Richer Sounds - Hull Reviews 

Initially we opted for a Cello 43"TV for our bedroom. Unfortunately it wasn't on view in the store,(understandable given space constraints) and when delivered and set up it wasn't as good as we thought it might be, and after discussing things decided to call the store.
We returned the TV and went for the more expensive Samsung qled, it's well worth the extra cost, and we're delighted with the quality of the picture and sound.
Many thanks to Laurie, who looked after us initially and on our further visit, for his patience and understanding.
Outstanding and faultless customer service, A+.

Good advice from Joey made choosing the product an easy task

We went in for a cd player and was advised to get a blu ray player instead as you have the best of both worlds with dvd's as well. we are well happy with our purchase. thank you again Richer Soundsr

Callum spent a long time finding the right soundbar for me and made what could have been a daunting experience easy and pleasant.

The help and advice I received from the chap taking care of the purchase. Looked at alternatives too. Great experience.

Very knowledgable and enthusiastic staff offered impartial advice and guidance. They took time to assess my preferences before suggesting a product that suited my needs. The range of brands over a wide range of budgets on offer gave great flexibility choice.

Outstanding customer service, very knowledgeable and extremely helpful staff.

Very knowledgeable and. Helpful staff

I always gravitate to Richer Sounds when I am in the market for a new TV or Wifi purchase. In my view the staff are very knowledgeable compared to many high street retailers and I have always felt I have had a good deal.

All my questions answered,given choice of tv's to suit
my needs,and no pressure to buy. Very helpful staff.
Will certainly use Richer Sounds again.

Staff were fab nothing too much trouble great price

Super efficient ..!

Great customer service.
They care about what you want and how to use what you purchase and also great after sales service.
Would definitely buy again in future.

Excellent advice and service; thank you!

Fantastic service cannot fault, television arrived before delivery date. Highly recommend

I was purchasing my first smart TV and needed advice about which one to choose. I got lots of help and felt listened to and guided to the right one for me. I wanted my TV delivered and set up and arranged this with the shop. There was a misunderstanding about the arrangements made however and a small delay occurred. I spoke to customer services who were very responsive and apologised. They really care that their customers have a good experience shopping at Richer Sounds and kept in touch with me to rectify the issue. I will definitely shop there in the future.

Friendly staff, great recommendations, and even gave me a Christmas bonus on top.

A very big thank you to Paul store manager.We had purchased a TV,some 3months previously.Unfortunately the set seemed to keep having problems.After contacting the store in Hull,who were always so helpful and polite,the set was replaced on New Years Eve.Paul delivered the set himself,and installed it.We feel this goes over and above,normal customer service.We will certainly recommend to others.

Very professional and helpful staff, didn't have item in stock to take away but had a demo version for me to look at, ordered and delivered next day - Saturday! and last weekend before Christmas. A complete change from the usual electronics stores. Great price and much cheaper than others, plus 6 years guarantee included, so all in all great service.

Went in to buy a sonos beam, they had sold the last one that morning, but got me one sent out from the main warehouse quickly.