Visited the Leeds City Centre branch yesterday to get a mini hifi for my daughters birthday. Had the absolute pleasure of being served by Derek. Firstly, all the staff in there were really welcoming... See more
Company replied
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Visited the Leeds City Centre branch yesterday to get a mini hifi for my daughters birthday. Had the absolute pleasure of being served by Derek. Firstly, all the staff in there were really welcoming... See more
Company replied
Fantastic staff at leeds .knowledgeable, efficient and willing to listen ,discuss,then help. Customer service is top notch.@ Harry ( and the rest of the team) Don't change!
Company replied
I booked a click and collect not knowing that you close at 5 and you guys actually stayed later just to let me collect the TV. I honestly couldn’t be more grateful and the TV is so nice. It is so refr... See more
Company replied
I visited the Leeds City Centre branch of Richer Sounds and was helped out by a dude who helped me out with everything I needed. I ended up buying an Argon Audio TT3 turntable and some Cambridge Audi... See more
Company replied
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
74 New Briggate, LS1 6NU, Leeds, United Kingdom
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A fast and smooth transasction.. Upon collecting I got a whole lot of insights from the staff into another project Im working on too (Surround system).. Richer Sounds is like the gift that keeps on giving (no I´m not being paid hehe).. 5* service!

Reply from Richer Sounds - Leeds
As always top class service from Leeds Branch nothing too much trouble..thats why I keep going back.

Reply from Richer Sounds - Leeds
Expert , friendly advice from the installers
Brilliant help from the advisors in the Leeds store

Reply from Richer Sounds - Leeds
Amazing service from start to finish! From submitting a price match enquiry online, placing the order with a great store assistant who made it feel pleasant and effortless, to the helpful and friendly delivery drivers. Would highly recommend and will return for future goods.

Reply from Richer Sounds - Leeds
Second time we have bought from this shop. The staff are really helpful.

Reply from Richer Sounds - Leeds
The sales assistant Gavin was most helpful He knew what he was talking about . Overall a pleasant experience

Reply from Richer Sounds - Leeds
As always the staff are super helpful and knowledgeable about the products they sell. This really helps making the right decision about what equipment suits your requirements. Five star plus rating.

Reply from Richer Sounds - Leeds

Reply from Richer Sounds - Leeds
Spoke to Harry at the Leeds store on Friday. Very friendly and helpful. I was ordering a new Sony TV for a friend. The process was quick and easy and delivery was arranged for the beginning of the week. I received an email confirmation of the order once the process was complete. TV was delivered on Monday and communication up to the point of delivery was excellent. I've been using Richer Sounds for many years and I have always recommended them to others. The staff are always friendly, helpful and knowledgeable and the service is first class. The prices are always good and invariably the products come with a 6 year guarantee. A definite 5 ⭐️⭐️⭐️⭐️⭐️ from me.

Reply from Richer Sounds - Leeds

Reply from Richer Sounds - Leeds
Fantastic service, above and beyond, excellent product knowledge. Very happy with my purchase. Thank you

Reply from Richer Sounds - Leeds

Reply from Richer Sounds - Leeds
I had a problem with a stylus purchase. The team at Leeds gave me great information to try and solve the problem. After much trying we agreed on a different stylus. They were excellent in exchanging the stylus and upgrading to a new AT 95 VML which I can say is working fantastic.
The team are always great and listen and make you feel valued.
Well done 👏
Would highly recommend them for any purchase.

Reply from Richer Sounds - Leeds
I have been a customer with this company now for quite a few years and they are very helpful and knowledgeable about the products they sell. So all good .Thank you.

Reply from Richer Sounds - Leeds
LG 55inch latest model arrived before we expected it really as it was on pre order. Best price from any outlet, £70 less actually with a 6 year warranty & not 5 as many others offer.
Unfortunately when we switched in the tv there was a crack in the screen. Rang Richer Sounds & explained. Upon further inspection of the box there was slight crush damage to top left hand of box which matched where crack was. Sent a couple of photos & explained after speaking to the Leeds Store and an appointment was immediately made to deliver a new replacement and collect the damaged one on the 2 days later.
All went well, new tv is an excellent picture & easy to set up sound preferences.
Highly recommend the service from Richer Sounds so far. Many thanks

Reply from Richer Sounds - Leeds
The staff at Leeds could not have been more helpful even when things did not go quite right with the delivery

Reply from Richer Sounds - Leeds

Reply from Richer Sounds - Leeds
Knowledgeable advice and a reduction in cost using an alternative TV option I had not considered.

Reply from Richer Sounds - Leeds
Great experience buying from richer sounds talked to their sales team for a price match and they gave me a cracking price with free fast delivery

Reply from Richer Sounds - Leeds
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