These guys are absolute perfection. I bought a few things three years ago from Richer Sounds in Leeds and called with a few questions about re-installing in my new home. Amazing and personal customer... See more
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These guys are absolute perfection. I bought a few things three years ago from Richer Sounds in Leeds and called with a few questions about re-installing in my new home. Amazing and personal customer... See more
Company replied
I had an amazing experience with Richer Sounds in Leeds. Gavin was so helpful and went above and beyond in ordering my new TV, checking expected delivery timings and then swapping the order to a d... See more
Company replied
A fast and smooth transasction.. Upon collecting I got a whole lot of insights from the staff into another project Im working on too (Surround system).. Richer Sounds is like the gift that keeps on gi... See more
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I went to Richer Sounds because of previous purchases and because of the company set up. I wanted to replace a faulty amplifier but little knowledge of what would be suitable. Derek was very helpful... See more
Company replied
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
74 New Briggate, LS1 6NU, Leeds, United Kingdom
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Second time we have bought from this shop. The staff are really helpful.

Reply from Richer Sounds - Leeds
The sales assistant Gavin was most helpful He knew what he was talking about . Overall a pleasant experience

Reply from Richer Sounds - Leeds
As always the staff are super helpful and knowledgeable about the products they sell. This really helps making the right decision about what equipment suits your requirements. Five star plus rating.

Reply from Richer Sounds - Leeds

Reply from Richer Sounds - Leeds
Spoke to Harry at the Leeds store on Friday. Very friendly and helpful. I was ordering a new Sony TV for a friend. The process was quick and easy and delivery was arranged for the beginning of the week. I received an email confirmation of the order once the process was complete. TV was delivered on Monday and communication up to the point of delivery was excellent. I've been using Richer Sounds for many years and I have always recommended them to others. The staff are always friendly, helpful and knowledgeable and the service is first class. The prices are always good and invariably the products come with a 6 year guarantee. A definite 5 ⭐️⭐️⭐️⭐️⭐️ from me.

Reply from Richer Sounds - Leeds

Reply from Richer Sounds - Leeds
Fantastic service, above and beyond, excellent product knowledge. Very happy with my purchase. Thank you

Reply from Richer Sounds - Leeds

Reply from Richer Sounds - Leeds
I had a problem with a stylus purchase. The team at Leeds gave me great information to try and solve the problem. After much trying we agreed on a different stylus. They were excellent in exchanging the stylus and upgrading to a new AT 95 VML which I can say is working fantastic.
The team are always great and listen and make you feel valued.
Well done 👏
Would highly recommend them for any purchase.

Reply from Richer Sounds - Leeds
I have been a customer with this company now for quite a few years and they are very helpful and knowledgeable about the products they sell. So all good .Thank you.

Reply from Richer Sounds - Leeds
LG 55inch latest model arrived before we expected it really as it was on pre order. Best price from any outlet, £70 less actually with a 6 year warranty & not 5 as many others offer.
Unfortunately when we switched in the tv there was a crack in the screen. Rang Richer Sounds & explained. Upon further inspection of the box there was slight crush damage to top left hand of box which matched where crack was. Sent a couple of photos & explained after speaking to the Leeds Store and an appointment was immediately made to deliver a new replacement and collect the damaged one on the 2 days later.
All went well, new tv is an excellent picture & easy to set up sound preferences.
Highly recommend the service from Richer Sounds so far. Many thanks

Reply from Richer Sounds - Leeds
The staff at Leeds could not have been more helpful even when things did not go quite right with the delivery

Reply from Richer Sounds - Leeds

Reply from Richer Sounds - Leeds
Knowledgeable advice and a reduction in cost using an alternative TV option I had not considered.

Reply from Richer Sounds - Leeds
Great experience buying from richer sounds talked to their sales team for a price match and they gave me a cracking price with free fast delivery

Reply from Richer Sounds - Leeds
Relaxed knowledgeable staff.
Fantastic choice
Always competitive on price, warranty etc.

Reply from Richer Sounds - Leeds
Great service and friendly advice.
Very pleased with my purchase, would definitely recommend to anyone.

Reply from Richer Sounds - Leeds
Fantastic customer service second to none. Great advice given with demo also. These guys know there stuff & have lots of choice, with advice given freely.
Have so much better understanding now with their help, I’d go back again without hesitation. All backed with a 6 year guarantee …..wow cheers 👌

Reply from Richer Sounds - Leeds
2nd or 3rd recent purchase from Richer Sounds. Excellent advice, competitive pricing and efficient service.

Reply from Richer Sounds - Leeds
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