MR PETER SAGE.

Knowledgeable staff. Parts in stock at reasonable prices.

Very helpful sales person.Took time to explain options and to demonstrate the equipement.

A few hiccups with the probuct but all resolved because they are proper people.